DRC / Shock Absorber Issues Log - Please Contribute

4.2 V8 32v Naturally Aspirated - 414 bhp
David_R
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Post by David_R » Fri Jul 04, 2008 12:57 pm

Just had mine into Espom Audi for check over at 11,000 miles and to have rattling door handle fixed and hey presto just had a call to say both fronts are leaking ... one quite badly. Off to France in a week so they have gone away to work out a solution - stick me on the list !!

Anyone know if these guys know their way round an RS ?

ARSEY4
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Post by ARSEY4 » Fri Jul 04, 2008 1:46 pm

So how many have sent letters now?
How many had a response?
I had a response about in May saying they were looking at it but nothing since.
I guess they are waiting untill they have to.

hanbury
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Location: Essex

Post by hanbury » Fri Jul 04, 2008 2:18 pm

So how many have sent letters now?
How many had a response?
I had a response about in May saying they were looking at it but nothing since.
In teh end I wrote (and e-mailed) mid June. Had a very quick e-mail response from Jeremy Hicks which led to my getting a 'more appropriate' loan car and the promise of a full response to my queries. It is now three weeks since I left my car with the stealer and I have heard nothing from anybody for two weeks.

David_R
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Post by David_R » Sun Jul 06, 2008 11:30 am

1 Dom81 - Avant - 7,500 - Camberley - May 08 - Fronts & Valve
2 S4INT - Avant - 18,000 - Tonbridge - April 08 - Fronts & Valve
3 ARSEY4 - Saloon - 10,500 - Notts - March 08 - Fronts & Valve
4 mac4RS - Avant - 19,000 - Ipswich - May 08 - NSF Shock Absorber
5 4wheeldrift - Avant 07/57 - 3,300 - Leeds - April 08 - Fronts & Valve
6 dom888 - Avant - 21,000 - Milton Keynes - March 08 - O/S Front
7 RS4MAD - Saloon - 13,500 - Macclesfield - April 08 - NSR Shock Absorber
8 MrM - Avant - 9,900 - Teesside - Feb 08 - Fronts & rear valves
9 Caldy - Saloon - 2,500 - Newcastle - April 08 - O/S Front & Valve
10 Mgbruce - Avant - 21,000 - Aberdeen - may08 - Front & Valve
11 SR71 - Saloon - 10,800 - Cardiff - May 08 - OK
12 JackWood - Avant - 18,000 - Stockport - May 08 - Front & Valve
13 RJKFlyer - Saloon - 11,500 - Sussex - Jan-May08 (car off road at Dealer then Audi UK for whole period) Fronts then all four plus both valves
14 andymcg99 - Saloon - 13,500 - Cheshire - April 08 - Fronts & Valve
15 OliF-H - Saloon - 4,000 - Newbury - May 08 - Fronts & Valve
16 DrCarrera - Avant - 15,000 - Newbury - June 08 - Checked and OK
17 scoobyc - Avant - 25,000 - not checked (just out hospital) - but checked by non audi garage ok at 04/08
18 JHW - Saloon - 16,500 - Docklands - March 08- Front shock (near side) and valve
19 Marcus_RS4 - Saloon - 14,950 - Camberly - both fronts and valves
20 Softail - Saloon - 15,000 - Warrington - April 08 - Fronts and Valve
21 ChrisRS4 - Avant - 12,500 - Inverness - May 08 - Fronts & Valve
22 Rotavirus - Avant - 25,000 - Coventry - May 08 - Fronts & Valve
23 Love_iTT - Cabriolet - 9,600 - Huntingdon - May 08 - Both Fronts & rear valves
24 Boysey - Avant - 11,800 - Yeovil - Jun 08 - Both Fronts
25 Booski - Avant - 19,500 - Huddersfield - Jun 08 - Both Fronts
26 mallinguard - Avant - 29,000 - Pentraeth - Fronts & Valve + 63,000 - L'Pool - Rears & Valve
27 marktowl - Saloon - 43,000 - Plymouth - Feb 08 - OK
28 Plodwyn - 5,700 - Pontypridd - July 06 - OK
29 MFire - Avant - 18,000 - Reading - May08 - Fronts and valve
30 PatrickRS4 - Avant - 19,800 - Camberley - Dec 07 - NSF
31 W8PMC - Saloon - 22,000 - Camberley - Mar 08 - Fronts and valve
32 PetrolDave - 22,300 - Camberley - May 08 - OK
33 Jezzer - 8,700 - Hitchin - June 08 - OK
34 Skip - 17000 - Saloon - OK
35 Hanbury – Saloon - 15,500 - May 08 - All four + 17,800 - June 08 - further new shocks required
36 PLG - Saloon - 25,000 - Amersham - Dec 08 - NSF + 30,000 - All
37 MEV - Avant - 11000 - Newbury - Jul 07 - Both front reported leaking
38 Chrisb - Avant - 14,500 - Sheffield - May 08 both fronts, back again fr more fronts
39 David_R - Saloon - 12600 - Reigate - July 08 both fronts - after check up by dealer

