Stuck in gear

[Petrolthreads]

I am posting here in case anyone else has had this problem and can help identify it because my dealer sure as hell can't.

It happened for the second time last week, previously (while in warranty) the dealer striped the clutch which had not long since been replaced, couldn't find anything wrong put it back together and gave it back to me working fine.

A month or so later (now out of warranty) happened again got progressively harder to get in gear, until eventually I had to drive it there in second gear like an idiot, whilst being abused by other road users.

Anyway, again they seem clueless, although they have said they will now strip the gearbox on Monday, I have done 44k miles and I hope to god if it needs a new one that there is going to be some good will coming my way.

[mark758]

Hi, do you have a Black Avant?
If you don't get any joy please PM me.

[ArthurPE]

did they change the master to slave cylinder hose?
there is an SIB out on it

[gottanS]

Would consider this to be covered by warranty as reported before warrany expired and the fix hasn't sorted it. I would complain if this is not covered, suspect you will have a bit of an argument about this but i believe they are responsible as the repair didn't correct the fault.

It does sound like the clutch is not dis-engaging properly, assume it goes in and out of gear okay when the engine is off?

[APM]

when this happened to me it was the actual slave cylinder...............................

[Petrolthreads]

Hi, do you have a Black Avant?
If you don't get any joy please PM me.

Yes I do, I think you were in the queue behind me to book in?

I have had a clutch return pipe which involved a new clutch only 8000 miles ago (which was the same fault I had on my old S4 as well) but as of today my gearbox is in bits all over the floor and they haven't yet come up with an answer.

The problem is now it's out of warranty it just makes me wonder if it's best to sell it when it comes back, not that I want to, what the hell could replace it?

[Petrolthreads]

Update, Wayside tell me "the fingers" on the clutch were "sticking up" instead of being flat????

Anyway as it was replaced by Bedford Audi not that long ago, but interestingly she said that any work done under warranty is not technically warrantied, after the manufactureres warranty runs out, so if I understand this correctly they could put a new clutch in a week before the 3 years runs out and it fail 2 weeks later and they would not have to rectify, although I'm sure some goodwill would be in order as I expect in my case. Let's see.

[Sims]

..
there is an SIB out on it

You are revealing your very long association with BMW.

SIB is a BMW thing, Audi refer to it as a TPi (Tech Product info) AFAIK.

[Dom81]

any work done under warranty is not technically warrantied, after the manufactureres warranty runs out, so if I understand this correctly they could put a new clutch in a week before the 3 years runs out and it fail 2 weeks later and they would not have to rectify

Daft as it sounds, that's the truth. Good luck...

[Petrolthreads]

Well I had another call, it seems that the clutch and flywheel need replacing and the dealer along with a contribution from Audi will do the work free of charge, BUT if I want a 2 year warranty on the work done I have to pay min 25%of the retail cost, in this case £500, otherwise if the repair fails I'm on my own, so now what?

[Sims]

Well I had another call, it seems that the clutch and flywheel need replacing and the dealer along with a contribution from Audi will do the work free of charge, BUT if I want a 2 year warranty on the work done I have to pay min 25%of the retail cost, in this case £500, otherwise if the repair fails I'm on my own, so now what?

That's a good result. Well done Audi

Only you can decide if you need to fork out £500 for a clutch issue in the next 2 years.

[MB2]

Good behaviour by Audi there... I would keep the 500 & take the risk personally, as if fails soon I would expect the dealer to still accept they haven't actually fixed it & that is a big premium to pay just to warranty your clutch - you could warranty the entire car with Audi for 3x that or use the 500 towards a more limited warranty elsewhere !

[Sims]

Good behaviour by Audi there... I would keep the 500 & take the risk personally, as if fails soon I would expect the dealer to still accept they haven't actually fixed it & that is a big premium to pay just to warranty your clutch - you could warranty the entire car with Audi for 3x that or use the 500 towards a more limited warranty elsewhere !

That's a fair assessment.

[Petrolthreads]

All good points, I decided not to extend the warranty when it was up and I might have dodged a bullet today but it just shows you how quickly you can end up with a big bill, they took 8 hours to find the problem so you can imagine the labour bill

[Petrolthreads]

So back in the car for 2 minutes before I decided not to sell, a big thumbs up to Wayside Milton Keynes, something has changed down there because the chap I dealt with, Mike was reasonable, sensible and comes highly recommended for the way it was handled.

It seems they think the torque converter had too much play and this is what damaged the clutch, but either way the clutch action is completely different now and it's a dream to drive, still got the annoying slight vibration but Rome wasn't built in a day