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IMO, Audi's customer service has gone down the pan and the hourly rate is a Fxxxxxx joke.

I've been charged 159.12 inc. Vat/ hour.... WTF..

How much have you guys been charged and @ which dealership?.

Listers Audi Stratford upon Avon charged me £90+vodka recently.

£120 + vat (£144 Inc) at Crewe Audi if I remember correctly.
Can't say I'll be going back there, or to any dealer for that matter, any time soon..

Sent from my Nexus 7 using Tapatalk

Seems I've been mugged off.

Labour costs more at London dealers. And they charge less for cars over 5 years old I think.

MikeFish wrote: ↑

Sat Aug 26, 2017 10:03 pm

Labour costs more at London dealers. And they charge less for cars over 5 years old I think.

Mine is over 5 yrs old

MikeFish wrote: ↑

Sat Aug 26, 2017 10:03 pm

....they charge less for cars over 5 years old I think.

This - but you have to ask politely. I think the best I ever got was 80 + vat? But that was a few years ago, I sold my S4 three years ago this weekend (cry) and our family A3 came with two free services buying a six month old through used approved, so no service bills for a while

The hourly rate always used to be higher for technicians 'trained' to work on RS models - £120 per hour against the £90 hourly rate for non RS models.

Their hourly rate is dry anal + VAT.
Fact.

Don't forget you are paying for the three girls that make you coffee from a machine you could use yourself

Certainly not paying for good service