Audi warranty denied?

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bam_bam
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Re: Audi warranty denied?

Post by bam_bam » Sun Sep 23, 2012 7:16 pm

The moment a warranty co pointed at the installed Miltek CATback and said "that's the reason for 'X' part failing", it'd all be over, there'd not be an engineer in the land that would support that claim.
No matter where you go, there you are.

HYFR
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Re: Audi warranty denied?

Post by HYFR » Sun Sep 23, 2012 7:38 pm

MNK wrote:I am thinking of changing my exhaust to a Supersprint on my C6 RS6 and had the same concerns as the OP. It seems in the case during the original 3yr warranty there's no problem if you're just installing a cat-back system that's TUV (or similar) approved etc.

So the issue becomes the Audi-approved Mondial extended warranty. Looking through the Mondial insurance T&Cs https://www.audiextendedwarranty.co.uk/ ... _01_12.pdf it's also pretty clear:
- If it wasn't factory-fitted, it isn't covered
- Exhaust system isn't covered (although catalytic converters are covered for internal failure only)

So pretty straightforward... until we get to section 3.3:
3.3 Extended Comprehensive Warranty and Extended Named Component Warranty Exclusions
This insurance does not cover any injury, failure, loss or damage caused by, arising from or in connection with the following:
...
6.Vehicles modified in any way from the original manufacturer’s specification.
...
8.Damage or failure caused by an excluded component.
So, if they did ever deny a warranty claim based on a cat-back exhaust modification, you need to prove this was not the cause - or connected to - the warranty claim.
Wrong

They would need to prove it

ollys
4th Gear
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Re: Audi warranty denied?

Post by ollys » Wed Oct 17, 2012 4:34 pm

D_K wrote:
MNK wrote:I am thinking of changing my exhaust to a Supersprint on my C6 RS6 and had the same concerns as the OP. It seems in the case during the original 3yr warranty there's no problem if you're just installing a cat-back system that's TUV (or similar) approved etc.

So the issue becomes the Audi-approved Mondial extended warranty. Looking through the Mondial insurance T&Cs https://www.audiextendedwarranty.co.uk/ ... _01_12.pdf it's also pretty clear:
- If it wasn't factory-fitted, it isn't covered
- Exhaust system isn't covered (although catalytic converters are covered for internal failure only)

So pretty straightforward... until we get to section 3.3:
3.3 Extended Comprehensive Warranty and Extended Named Component Warranty Exclusions
This insurance does not cover any injury, failure, loss or damage caused by, arising from or in connection with the following:
...
6.Vehicles modified in any way from the original manufacturer’s specification.
...
8.Damage or failure caused by an excluded component.
So, if they did ever deny a warranty claim based on a cat-back exhaust modification, you need to prove this was not the cause - or connected to - the warranty claim.
Wrong

They would need to prove it
Agree - burden would be on them to prove it to be able to rely on the exclusion clause....

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