Tyre pressure sensors - again

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Shoppinit
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Post by Shoppinit » Tue Aug 18, 2009 10:34 am

I'd be willing to sacrifice one for the greater good :)
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kwack
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Post by kwack » Mon Aug 24, 2009 9:34 am

Where do you reckon you stand with the Audi dealer should these fail within warranty. I checked with Audi warranty and they said it isnt covered?? I have had the car only 6 months... goodwill??

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GregR1
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Post by GregR1 » Mon Aug 24, 2009 12:56 pm

I guess it depends on what the problem actually is. If its a dead battery, then I can see how the warranty could say it isn't covered. However, if its a dead battery that you can do nothing to change yourself (as it is a sealed unit), and you're getting a constant warning light on the dash as a result, I think you'd have some argument about it being a design fault that they should fix. Also, how would you know what the problem is without investigating it? Can they say for sure its a battery issue?

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RichRS6
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Post by RichRS6 » Tue Aug 25, 2009 1:13 pm

On this subject.......

I have a spare set of wheels and tyres which have the sensors in so what happens it I change them over does the car recognize the new units automatically or do they have to be set up in some way ?

Grizz checked the battery voltages on the set which are on the car (using vagcom I think) last time I was up at Unit 20 so I know this is possible, One was nearly dead and giving me warnings on the DIS and the rest were getting low so I'm waiting until they are all dead to see if I can get a claim out of it and have all four renewed at once.

Just thought I'd ask to save myself some time later. ............
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Post by kwack » Tue Aug 25, 2009 4:23 pm

After speaking to the dealer, they reckoned that it is probably the batteries. And that they cant tell which ones would be the problem.

And from the Audi warranty they said that these are not covered, so easiest option is to turn off as Stealers want £180 a pop!!!!

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RichRS6
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Post by RichRS6 » Tue Aug 25, 2009 5:03 pm

Kwack, I'm (pretty) sure that when Grizz checked mine He told me which units batteries were dead so the stealers should be able to do it, unless they're just playing stupid in the hope You'll buy a full set !
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mrmule
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Post by mrmule » Tue Aug 25, 2009 8:07 pm

anyone managed to get these changed under warranty?
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jd_hants
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Post by jd_hants » Tue Aug 25, 2009 10:01 pm

You can get them for £75 each + vat plus new valves if the existing valve need replacing for £12 + vat.

http://www.alloywheelsdirect.net/option/tpm_sensors.

RDE001 is the right TPMS sensor
RDV001 is the right Valve kit

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Post by philroach » Tue Aug 25, 2009 10:27 pm

anyone found somewhere to buy them cheaper than at the stealers , that work ! , ???
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Rupert
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Post by Rupert » Wed Aug 26, 2009 9:21 am

Does anyone have an old non-working one which they would send me for free? I'd like to see if I can take it apart. :twisted:

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GregR1
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Post by GregR1 » Mon Aug 31, 2009 3:02 pm

Well, a quick update on my TPMS.


Car had been in to Edinburgh Audi previously and I was told that the problem was fixed, only for it to re-appear after 20 metres of driving.

Car went back in today and I got a call advising two of the TPMS units were 'faulty'. I was quoted £227 to have them repaired. I then (smugly) advised that I had the full Audi 'All component' warranty and that this would obviously be covered. After an hour's wait - I was advised this was not covered.

How can 'faulty' components not come under the umbrella of an 'all component' warranty? I asked. Apparently the batteries are not something that is covered...

If I have a spare moment over the next few weeks I'll be having a good look over the warranty paperwork - I doubt they were clever enough to exclude the TPMS batteries, but I have been wrong in the past!

CheeRS,

Greg

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grizz
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Post by grizz » Mon Aug 31, 2009 3:25 pm

It's great , The battery is a integral part of the sensor .How can they say it's not covered ???? The battery can't be replaced so they should replace the whole unit ...
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Rupert
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Post by Rupert » Mon Aug 31, 2009 3:31 pm

Tell them you've just replaced the batteries and the error is still there, so the unit must be faulty :twisted:

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GregR1
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Post by GregR1 » Mon Aug 31, 2009 3:49 pm

I'm going for the 2-ponged approach gents ..just penned a prickly letter to the MD of the dealer advising how much of my time has been wasted with 2 trips and the problem not solved (they don't have the parts in stock) etc etc. I'll then do a letter to the warranty company and if I get no decent response out of them, I think I'll go to the Financial Ombudsman (presumably as a warranty co they're regulated by the FSA...)

kwack
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Post by kwack » Tue Sep 01, 2009 9:36 am

Good luck keep us posted. I am in teh same situation as you.. purchased in Mar 09 from Audi Stealer... Audi warranty etc etc and apparently not covered for this.

I have just turned mine off for now as I am not paying for these

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