Range Rover service - having a laugh

[zappy-chops]

Got the Range Rover serviced yesterday from my local main dealer. Car is 2 years old with 15,000 miles. Get an email with a little video of the car on the ramp showing my the pads and discs are 60% worn. Big deal I think, still 40% left (ok, a bit less as you can't run to 100% worn ). Then I get another email with the inspection report and the brakes are highlighted as RED in the traffic light scale and the message is "brake pads and discs 60% worn. Advise new discs, pads and sensors". Then the service guy calls me and says "the car is still on the ramp with the wheels off so should we go ahead and replace the brakes. Cost is £1600".

Since when should a dealer be strongly advising to replace brakes at only 60% wear. Who replaces anything when it's only a little over half way through its life. When I said this to the service guy he said "I agree, I would wait if it was my car" so naturally I then said "so why are you flagging this as a red issue and clearly pushing me in the direction of replacement". Muppets.

The wife has definitely edged over half way so best I trade her in for a new model too.

[Ian_C]

Got the Range Rover serviced yesterday from my local main dealer. Car is 2 years old with 15,000 miles..........

FML, 60% worn brakes from new after 15,000 miles!!!

[Eddie555]

Got the Range Rover serviced yesterday from my local main dealer. Car is 2 years old with 15,000 miles..........

FML, 60% worn brakes from new after 15,000 miles!!!

That’s not bad. My 2013 Q7 needed new pads at 15k the wear indicator came on at 13k and I drove it another 2k before I had them changed.

[V!per]

FML, 60% worn brakes from new after 15,000 miles!!!

They are big and heavy cars - stopping them requires a bit more - hence the pads disappear quicker - same with tyre wear.

[Ian_C]

An RS6 is light on brakes by comparison!

[MikeFish]

And automatic cars are heavier on brakes than manual cars.

[doodlebug]

And JLR make their products from biscuit wrappers and coal dust.

[Ian_C]

And JLR make their products from Chinese biscuit wrappers and coal dust.

FTFY

[zappy-chops]

Update - I spoke to the service manager yesterday and he described it as a "training error". Should have been flagged as Amber or even Green but with comments - just to let me know the rate of brake wear - and definitely not as a red that needed immediate attention. Decent bloke and it's a new dealership so there are "teething troubles". Offered me 20% off my next service or repair for the inconvenience. Fair enough, but still so wrong the way they flagged this. Plenty of people out there would just see the red issue and ask them to go ahead and replace a set of perfectly good brakes.

[HYFR]

And JLR make their products from biscuit wrappers and coal dust.

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[535dboy]

And JLR make their products from biscuit wrappers and coal dust.

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That is one ugly car - how to ruin a good car

Chav city