Car journalists recommendations
Posted: Thu Aug 07, 2008 3:12 pm
http://www.rs246.com/index.php?name=PNp ... 892#278892
Follow this link for further details
http://www.rs246.com/index.php?name=PNp ... 810#278810
SEE LINK FIRST
I have prepared a lengthy report much more thorough than the posting in the link above.
My report basically shows what a sham the Audi franchise system is in conjunction with Sytner and AUDI UK not only when it comes to complaints, but also in dealing with the problems with cars they sell to the public. It seems this is another case where AUDI have no power whatsoever over the behaviour of their dealerships and the treatment thereof of the customers buying their cars. This is an example where the actual business owner of an AUDI dealership should address the problem(s) at the outset and settle fairly but instead they are prepared to take the customer all the way to court, only to lose as they hope the customers will give up during this expensive, stressful and time-consuming procedure. I personally was not prepared to be one of these customers and after two years was proved correct and will be getting the car back following a £20,000 bill and legal fees to be paid by Sytner.
I have given AUDI West London’s owner (Mr. Ray Campbell) and even Sytner’s MD (Mr. Gerard Nieuwenhuys) plenty of opportunity in the last two weeks to apologise for their management of the case but have had no reply. I have now decided to try and make my case as public as possible.
I am looking to email some car journalist “Honest Johnâ€
Follow this link for further details
http://www.rs246.com/index.php?name=PNp ... 810#278810
SEE LINK FIRST
I have prepared a lengthy report much more thorough than the posting in the link above.
My report basically shows what a sham the Audi franchise system is in conjunction with Sytner and AUDI UK not only when it comes to complaints, but also in dealing with the problems with cars they sell to the public. It seems this is another case where AUDI have no power whatsoever over the behaviour of their dealerships and the treatment thereof of the customers buying their cars. This is an example where the actual business owner of an AUDI dealership should address the problem(s) at the outset and settle fairly but instead they are prepared to take the customer all the way to court, only to lose as they hope the customers will give up during this expensive, stressful and time-consuming procedure. I personally was not prepared to be one of these customers and after two years was proved correct and will be getting the car back following a £20,000 bill and legal fees to be paid by Sytner.
I have given AUDI West London’s owner (Mr. Ray Campbell) and even Sytner’s MD (Mr. Gerard Nieuwenhuys) plenty of opportunity in the last two weeks to apologise for their management of the case but have had no reply. I have now decided to try and make my case as public as possible.
I am looking to email some car journalist “Honest Johnâ€