Marcus-RS4
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Post by Marcus-RS4 » Tue Jul 08, 2008 10:32 pm

guys, just register yourself as having DRC issues on the wathcdog website - I think with the RS6 guys we should have 50+...

Its quick and easy - http://www.bbc.co.uk/consumer/tv_and_ra ... port.shtml

name, address then just copy something along the lines of:

"Audi RS4 owner - DRC replaced X time(s) at X dealer on X.
car registered in X."

This should raise some interest in the topic so as to get a call back... we just need as many people to do it as poss...

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dubbers
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Post by dubbers » Fri Jul 11, 2008 1:46 pm

David_R wrote:1 Dom81 - Avant - 7,500 - Camberley - May 08 - Fronts & Valve
2 S4INT - Avant - 18,000 - Tonbridge - April 08 - Fronts & Valve
3 ARSEY4 - Saloon - 10,500 - Notts - March 08 - Fronts & Valve
4 mac4RS - Avant - 19,000 - Ipswich - May 08 - NSF Shock Absorber
5 4wheeldrift - Avant 07/57 - 3,300 - Leeds - April 08 - Fronts & Valve
6 dom888 - Avant - 21,000 - Milton Keynes - March 08 - O/S Front
7 RS4MAD - Saloon - 13,500 - Macclesfield - April 08 - NSR Shock Absorber
8 MrM - Avant - 9,900 - Teesside - Feb 08 - Fronts & rear valves
9 Caldy - Saloon - 2,500 - Newcastle - April 08 - O/S Front & Valve
10 Mgbruce - Avant - 21,000 - Aberdeen - may08 - Front & Valve
11 SR71 - Saloon - 10,800 - Cardiff - May 08 - OK
12 JackWood - Avant - 18,000 - Stockport - May 08 - Front & Valve
13 RJKFlyer - Saloon - 11,500 - Sussex - Jan-May08 (car off road at Dealer then Audi UK for whole period) Fronts then all four plus both valves
14 andymcg99 - Saloon - 13,500 - Cheshire - April 08 - Fronts & Valve
15 OliF-H - Saloon - 4,000 - Newbury - May 08 - Fronts & Valve
16 DrCarrera - Avant - 15,000 - Newbury - June 08 - Checked and OK
17 scoobyc - Avant - 25,000 - not checked (just out hospital) - but checked by non audi garage ok at 04/08
18 JHW - Saloon - 16,500 - Docklands - March 08- Front shock (near side) and valve
19 Marcus_RS4 - Saloon - 14,950 - Camberly - both fronts and valves
20 Softail - Saloon - 15,000 - Warrington - April 08 - Fronts and Valve
21 ChrisRS4 - Avant - 12,500 - Inverness - May 08 - Fronts & Valve
22 Rotavirus - Avant - 25,000 - Coventry - May 08 - Fronts & Valve
23 Love_iTT - Cabriolet - 9,600 - Huntingdon - May 08 - Both Fronts & rear valves
24 Boysey - Avant - 11,800 - Yeovil - Jun 08 - Both Fronts
25 Booski - Avant - 19,500 - Huddersfield - Jun 08 - Both Fronts
26 mallinguard - Avant - 29,000 - Pentraeth - Fronts & Valve + 63,000 - L'Pool - Rears & Valve
27 marktowl - Saloon - 43,000 - Plymouth - Feb 08 - OK
28 Plodwyn - 5,700 - Pontypridd - July 06 - OK
29 MFire - Avant - 18,000 - Reading - May08 - Fronts and valve
30 PatrickRS4 - Avant - 19,800 - Camberley - Dec 07 - NSF
31 W8PMC - Saloon - 22,000 - Camberley - Mar 08 - Fronts and valve
32 PetrolDave - 22,300 - Camberley - May 08 - OK
33 Jezzer - 8,700 - Hitchin - June 08 - OK
34 Skip - 17000 - Saloon - OK
35 Hanbury – Saloon - 15,500 - May 08 - All four + 17,800 - June 08 - further new shocks required
36 PLG - Saloon - 25,000 - Amersham - Dec 08 - NSF + 30,000 - All
37 MEV - Avant - 11000 - Newbury - Jul 07 - Both front reported leaking
38 Chrisb - Avant - 14,500 - Sheffield - May 08 both fronts, back again fr more fronts
39 David_R - Saloon - 12600 - Reigate - July 08 both fronts - after check up by dealer
Just had the annual service for mine down at APS. After an oversteery moment the other day I asked them to look at the dampers. And I have one leaking

