On top of that trying to find a way round to reset it I disconnected the battery which took out my keys (and yes I have tried all the current ways to reprogram the keys). The strange thing is I did manage to reprogram one of the keys but inadvertently used the spare which seems to have knocked them both out and wont let me reprogram them the passive way.
So if anyone has a working Vagcom in the SE or London area please let me know as I need to sort this out, I feel like I have gone back to the dark ages using the key to unlock my car.