How many have had shocks replaced

Post by **booski** » Fri Jun 06, 2008 11:36 am

Mine has been in for the last 4 days for the Front shocks... rung today to see if could collect and they tell me all is done but due to a hydraulic leak during replacement they need to order more fluid, which is on dreaded BACK ORDER! when will i get my car back? what are the chances the work will have been done correctly?

Post by **lma07** » Wed Jul 16, 2008 7:46 pm

Letter going in post today.

Post by **Marcus-RS4** » Thu Jul 17, 2008 9:42 am

This Poll would be interesting if we ran it again....

Post by **ARSEY4** » Thu Jul 17, 2008 10:07 am

I think its more getting the info communicated to Audi. You have bags of figures and quotes on this site, a poll and a list and various other DRC related posts. Th important thing is to get it communicated.
You have to laugh, the old cliche about the British hate to complain is true.

Post by **extremist** » Thu Jul 17, 2008 3:37 pm

Had my front shocks replaced 800miles ago and guess what ................................. My car is back at another Audi Dealer today saying both front shocks are leaking badly and need to be replaced !!! WTF is going on !! Really don't expect to pay £45k for a car and have all this crap !!! Oh and also there is some flaking on my alloys but the dealer is saying all my whhels have been refirbed already so they would not sort under warranty !! As i have only had the car 5 months i can not say if the wheels have been refirbed previously or not !!!

Post by **murgelloMatt** » Thu Jul 17, 2008 4:18 pm

I think its more getting the info communicated to Audi. You have bags of figures and quotes on this site, a poll and a list and various other DRC related posts. Th important thing is to get it communicated.
You have to laugh, the old cliche about the British hate to complain is true.

Could not agree with you more ARSEY4. I have been in contact with Jeremy Hicks and also my local dealer he has told me that they are looking into it in great details and why it is happening to one car repeatedly and some cars seem immune to the problem. We will see what happens.

Post by **Marcus-RS4** » Thu Jul 17, 2008 4:52 pm

Not sure if ANY will be actually immune... I expect all of them to have an issue with the shocks leaking at some stage...its just a matter of time...

Post by **Scoobysnack** » Thu Jul 17, 2008 11:44 pm

wahayyy!!!!!

just got car back from Camberley...supberb again after shocks , value and fluid all done

J

Post by **Marcus-RS4** » Fri Jul 18, 2008 10:55 am

You got in just before me I see, mine is in there still now from yesterday... need some power back after this Q7..

Post by **Scoobysnack** » Fri Jul 18, 2008 11:05 am

Hi Marcus,

Yours the black on on the ramp?

i got the A6 Avant 2.0T now that was fun for 1000miles

...how did you wangle a Q7

J

Post by **hanbury** » Fri Jul 18, 2008 12:32 pm

Finally got mine back after about 5 weeks. Hopefully get to try it out properly over the weekend.

Also got my letter from Audi this morning too. Standard 'we're looking into it' and 'thanks for your patience'.

Only time will tell on both fronts....

Post by **Marcus-RS4** » Fri Jul 18, 2008 12:34 pm

Scoobysnack wrote:Hi Marcus,

Yours the black on on the ramp?

i got the A6 Avant 2.0T now that was fun for 1000miles ...how did you wangle a Q7

J

Curiously, no, it is the red saloon....

I had the A6 last time... must have been my turn to upgrade

Post by **Scoobysnack** » Fri Jul 18, 2008 2:56 pm

heard they had 5 including mine ready for work on DRC

nice bit of work...

Post by **svassileou** » Fri Sep 26, 2008 9:08 am

Well, looks as though I'm joining the club - front shocks (at least) need replacing, just under 10,000 miles done from new (6,500 or so in my ownership) - car (an Avant) was registered in March 2007.

No symptoms that I could tell (apart from, maybe, a very slight tendency to tramline)- certainly no knocking from the rear or pitching forward under braking; car goes back to dealership in mid-October for work to be done.

I guess I might need to send "the letter" now.

Post by **chrissy** » Fri Oct 10, 2008 11:11 am

That's me joined the DRC members list and only 6800 on the clock.

I must admit Aberdeen Audi were pretty dam good. A lot better that the last time I was in with my S3. I popped in past to speak to the service advisor and mentioned that the car felt like it was wallowing a bit, and that I had noticed a slight weep/misting of oil around the shocks. The info was passed on to the RS4 tech and he suggested it was booked in for 2 days. Dropped the car off on Wednesday morning and picked it up on Thursday evening. (Front shocks changed) I even got a loan of an A5 1.8T. After speaking to the tech, he mentioned that it was a common thing with RS4â€™s and that a number of them from the Aberdeen area had been in and had them replaced.

I was wondering about the extended warranty? Is the letter sent out after the repair has been carried out, or only after you send a letter of complaint to Audi UK?

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