June 07 RS4 Avant - 19K miles from new - OSF Leaking. 90% motorway driving.

Ed
07 B7 RS4 Avant - Misano Red
11 E71 X6 40d - Alpine White

Marcus-RS4
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Post by Marcus-RS4 » Fri Jul 11, 2008 2:56 pm

1 Dom81 - Avant - 7,500 - Camberley - May 08 - Fronts & Valve
2 S4INT - Avant - 18,000 - Tonbridge - April 08 - Fronts & Valve
3 ARSEY4 - Saloon - 10,500 - Notts - March 08 - Fronts & Valve
4 mac4RS - Avant - 19,000 - Ipswich - May 08 - NSF Shock Absorber
5 4wheeldrift - Avant 07/57 - 3,300 - Leeds - April 08 - Fronts & Valve
6 dom888 - Avant - 21,000 - Milton Keynes - March 08 - O/S Front
7 RS4MAD - Saloon - 13,500 - Macclesfield - April 08 - NSR Shock Absorber
8 MrM - Avant - 9,900 - Teesside - Feb 08 - Fronts & rear valves
9 Caldy - Saloon - 2,500 - Newcastle - April 08 - O/S Front & Valve
10 Mgbruce - Avant - 21,000 - Aberdeen - may08 - Front & Valve
11 SR71 - Saloon - 10,800 - Cardiff - May 08 - OK
12 JackWood - Avant - 18,000 - Stockport - May 08 - Front & Valve
13 RJKFlyer - Saloon - 11,500 - Sussex - Jan-May08 (car off road at Dealer then Audi UK for whole period) Fronts then all four plus both valves
14 andymcg99 - Saloon - 13,500 - Cheshire - April 08 - Fronts & Valve
15 OliF-H - Saloon - 4,000 - Newbury - May 08 - Fronts & Valve
16 DrCarrera - Avant - 15,000 - Newbury - June 08 - Checked and OK
17 scoobyc - Avant - 25,000 - not checked (just out hospital) - but checked by non audi garage ok at 04/08
18 JHW - Saloon - 16,500 - Docklands - March 08- Front shock (near side) and valve
19 Marcus_RS4 - Saloon - 14,950 - Camberly - both fronts and valves - LETTER SENT, ACKNOWLEDGMENT RECIEVED
20 Softail - Saloon - 15,000 - Warrington - April 08 - Fronts and Valve
21 ChrisRS4 - Avant - 12,500 - Inverness - May 08 - Fronts & Valve
22 Rotavirus - Avant - 25,000 - Coventry - May 08 - Fronts & Valve
23 Love_iTT - Cabriolet - 9,600 - Huntingdon - May 08 - Both Fronts & rear valves
24 Boysey - Avant - 11,800 - Yeovil - Jun 08 - Both Fronts
25 Booski - Avant - 19,500 - Huddersfield - Jun 08 - Both Fronts
26 mallinguard - Avant - 29,000 - Pentraeth - Fronts & Valve + 63,000 - L'Pool - Rears & Valve
27 marktowl - Saloon - 43,000 - Plymouth - Feb 08 - OK
28 Plodwyn - 5,700 - Pontypridd - July 06 - OK
29 MFire - Avant - 18,000 - Reading - May08 - Fronts and valve
30 PatrickRS4 - Avant - 19,800 - Camberley - Dec 07 - NSF
31 W8PMC - Saloon - 22,000 - Camberley - Mar 08 - Fronts and valve
32 PetrolDave - 22,300 - Camberley - May 08 - OK
33 Jezzer - 8,700 - Hitchin - June 08 - OK
34 Skip - 17000 - Saloon - OK
35 Hanbury – Saloon - 15,500 - May 08 - All four + 17,800 - June 08 - further new shocks required
36 PLG - Saloon - 25,000 - Amersham - Dec 08 - NSF + 30,000 - All
37 MEV - Avant - 11000 - Newbury - Jul 07 - Both front reported leaking
38 Chrisb - Avant - 14,500 - Sheffield - May 08 both fronts, back again fr more fronts
39 David_R - Saloon - 12600 - Reigate - July 08 both fronts - after check up by dealer
40 dubbers - June 07 RS4 Avant - 19K miles from new - OSF Leaking. 90% motorway driving

