Spot the mistake(s)

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S4WON
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Re: Spot the mistake(s)

Post by S4WON » Mon Mar 16, 2015 1:58 pm

I can't speak for DMS but from MRC's website

http://www.mrctuning.com/index.php/faq/

Q. Does tuning affect my warranty / Is it visible by the dealer?
A. No Matter what anyone says a tuned car can be dected if looked for hard enough, either by test drive and logging, or inspection of ecu contents. You should consult your warranty company on tuning

I'd say that is a pretty clear. "you are on your own if anything goes wrong". and MRC is a very well respected tuner, but I would not expect them (nor will they from this) "make good" on warranty claims as part of their tuning package. You make your decision to tune, you take your chances.

W8PMC, I am genuinely baffled why you appear to be so positive about tuning and the impact of it on a warranty.

The warranty booklet states it (in my previous post), MRC state it. DMS say nothing about it.

On what basis are you convinced that tuning companies will make good?

Who knows why the DMS car is up for sale, I certainly dont. but if I bought it under the false impression it'd have a warranty on the engine & transmission, I can 100% guarantee you it doesn't and what are we talking to put it right? 20k+? fcuk that.

If someone has the sort of money to tune a brand new C7 and fix it when it breaks, great. good luck to them. but I dont, lets not kid ourselves some magic pixie warranty claim will cover it.

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W8PMC
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Re: Spot the mistake(s)

Post by W8PMC » Mon Mar 16, 2015 2:38 pm

S4WON wrote:I can't speak for DMS but from MRC's website

http://www.mrctuning.com/index.php/faq/

Q. Does tuning affect my warranty / Is it visible by the dealer?
A. No Matter what anyone says a tuned car can be dected if looked for hard enough, either by test drive and logging, or inspection of ecu contents. You should consult your warranty company on tuning

I'd say that is a pretty clear. "you are on your own if anything goes wrong". and MRC is a very well respected tuner, but I would not expect them (nor will they from this) "make good" on warranty claims as part of their tuning package. You make your decision to tune, you take your chances.

W8PMC, I am genuinely baffled why you appear to be so positive about tuning and the impact of it on a warranty.

The warranty booklet states it (in my previous post), MRC state it. DMS say nothing about it.

On what basis are you convinced that tuning companies will make good?

Who knows why the DMS car is up for sale, I certainly dont. but if I bought it under the false impression it'd have a warranty on the engine & transmission, I can 100% guarantee you it doesn't and what are we talking to put it right? 20k+? fcuk that.

If someone has the sort of money to tune a brand new C7 and fix it when it breaks, great. good luck to them. but I dont, lets not kid ourselves some magic pixie warranty claim will cover it.
Because & i can't put this any more clearly, they HAVE insurance backed warranties & would (i can only speak with certainty for the tuners i know &/or have used) will honour a claim arising from their work & that includes a tune.

You're point above confirms that a Mfctr 'perhaps could' spot if a tune was/had been present, but that's not the point in question as your claim was a cars warranty would be invalidated if a tune was present & that's absolute rubbish. So the MRC extract makes no reference & certainly does NOT make it clear 'you're on your own' as that again is total rubbish. Now i can't be sure MRC warranty their tunes, although i am fairly sure they do, however i know my tuner does & many others do. I'm therefore safe in the knowledge that if anything broke on my car that WAS directly related to my tune & BMW for that reason didn't honour the Mfctrs warranty then DMS would cover the bill.

Maybe less tuners than i thought offer a warranty, but i chose a premium product that comes with a fully underwritten warranty.

The only item i'm disputing is your claim that the advert was untrue in stating the car had a Mfctrs warranty. It does have a warranty & it also says it's tuned so that covers the only 2 relevant factors to that point.

This is the relevant point on the MRC website, being that they guarantee their remaps: "We can guarantee our remaps will be safe at the time the car is mapped".

Another example, read the "Total piece of mind" paragraph. This company also tune Audi's

http://www.litchfieldmotors.co.uk/Nissan-GTR/Warranty
Paul
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S4WON
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Re: Spot the mistake(s)

Post by S4WON » Mon Mar 16, 2015 7:12 pm

Ok, so at best the dealer should be stating the engine and transmission has a warranty backed by DMS (if that exists) and that the remaining audi warranty may apply to the rest of the vehicle.

