Recall

4.2 V8 32v Naturally Aspirated - 414 bhp
delroyx
2nd Gear
Posts: 103
Joined: Tue May 12, 2015 9:36 pm

Re: Recall

Post by delroyx » Thu May 30, 2024 12:23 pm

lugars4 wrote:
Tue May 28, 2024 7:15 pm
Had mine changed today.

90 minutes while i waited.
Which dealer was this as I'm Kent based too? Did they change the airbag?

highrise
1st Gear
Posts: 77
Joined: Mon Sep 13, 2021 11:00 am

Re: Recall

Post by highrise » Thu May 30, 2024 12:28 pm

mikep99 wrote:
Thu May 30, 2024 11:57 am
Well... no loan cars available till late August at my dealer.
Haven't received my letter yet either..
Advice is - don't crash in the meantime :)
Go for your free health check and put the quote paperwork on the dashboard, guaranteed to protect you from any impact.

mikep99
4th Gear
Posts: 724
Joined: Fri Jul 17, 2015 9:03 am

Re: Recall

Post by mikep99 » Thu May 30, 2024 12:35 pm

highrise wrote:
Thu May 30, 2024 12:28 pm
mikep99 wrote:
Thu May 30, 2024 11:57 am
Well... no loan cars available till late August at my dealer.
Haven't received my letter yet either..
Advice is - don't crash in the meantime :)
Go for your free health check and put the quote paperwork on the dashboard, guaranteed to protect you from any impact.
Haha, they did mention they'd do a healthcheck and wash the car. Told them not to bother..
Not after I had a couple done within a month of each other and after comparing them, it appeared my tyre tread depths had increased during the month without changing anything 😂

irishmike
3rd Gear
Posts: 391
Joined: Sat Sep 28, 2013 8:52 pm

Re: Recall

Post by irishmike » Thu May 30, 2024 12:43 pm

Mine is in today, had a service due and they are doing it too.

No car availability here, so hopefully it gets done without issues!

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lugars4
3rd Gear
Posts: 302
Joined: Tue Apr 27, 2010 3:34 pm
Location: Kent

Re: Recall

Post by lugars4 » Thu May 30, 2024 10:50 pm

delroyx wrote:
Thu May 30, 2024 12:23 pm
lugars4 wrote:
Tue May 28, 2024 7:15 pm
Had mine changed today.

90 minutes while i waited.
Which dealer was this as I'm Kent based too? Did they change the airbag?
Tunbridge Wells. Yes they did.
06 - B7 RS4 Saloon - Milltek Non-Res Valved. BMC Filter.

irishmike
3rd Gear
Posts: 391
Joined: Sat Sep 28, 2013 8:52 pm

Re: Recall

Post by irishmike » Thu May 30, 2024 10:58 pm

irishmike wrote:Mine is in today, had a service due and they are doing it too.

No car availability here, so hopefully it gets done without issues!

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Well they surpassed themselves once again.
Got the call to say the car was ready, but needed brake fluid ( watch I asked for twice when dropping it off and it's included in the service plan..). Anyway...

Got there getting the keys and the chap said that's all done and the parts are on order...
I was like what parts...

The response was " We did the campaign, no need to worry about that, but we don't have a part so need to order it. Because it's an RS we don't stock it"

The "part " was the airbag...

FFS...

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mikep99
4th Gear
Posts: 724
Joined: Fri Jul 17, 2015 9:03 am

Re: Recall

Post by mikep99 » Fri May 31, 2024 1:31 am

FFS, what a feckin joke Mike.
This is why I don't trust Audi and I want a hire car off them
They can have mine but won't be getting there's back till it's sorted.
Because it's an RS made me giggle, must have uprated bags in ours 😂

Chinny
2nd Gear
Posts: 144
Joined: Wed Jan 03, 2018 9:42 pm

Re: Recall

Post by Chinny » Fri Jun 14, 2024 5:35 am

So got the call from Audi yesterday that the parts to finish the job are now here. Booked in again for Monday. Let’s hope they get it sorted.


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irishmike
3rd Gear
Posts: 391
Joined: Sat Sep 28, 2013 8:52 pm

Re: Recall

Post by irishmike » Fri Jun 14, 2024 10:50 am

mikep99 wrote:FFS, what a feckin joke Mike.
This is why I don't trust Audi and I want a hire car off them
They can have mine but won't be getting there's back till it's sorted.
Because it's an RS made me giggle, must have uprated bags in ours Image
It's some joke all right.

They did try and book me in after a few days but couldn't confirm when the part would arrive so booking me in was pointless...

2 weeks later and still no word on the part arriving.

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Chinny
2nd Gear
Posts: 144
Joined: Wed Jan 03, 2018 9:42 pm

Recall

Post by Chinny » Tue Jun 18, 2024 6:52 pm

So dropped the car off yesterday morning and they completed all the work for the recall. Only took them 8hrs . Went to work this morning and when I got home today I had the official letter from Audi saying book your car in. It’ll only take 2 hours to do. What a joke


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irishmike
3rd Gear
Posts: 391
Joined: Sat Sep 28, 2013 8:52 pm

Re: Recall

Post by irishmike » Mon Jun 24, 2024 11:05 am

Three and a half weeks now since I was in and they still don't have the parts to do the job and no ETA on them.
My RS4 must really have some special parts nobody else has...

Extremely frustrating as I booked it in for the recall when I read this thread back in April..

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JRC1
1st Gear
Posts: 63
Joined: Fri Mar 08, 2019 8:11 pm

Re: Recall

Post by JRC1 » Mon Jun 24, 2024 11:46 am

Ridiculous. It's odd (and annoying) that so many are having issues. Just proves that each dealer is unique. Mine had it all done in a morning.
I've read others having all kinds of issues with the dealer scratching the dash and trim when fitting the part, delays with getting in the part but still booking the appointment in, etc. Bloody farce really.

I can see why people hate taking their RS4's to Audi. They aren't interested nor have the technical ability to even work on these cars anymore sadly. 99% of the cars they get in are just your typical non-performance Audi's so when a B7 turns up it's like a different world to them.

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Bristol RS
1st Gear
Posts: 54
Joined: Mon Jun 10, 2019 9:24 pm

Re: Recall

Post by Bristol RS » Thu Jul 11, 2024 11:59 am

Crap that so many owners are having these issues

I booked mine in with Bath Audi and had it done a couple of weeks ago. Dropped car off about 10.00 and it was done with new parts fitted about 3 hours later. All was good with car no issues. They didn’t do a health check but it was cleaned inside and out, no complaints.

Sounds like I was one of the lucky ones!
55 Plate RS4 B7 in Phantom Black

highrise
1st Gear
Posts: 77
Joined: Mon Sep 13, 2021 11:00 am

Re: Recall

Post by highrise » Fri Jul 12, 2024 10:23 am

Quick question. Did the recall get marked off in your service book?

JRC1
1st Gear
Posts: 63
Joined: Fri Mar 08, 2019 8:11 pm

Re: Recall

Post by JRC1 » Fri Jul 12, 2024 4:52 pm

highrise wrote:
Fri Jul 12, 2024 10:23 am
Quick question. Did the recall get marked off in your service book?
Not the service book per se but they sent me an invoice outlining the work undertaken and the cost of the replacement unit (£600).

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