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Scoobysnack
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Joined: Thu Jul 05, 2007 5:32 pm
Location: Cheshire, UK

Updated List

Post by Scoobysnack » Fri Jul 11, 2008 5:04 pm

1 Dom81 - Avant - 7,500 - Camberley - May 08 - Fronts & Valve
2 S4INT - Avant - 18,000 - Tonbridge - April 08 - Fronts & Valve
3 ARSEY4 - Saloon - 10,500 - Notts - March 08 - Fronts & Valve
4 mac4RS - Avant - 19,000 - Ipswich - May 08 - NSF Shock Absorber
5 4wheeldrift - Avant 07/57 - 3,300 - Leeds - April 08 - Fronts & Valve
6 dom888 - Avant - 21,000 - Milton Keynes - March 08 - O/S Front
7 RS4MAD - Saloon - 13,500 - Macclesfield - April 08 - NSR Shock Absorber
8 MrM - Avant - 9,900 - Teesside - Feb 08 - Fronts & rear valves
9 Caldy - Saloon - 2,500 - Newcastle - April 08 - O/S Front & Valve
10 Mgbruce - Avant - 21,000 - Aberdeen - may08 - Front & Valve
11 SR71 - Saloon - 10,800 - Cardiff - May 08 - OK
12 JackWood - Avant - 18,000 - Stockport - May 08 - Front & Valve
13 RJKFlyer - Saloon - 11,500 - Sussex - Jan-May08 (car off road at Dealer then Audi UK for whole period) Fronts then all four plus both valves
14 andymcg99 - Saloon - 13,500 - Cheshire - April 08 - Fronts & Valve
15 OliF-H - Saloon - 4,000 - Newbury - May 08 - Fronts & Valve
16 DrCarrera - Avant - 15,000 - Newbury - June 08 - Checked and OK
17 scoobyc - Avant - 25,000 - not checked (just out hospital) - but checked by non audi garage ok at 04/08
18 JHW - Saloon - 16,500 - Docklands - March 08- Front shock (near side) and valve
19 Marcus_RS4 - Saloon - 14,950 - Camberly - both fronts and valves - LETTER SENT, ACKNOWLEDGMENT RECIEVED
20 Softail - Saloon - 15,000 - Warrington - April 08 - Fronts and Valve
21 ChrisRS4 - Avant - 12,500 - Inverness - May 08 - Fronts & Valve
22 Rotavirus - Avant - 25,000 - Coventry - May 08 - Fronts & Valve
23 Love_iTT - Cabriolet - 9,600 - Huntingdon - May 08 - Both Fronts & rear valves
24 Boysey - Avant - 11,800 - Yeovil - Jun 08 - Both Fronts
25 Booski - Avant - 19,500 - Huddersfield - Jun 08 - Both Fronts
26 mallinguard - Avant - 29,000 - Pentraeth - Fronts & Valve + 63,000 - L'Pool - Rears & Valve
27 marktowl - Saloon - 43,000 - Plymouth - Feb 08 - OK
28 Plodwyn - 5,700 - Pontypridd - July 06 - OK
29 MFire - Avant - 18,000 - Reading - May08 - Fronts and valve
30 PatrickRS4 - Avant - 19,800 - Camberley - Dec 07 - NSF
31 W8PMC - Saloon - 22,000 - Camberley - Mar 08 - Fronts and valve
32 PetrolDave - 22,300 - Camberley - May 08 - OK
33 Jezzer - 8,700 - Hitchin - June 08 - OK
34 Skip - 17000 - Saloon - OK
35 Hanbury – Saloon - 15,500 - May 08 - All four + 17,800 - June 08 - further new shocks required
36 PLG - Saloon - 25,000 - Amersham - Dec 08 - NSF + 30,000 - All
37 MEV - Avant - 11000 - Newbury - Jul 07 - Both front reported leaking
38 Chrisb - Avant - 14,500 - Sheffield - May 08 both fronts, back again fr more fronts
39 David_R - Saloon - 12600 - Reigate - July 08 both fronts - after check up by dealer
40 dubbers - June 07 RS4 Avant - 19K miles from new - OSF Leaking. 90% motorway driving
41 Scoobysnack - Saloon - 14650 - Camberley - Fronts and valve

