History check

[Stew]

Was trying to find out what work had been carried out on my car by previous owner rang Audi as I dont have the previous owners number I live in Northern Ireland and last owner from new lives in Manchester and they won't tell me anything they would have to get the last owners permission!! So I said could you please connect him for me as they had his details and they said that they can't do that i have the service history and am the current owner on the tax book can't see what the problem would be !! The dealer is Manchester Audi Trafford has anyone else came across this are was it my Northern Ireland accent lol and they thought I was up to no good thanks in advance stew

[Wotsirb]

You need to get the ownership "details" replaced on VMS. (Volkswagen Management System, it's a universal system and you can search via reg or VIN) Head to your local dealer with your logbook and get them to change it, once this is done you'll be able to see the "work" carried out on the car, assuming it has been added to the system.

[rs4pat]

Was trying to find out what work had been carried out on my car by previous owner rang Audi as I dont have the previous owners number I live in Northern Ireland and last owner from new lives in Manchester and they won't tell me anything they would have to get the last owners permission!! So I said could you please connect him for me as they had his details and they said that they can't do that i have the service history and am the current owner on the tax book can't see what the problem would be !! The dealer is Manchester Audi Trafford has anyone else came across this are was it my Northern Ireland accent lol and they thought I was up to no good thanks in advance stew

belfast audi will do that for you they done it for me

[Stew]

That's great thanks for all help will get on to this Saturday

[Ian_C]

Fooking ridiculous isn't it. On one hand Audi are telling us they are doing away with the service book entirely, and will do the service history online in a way Joe Public can verify it in the event of a private sale. On the other hand, they get scared of DPA and red tape and run away when someone wants to check the history, just like the above.

Call me old fashioned, but when we picked up our 65 plate family A3 we grabbed an Audi service book too. Had its first service recently and the main dealer were perfectly happy to stamp the book and commented there was no harm having the book to go with the service invoices

[MikeFish]

Fooking ridiculous isn't it. On one had Audi are telling us they are doing away with the service book entirely, and will do the service history online in a way Joe Public can verify it in the event of a private sale. On the other hand, they get scared of DPA and red tape and run away when someone wants to check the history, just like the above.

Call me old fashioned, but when we picked up our 65 plate family A3 we grabbed an Audi service book too. Had its first service recently and the main dealer were perfectly happy to stamp the book and commented there was no harm having the book to go with the service invoices

Hello Old Fashioned.

[Ian_C]

Fooking ridiculous isn't it. On one had Audi are telling us they are doing away with the service book entirely, and will do the service history online in a way Joe Public can verify it in the event of a private sale. On the other hand, they get scared of DPA and red tape and run away when someone wants to check the history, just like the above.

Call me old fashioned, but when we picked up our 65 plate family A3 we grabbed an Audi service book too. Had its first service recently and the main dealer were perfectly happy to stamp the book and commented there was no harm having the book to go with the service invoices

Hello Old Fashioned.

Well I do have a 205. Its a bit like going back to the 80s

[samuk]

I called Audi before i bought my car..they confirmed the services and mileage..took a while as they could not find the info..but got there in the end..

[irn_bru_ce]

I'd stick to keeping all the paperwork, Audi don't keep the records for that long, think they guy said 5 years when I wanted all the info for my car.

Plus at least the services are broken down to what has actually been done in the service book, the wife recently bought an approved used volkswagen, they said they would give it a free service as it wasn't even due, when I checked the book the only box ticked was brake fluid