I just tried to look for Executive and they do not appear on the Audi site and no one picks up the phone.
Any ideas if they have actually lost their dealership?
Robert.
Executive Audi St Albans - GONE?
And not missed I have to say!
On my brief dealing with them I got a hose changed £80 for the hose (supplied by me) and £50's labour (!) clip/unclip! Shocking...
Drove off, relieved that my car was boosting properly and not going into limp mode and then after about 1 mile (hadn't even warmed up yet) whilst negotiating a roundabout there was a clunk and the ESP light came on
Quick u-ey and back to Executive. I was a little bit worried as my relief from getting the car fixed lasted about 2 mins. Went back in and asked them to have a look, wasn't even accusative but it was hard for me not to wonder if they'd done anything whilst changing the hose. It was their South African Service Manager that took the car in and came back 10 mins later and proceeded to surprise me.
He said there was a lateral acceleration sensor (deja vu, anyone?) error that would require further investigation. Which it turned out there was. Quite why he then saw it fit to ask me why I thought I had blown a hole in my hose I will never know. Especially as he then went on (unprompted) to tell me that I drove my car excessively hard and "the computer shows it".
I don't know what he was trying to achieve but he was an idiot and that was utter pap. I should have insisted on seeing the reading that confirmed this. IIRC the only thing remotely like that that gets logged is 'rev limit exceeded' and then only if its a number of times within a given period. I've never hit the rev limiter
I told him that the most likely reason the hose had failed was a manufacturing error and that didn't seem to help. Quite why I was having to defend myself when my car had clearly failed I will never know. I found the man arrogant, aggressive, and with regard to his claim that my car could tell him how it had been driven, a liar. Needless to say I have spent £0 there since that day and don't feel particularly bothered by their demise.
The best thing about that? I hadn't told him that I had been driving my car in limp mode for a couple of months (couldn't work out what the problem was) and I had been averaging 30+mpg all that time. Idiot!
On my brief dealing with them I got a hose changed £80 for the hose (supplied by me) and £50's labour (!) clip/unclip! Shocking...
Drove off, relieved that my car was boosting properly and not going into limp mode and then after about 1 mile (hadn't even warmed up yet) whilst negotiating a roundabout there was a clunk and the ESP light came on
Quick u-ey and back to Executive. I was a little bit worried as my relief from getting the car fixed lasted about 2 mins. Went back in and asked them to have a look, wasn't even accusative but it was hard for me not to wonder if they'd done anything whilst changing the hose. It was their South African Service Manager that took the car in and came back 10 mins later and proceeded to surprise me.
He said there was a lateral acceleration sensor (deja vu, anyone?) error that would require further investigation. Which it turned out there was. Quite why he then saw it fit to ask me why I thought I had blown a hole in my hose I will never know. Especially as he then went on (unprompted) to tell me that I drove my car excessively hard and "the computer shows it".
I don't know what he was trying to achieve but he was an idiot and that was utter pap. I should have insisted on seeing the reading that confirmed this. IIRC the only thing remotely like that that gets logged is 'rev limit exceeded' and then only if its a number of times within a given period. I've never hit the rev limiter
I told him that the most likely reason the hose had failed was a manufacturing error and that didn't seem to help. Quite why I was having to defend myself when my car had clearly failed I will never know. I found the man arrogant, aggressive, and with regard to his claim that my car could tell him how it had been driven, a liar. Needless to say I have spent £0 there since that day and don't feel particularly bothered by their demise.
The best thing about that? I hadn't told him that I had been driving my car in limp mode for a couple of months (couldn't work out what the problem was) and I had been averaging 30+mpg all that time. Idiot!
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