DRL failed yesterday, booked in next week .. 3 Recalls !

5.0 V10 50v biturbo - 571 bhp
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gdavison
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Post by gdavison » Thu Dec 31, 2009 11:33 am

Car was in for 2 days .. Dropped it off on Tuesday and got a call around Noon saying that they needed to replace one of the headlights to fix the failed DRL ... which (as normal with Audi) they did not have in stock .. When I collected the car I spoke to the Service guy re the Workshop actions.. he knew very little about what they where Only one he could shed some light on was 95E1 which was a new set of seals on the Xenons as the original ones can leak

paper works shows ..
24Q6 - Coding of Engine Control Unit
91E6 - MMI software Upgrade
95E1 - Repair Xenon Headlights ... This WA called up repair kit A4F0 998 191 Priced at GBP 10.99 (covered by warranty of course)
Ex RS6 C6 Driver, gone but not forgotten.. The best car I have ever owned

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simmo
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Post by simmo » Sat Jan 09, 2010 10:30 pm

seawise wrote:one of those recalss will be for the DRL - they have to remove bumpers, takes about a day.
Mmm. Had mine done now. As far as I know, they did not need to take the headlamps units out nor take the front bumper off. The 'fix' involved fitting some new grommets at the wiring connection point as the factory fitted seals on some cars were allowing moisture to get at the electrical contacts and corrode them...at least that's what I was told. Apparently mine were OK so it was just a precautionary measure.

...I've still got some droplets and moisture in the passenger side headlamp unit though. Bit annoying!

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Post by seawise » Mon Jan 11, 2010 12:33 pm

simmo wrote:
seawise wrote:one of those recalss will be for the DRL - they have to remove bumpers, takes about a day.
Mmm. Had mine done now. As far as I know, they did not need to take the headlamps units out nor take the front bumper off. The 'fix' involved fitting some new grommets at the wiring connection point as the factory fitted seals on some cars were allowing moisture to get at the electrical contacts and corrode them...at least that's what I was told. Apparently mine were OK so it was just a precautionary measure.

...I've still got some droplets and moisture in the passenger side headlamp unit though. Bit annoying!
well, what i do know is that subsequent of the recall the car still suffers from DRL failure warnings and other road users are blinded by my lights of dipped beam, whilst main beam is now very useful for illuminating passing aircraft undercarriages. going back in to be fixed, again. boring.
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Post by alphamail » Mon Jan 11, 2010 12:39 pm

Blimey Seawise.
Have you tried other dealerships?
Mine was sorted when my crashed ECUs were replaced, lights are aligned correctly and work fine with new mod.

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Post by seawise » Mon Jan 11, 2010 1:08 pm

this is their final chance, but to be fair they come and collect the car, so it's minimal hassle for me, i just use my old mk2 golf that day.
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baylissboy
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Post by baylissboy » Fri Jan 15, 2010 10:18 pm

simmo wrote:
seawise wrote:one of those recalss will be for the DRL - they have to remove bumpers, takes about a day.
Mmm. Had mine done now. As far as I know, they did not need to take the headlamps units out nor take the front bumper off. The 'fix' involved fitting some new grommets at the wiring connection point as the factory fitted seals on some cars were allowing moisture to get at the electrical contacts and corrode them...at least that's what I was told. Apparently mine were OK so it was just a precautionary measure.


The recall is for all Xenon headlights fitted to A6 within a certain production build date, the seals on the back of the headlight & some breather grommets are replaced. On "normal" A6 the work can be carried out through a grommet in the well arch liner, the RS6 doesn't have this grommet, so the bumper has to be removed.

mc3744
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Post by mc3744 » Sat Jan 16, 2010 9:11 am

I had mine done yesterday.
They changed the whole front lamps. They told me that the problem was with the day leds, if one went out it would kill the entire lamp.

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Nudenut
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Post by Nudenut » Mon Jan 25, 2010 2:13 pm

Well, mine is booked in for Monday after noticing condensation in one of the bulbs yesterday... mentioned it to Audi but they say they'll "dry it out" before completing the grommet/seal change. Asked is they could just order a new lamp unit but no... can only do what's on the recall sheet and that's just gromet/seal change!!

Fingers crossed aye!! :roll:
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gdavison
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4th "recall"

Post by gdavison » Tue Jan 26, 2010 1:27 pm

Just got a letter in the post from Audi .. Recorded Delivery as well so I guess "its important" to get this recall done

Letter says .. "We have subsequently established that one product enhancement should have been carried out whilst the vehicle was in the service department" .. Please call to book etc Earliest booking is next week so I guess its not "that important" ..

Code is 91E6 which was recorded as completed on the paperwork last time ... Damm annoying...
Ex RS6 C6 Driver, gone but not forgotten.. The best car I have ever owned

baylissboy
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Re: 4th "recall"

Post by baylissboy » Tue Jan 26, 2010 11:49 pm

gdavison wrote:Just got a letter in the post from Audi .. Recorded Delivery as well so I guess "its important" to get this recall done

Letter says .. "We have subsequently established that one product enhancement should have been carried out whilst the vehicle was in the service department" .. Please call to book etc Earliest booking is next week so I guess its not "that important" ..

Code is 91E6 which was recorded as completed on the paperwork last time ... Damm annoying...
91E6 is only an MMI software up-date, I'm surprised they sent you a recorded letter for that......however Audi do come down hard on dealers who "miss" recalls when the vehicle is in for routine service work, perhaps the dealer had a warning from Audi.

Who sent you the letter, the dealer or Audi UK?

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gdavison
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RE: Re: 4th "recall"

Post by gdavison » Wed Jan 27, 2010 7:15 am

@baylissboy - Letter came from Audi Reading .. Actually signed by the "Senior service Advisor"
Ex RS6 C6 Driver, gone but not forgotten.. The best car I have ever owned

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Re: RE: Re: 4th "recall"

Post by baylissboy » Thu Jan 28, 2010 7:50 pm

gdavison wrote:@baylissboy - Letter came from Audi Reading .. Actually signed by the "Senior service Advisor"
Looks like the dealer realised that they'd missed the recall & wanted to get you back in before Audi UK spotted the error!!

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RE: Re: RE: Re: 4th "recall"

Post by mcfreedom » Fri Jan 29, 2010 4:44 pm

I've had a few intermittent warnings saying "DRL Failure" but once the car was turned off and back on again it went.

Today that isn't the case!!!! Now I can't get them to phone me back!!! <beep> AUDI's

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Bushy
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Post by Bushy » Sat Jan 30, 2010 10:30 am

I have had the recall done on a service they told me it was to do with seals to the rear of the zenon lights not eh DRL. I have had internmittant DRL error when it was either really cold or raining, not failed totally, just need to get it booked in
Can't beat a bit of boost!

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Nudenut
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Post by Nudenut » Mon Feb 01, 2010 4:28 pm

Recall completed all "seems" good... fingers crossed aye!
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