drcarrera
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Location: Dorset

Post by drcarrera » Sun Jul 13, 2008 8:57 pm

Well, 10 days ago my car was serviced and I asked them to check the shocks due to the handling feeling a bit "loose" - AOK was the verdict.
Yesterday something didn't quite feel right with the car, and at slow speeds there was a very strange sound coming from the NSF. Checked today and it looks like the NSF shock is leaking. Could this have happened in 10 days (and 200 miles) or was the dealer talking bollocks?!

Those with knowledge of this, based on the photo is this going to need replacing ASAP (As Soon As Parts are available :wink: ), or will it come under the "minor weep, keep an eye on it" school of thought from the dealer?
Attachments
shocking.jpg
Chris

06 Daytona RS4 Avant (B7)

hanbury
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Location: Essex

Post by hanbury » Sun Jul 13, 2008 9:05 pm

Could this have happened in 10 days (and 200 miles) or was the dealer talking bollocks?!
Can't be sure but have my suspicions....
Those with knowledge of this, based on the photo is this going to need replacing ASAP (As Soon As Parts are available ), or will it come under the "minor weep, keep an eye on it" school of thought from the dealer?
Personally I don't have the expertise to give a view based on the photo but if the handling is being affected I don't see how anyone in their right mind would say "minor weep, keep an eye on it". If they do I would ask them to give you a letter stating that they believe it to be safe to drive.

drcarrera
3rd Gear
Posts: 360
Joined: Wed Aug 01, 2007 12:47 pm
Location: Dorset

Post by drcarrera » Mon Jul 14, 2008 1:49 pm

Thanks for the reply, hanbury.

Thing is, the tyres are pretty worn and due for replacement and I suspected that was the cause of the handling changes and increased on-lock noise, which is why I didn't worry too much after the delaer gave the shocks the all-clear. But the noise at least has got much worse over the last few days, strangely from the very moment I picked it up from the dealer on Thursday after having some minor post-service work done. As they'd just done a 25 mile test drive I'd have thought they'd have noticed something wrong themselves, really. :roll:
Anyway, I'll be popping down there later with the photograph and see what they think ...
Chris

06 Daytona RS4 Avant (B7)

Marcus-RS4
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Post by Marcus-RS4 » Mon Jul 14, 2008 2:05 pm

drcarrera - Guildford Audi gave mine the all clear, I was certain it was not correct so took it to a dealership that had real experience with the RS (Camberley). This was out of my way, but it paid off because as it turns out I have both fronts leaking!

In closing, take it to a dealer that has the knowledge to pass judgment on the case, any other will just pass it off as it 'just being you'.

Dom81
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Location: London

Post by Dom81 » Mon Jul 14, 2008 2:06 pm

drcarrera wrote:As they'd just done a 25 mile test drive
No way :shock:
2007 Daytona RS4 Avant

drcarrera
3rd Gear
Posts: 360
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Location: Dorset

Post by drcarrera » Mon Jul 14, 2008 4:05 pm

They're going to get it up on the ramps and give it a check tomorrow morning. Service guy didn't seem to think it looked too bad from the photo but was at a loss as to why the technician didn't mention it when they were checked two weeks ago!

This is Newbury, by the way. I may as well give them the chance to sort it out first, seeing as it's five minutes from work, whereas Camberly's over an hour!
Chris

06 Daytona RS4 Avant (B7)

hanbury
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Joined: Wed Jan 31, 2007 9:43 pm
Location: Essex

Post by hanbury » Mon Jul 14, 2008 4:10 pm

Hurrah!

just had a call from the stealer - they have the fluid!!

She was explaining why they wouldn't have it done until Thursday because it is apparently a big job - I pointed out that I know all this as it was only done a couple of months ago! Of course, none of this make sme feel much better - what I'm really worried about is the likelyhood of a further recurrence - especially as nobody has yet furnished me with an explanation of why the previous repair lasted just a couple of thousand miles.

Anyway, watch this space.

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