New car ordered, but want to change the colour

[david7m]

Hi

My brother has ordered a new TT in silver for a March 07 delivery.

He has changed his mind over the colour, emailed them today to confirm black, but has been told that the spec/colour was ordered yesterday and its too late

Do you have any advise of what to do next? He has tried CS, but they have been useless .... as expected

Thanks in advance.

Dave

[SimonS4MTM]

Cancel the order and start again

[david7m]

Will he not lose his deposit of £1500?

Dave

[SimonS4MTM]

I dont know, has he asked the dealer if he can cancel the order? He should say that he is going to buy one from another dealer if they do not.

[david7m]

Not sure, sales director ringing him back Wed morning!

Dave

[simple1]

Thats complete balls, they will not have started to build the car until Feb so the colour can be changed without issue, sounds like the dealer just cant be bothered.

[david7m]

Thats complete balls, they will not have started to build the car until Feb so the colour can be changed without issue, sounds like the dealer just cant be bothered.

Thats what we thought Tuesday, but the big guns have sorted the issue today and one Phantom Black TT on its way

Dave

[simple1]

good result!

[MarkB]

Good colour also... I'm so bored of Silver!