Warranty

[bobjebb]

Bought my RS4 in Sept, with a years warranty from Smith Knight Fay. Dumb question, but does this 'warranty' exist as a document ie Should I have been sent paperwork? Or is it just an agreement with the buyer and the dealer based on the date of purchase? In all my years of owning cars under warranty I've never actually ever had to even think about it.

I was interested to know exactly what's covered and what isn't?


Cheers


B

[PhilT]

Give them a call

[simple1]

I never got anything on paper, but the service dept at my local knows the car and has all the warrentee details on computer, probably much the same for you. The warrantee covers everything except for items that are considered wear and tear, that list is growing by the day, but major items of engine, gearbox and drivetrain except clutch are covered (when my clutch went Audi did contribute towards the labour part by 50%) so are intrior trim excluding the worn carpet at the footrest.

[derdle]

You should get a booklet and policy certificate from Mondial/Audi.
The warranty is very very good. I claimed on my S4 for a new ABS unit a few years ago with no hassles. I claimed a few weeks ago for a puncture (car carted off on low loader to garage!!!) with no hassles - and car currently having both Turbos replaced see below. The warranty also covers for anything that would mean an MOT failure and includes a hire car, recovery RAC etc. I'd recommend it to anyone.

BUT there is currently a big rpblem - since mid January they ahven't been able to issue Warranties as there isn't FSA approval somewhere. I tried to renew in mid Feb for my RS4 but couldn't. Audi are reviewing claims on a case by case basis providing you have tried to renew your warranty. This is lucky for me as a week or so outside of the warranty expiry I need the turbos replacing. I can only describe the warranty as cast iron.

[lengster1]

I am waiting on my warranty to come through,i have the leather folder and a load of bumph but not the crutial whats covered and whats not,its on its way.can anyone help with a couple of querys,ive just had the oil changed between scheduled services but its only 3-4k til its next scheduled service i was going to put it in a bit late as the oil will still be fresh,it was done at main agent,will it drop me in the pooh with my warranty?i read above the clutch isnt covered i was led to believe when buying it that it was?i cant see the docs coming quickly your help would be nice guys