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Suspension failure
Posted: Sun May 03, 2020 7:41 pm
by ylakhi
Hi I'm a lurker on this forum
Today our 2015 c7.5 RS6 hit a pothole and looks like right hand side suspension failed
Also right hand light stopped working
Heavy grinding noise car couldn't make it up our drive way
I'm from South Africa
Has anyone heard of such a catastrophic failure of this part
I'll have to check up again tomorrow but I didn't notice any warning lights
My father was driving and he just assumed the tyre bust and carried on driving and there's nothing you can do
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Re: Suspension failure
Posted: Sun May 03, 2020 7:48 pm
by ylakhi
The tyre was grinding against the fender
And inside the tyre wall which caused the light to malfunction
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Re: Suspension failure
Posted: Sun May 03, 2020 7:48 pm
by ylakhi
Cry
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Re: Suspension failure
Posted: Sun May 03, 2020 7:50 pm
by ylakhi
Mileage 54000 km
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Re: Suspension failure
Posted: Sun May 03, 2020 11:59 pm
by morski
Is it on air suspension? looks like the air suspension strut has blown.
Re: Suspension failure
Posted: Mon May 04, 2020 9:18 am
by ylakhi
morski wrote:Is it on air suspension? looks like the air suspension strut has blown.
Yes its on air
Audi assist took it away this morning
Gonna need 4 new tyres any recommendations heard Goodyear's are good it's on 21s
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Re: Suspension failure
Posted: Mon May 04, 2020 9:39 am
by Daveperc
Mich PS4S are your best tyres (nb not PSS)

Re: Suspension failure
Posted: Mon May 04, 2020 9:56 am
by Iain
Daveperc wrote: ↑Mon May 04, 2020 9:39 am
Mich PS4S are your best tyres (nb not PSS)
+1
Re: Suspension failure
Posted: Mon May 04, 2020 11:22 am
by ylakhi
I've heard the thread is only 4mm on mich I'm guessing this is the pss
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Re: Suspension failure
Posted: Mon May 04, 2020 1:36 pm
by MikeFish
ylakhi wrote: ↑Sun May 03, 2020 7:48 pm
Cry
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If you turned up at some car shows like that you would get loads of
Instagram followers. Some people pay a lot of money for suspension like that.
Re: Suspension failure
Posted: Tue May 05, 2020 9:06 am
by Saudirick
Just need to do the other 3 corners now then

Re: Suspension failure
Posted: Tue May 05, 2020 11:25 am
by sasha320
MikeFish wrote: ↑Mon May 04, 2020 1:36 pm
ylakhi wrote: ↑Sun May 03, 2020 7:48 pm
Cry
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If you turned up at some car shows like that you would get loads of
Instagram followers. Some people pay a lot of money for suspension like that.
The problem is that they have ot get a low loader home for fear of ruining their wheels, suspension and bodywork...
Re: Suspension failure
Posted: Tue May 05, 2020 12:22 pm
by ylakhi
sasha320 wrote:MikeFish wrote: ↑Mon May 04, 2020 1:36 pm
ylakhi wrote: ↑Sun May 03, 2020 7:48 pm
Cry
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If you turned up at some car shows like that you would get loads of
Instagram followers. Some people pay a lot of money for suspension like that.
The problem is that they have ot get a low loader home for fear of ruining their wheels, suspension and bodywork...
It's at Audi now and because of it being so low the fender rolled and matrix light packed up
Hopefully they assume responsibility for the air suspension blowing and all subsequent damage due to that
We under plan till 2025 so Audi had it towed via a flat bed free of charge
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Re: Suspension failure
Posted: Tue May 05, 2020 1:14 pm
by sasha320
I hope Audi see this as a warranty claim, maybe they'll be kind to you because of the Covid situation (i.e., utilisation of cover is low, yet annual premiums have been paid). Maybe in SA they have a different (kinder) perspective on claims.
Typically in the UK though, they'd care more about the size of the pothole that you hit for the suspension to fail like that, than getting you back on the road at no cost to you. (I am aware that as far as your concerned, the pot hole you hit shouldn't have caused the suspension to fail).
As an aside, does anybody think that Audi will extend their warranties etc. to account for Covid? I'm not saying they should, just wondering if they would.
Re: Suspension failure
Posted: Tue May 05, 2020 1:54 pm
by ylakhi
In South Africa they cover all parts including pads and all services 5years/100000km and and you can extend to a maximum 10years and you can opt to extend milage to a max 300000kms
We extended our years for the equivalent of 2000 pounds and it covers everything except tyres and petrol in normal conditions so I hope in these extra ordinary circumstances they cover us
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