We disagree I guess. These things seldom end well on on-line forums.

Vive la difference.

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W8PMC
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Re: Spot the mistake(s)

Post by W8PMC » Mon Mar 16, 2015 9:01 pm

S4WON wrote:Ok, so at best the dealer should be stating the engine and transmission has a warranty backed by DMS (if that exists) and that the remaining audi warranty may apply to the rest of the vehicle.

We disagree I guess. These things seldom end well on on-line forums.

Vive la difference.
Possibly, but not my car so really don't care. That said the Audi warranty is in tact which is the only relevant point i was making. Also the engine & gearbox would still be covered by Audi as the remap does not entitle Audi to simply exclude all mechanicals. Should a failure occur on the car & it be found to be attributable to said remap/tune then YES, a tuner who offers a warranty/guarantee would step in where the Mfctr dismissed the claim, but to the best of my knowledge this is a rarity & you'll find many many Audi's, BMW's & GT-R's among a vast array of other vehicles have had a minor fettling or 2.

My comments are not carte blanche as i'm sure difficult scenarios have over the years presented themselves, but this is certainly the minority & far from my own personal experiences.
Paul
03 Black AmD Stage3 C5 RS6 Saloon (Sold)
05 Blue DMS E60 M5 (Sold)
07 Blue DMS B7 RS4 Saloon (Sold)
10 White Nissan R35 GT-R Premium Edition SVM Stage 4 (Sold)
12 White D4 A8 TDi SE Executive (Sold)
14 Grey LCi F10 M5 (Rejected)
14 Blue DMS Stage 2 LCi F10 M5 (Sold)
17 Grey FFRR Autobiography (Rejected)
17 Black D4 A8 TDi Black Edition (Sold)
18 White APR Stage 2 Golf R 7.5 Estate

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Spot the mistake(s)

Post by doodlebug » Mon Mar 16, 2015 10:44 pm

Mmm, not sure I agree. In simple terms you cannot warrant something you haven't supplied, as OEM. That'd be their legal argument and you'd have a job opposing it.

It's all OK for the majority, until you're the one staring down the barrel of the bill. You takes your choice.

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Re: Spot the mistake(s)

Post by W8PMC » Tue Mar 17, 2015 10:31 am

doodlebug wrote:Mmm, not sure I agree. In simple terms you cannot warrant something you haven't supplied, as OEM. That'd be their legal argument and you'd have a job opposing it.

It's all OK for the majority, until you're the one staring down the barrel of the bill. You takes your choice.
I don't think anyone is saying that. Nobody would expect any Mfctr to warrant a tuners product, that's why (quality) tuners warrant their own products/tunes. The point was a Mfctrs warranty would NOT be invalidated purely because a car had been tuned. May be a difficult conversation should a cars failure be demonstrated to have occurred as a result of a non OEM part/tune, but that's where the relevant 3rd party warranty form the Tuner or part Mfctr would kick in.

A better example would be for instance brakes. I'm changing my OEM pads once worn for Pagid RS29's. Should these fail then my beef will be with the supplier of these pads or maybe even Pagid, i certainly wouldn't be contacting BMW for assistance. However, if the discs or callipers failed & this was not in any way related to the pads then i'd fully expect BMW to rectify. That said if i was wrong & the fault was a direct result of the pads then i'd again be contacting the pad supplier/mfctr.
Paul
03 Black AmD Stage3 C5 RS6 Saloon (Sold)
05 Blue DMS E60 M5 (Sold)
07 Blue DMS B7 RS4 Saloon (Sold)
10 White Nissan R35 GT-R Premium Edition SVM Stage 4 (Sold)
12 White D4 A8 TDi SE Executive (Sold)
14 Grey LCi F10 M5 (Rejected)
14 Blue DMS Stage 2 LCi F10 M5 (Sold)
17 Grey FFRR Autobiography (Rejected)
17 Black D4 A8 TDi Black Edition (Sold)
18 White APR Stage 2 Golf R 7.5 Estate

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