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Morning All...

Having returned from a 3k mile drive across Europe yesterday, I approached the Calais Eurotunnel terminal, fortunately at around 10 mph, and the engine management light and EPC light appeared on the dashboard and the car went into limp mode. Embarrassingly, the car was jumping all over the place but I struggled to get it onto the train and when I came out the other end in Folkestone I called Audi Assist which was about 5.30pm.

Around 7pm an AA man appeared in a yellow van and diagnostics confirmed the fault was coil pack failure which he could do nothing about. Thankfully the car is still under warranty, but I then had to wait until 10pm for a flatbed recovery truck to take me to a service station only half way home, and then another recovery truck arrived around 12.30am to take me the rest of the way. Considering I live only 1.5 hours from Folkestone, a 7 hour delay, after a 10 hour drive earlier that day, was quite unpleasant.

Has anyone else experienced this fault in the C7? The car is just over 2 years old, done around 18k and is unmodified. Should this be happening or am I just unlucky ?

On the plus side... the car drove extremely well through Germany at 160 mph : )

Thanks in advance

not a C7 but my brother had his coil packs fail on his brand new C63 back in 2012 he'd only had the car 2 months!

Not experienced that failure but can certainly sympathise with the utterly useless aa and audi assist experience as have spent many a half day waiting to be collected by a truck

Scotty C wrote: ↑

Mon Apr 10, 2017 12:06 pm

... I then had to wait until 10pm for a flatbed recovery truck to take me to a service station only half way home, and then another recovery truck arrived around 12.30am to take me the rest of the way. Considering I live only 1.5 hours from Folkestone....

The joys of AA relay. I broke down in Cornwall once whilst living in Leatherhead. It took four trucks to get me home. Left Cornwall at about 4.00pm and got home at around 3.00am.

Do they not carry coil packs now or he just didn't happen to have the right one?

GrahamS4 wrote: ↑

Mon Apr 10, 2017 1:23 pm

Do they not carry coil packs now or he just didn't happen to have the right one?

The chap who turned up was a really nice guy and explained that Audi Assist technicians do not work over the weekend and they are the only ones who carry stock.

wildbore wrote: ↑

Mon Apr 10, 2017 12:49 pm

Scotty C wrote: ↑

Mon Apr 10, 2017 12:06 pm

... I then had to wait until 10pm for a flatbed recovery truck to take me to a service station only half way home, and then another recovery truck arrived around 12.30am to take me the rest of the way. Considering I live only 1.5 hours from Folkestone....

The joys of AA relay. I broke down in Cornwall once whilst living in Leatherhead. It took four trucks to get me home. Left Cornwall at about 4.00pm and got home at around 3.00am.

That's vicious and makes mine look quick...

Just had a call from the dealer to explain that the car needs further investigation and requires a complete engine strip down due to total combustion failure... and that could take up to two weeks !

Any thoughts would be much appreciated.

Thanks

Main dealer / stealer? Tell them to stop and get it flatbedded to a specialist.. MRC or Unit 20 are 2 well known ones

Scotty C wrote: ↑

Tue Apr 11, 2017 11:54 am

Just had a call from the dealer to explain that the car needs further investigation and requires a complete engine strip down due to total combustion failure... and that could take up to two weeks !

Any thoughts would be much appreciated.

Thanks

Sounds like Audi BS to me

Stick and new pack on, cancel fault code, jobs a good un

RS6chris! wrote: ↑

Tue Apr 11, 2017 6:12 pm

Sounds like Audi BS to me

Stick and new pack on, cancel fault code, jobs a good un

Why would you do that when the car is still under warranty?

I meant that's all Audi need to do.... had load of cool packs fail over years....never done any damage yet

I thought the coil pack issue of yesteryear had been fixed now. I haven't heard of any go on a C7 before so woudln't be surprised if it was something else. Spark plugs are an issue with modified cars although yours is standard.
Also worth noting Audi have been working on a misfire issue for a while allegedly. Do you know which cylinder it was? I think the issue was primarily with cylinder 5. When I checked mine with VCDS there was a much higher number on one cylinder than all the others (I had no errors or noticable faults, I only checked as someone else on here was having issues and asked people to check theirs).

And I wouldn't expect an AA man to carry a spare coil pack, but Audi Assistance probably carry one.

MikeFish wrote: ↑

Tue Apr 11, 2017 7:51 pm

I thought the coil pack issue of yesteryear had been fixed now. I haven't heard of any go on a C7 before so woudln't be surprised if it was something else. Spark plugs are an issue with modified cars although yours is standard.
Also worth noting Audi have been working on a misfire issue for a while allegedly. Do you know which cylinder it was? I think the issue was primarily with cylinder 5. When I checked mine with VCDS there was a much higher number on one cylinder than all the others (I had no errors or noticable faults, I only checked as someone else on here was having issues and asked people to check theirs).

And I wouldn't expect an AA man to carry a spare coil pack, but Audi Assistance probably carry one.

The diagnostic report carried out by the AA man mentioned cylinders 5,6,7 and 8 and complete combustion failure although Audi said today there appeared to be no compression on 1 cylinder (I took that as 1 cylinder as opposed to cylinder 1). However the engine strip down is apparently necessary to establish more detail. I don't understand the mechanical side too much so can't dispute anything they tell me. Hopefully the next few days may reveal more and i will of course update.

In the meantime I am still awaiting a replacement vehicle !

First replacement vehicle I got was a jag f type, after a little discussion this was amended to an rs5 with bald tyres then after another discussion they replaced the bald tyres with part worns, when the rs5 needed a service they put me in a dogged rs4. It's luck of the draw, the way to get a decent car is through the replacement vehicle service from audi and insist on rs6 this way you get offered things like Maserati ghibli or sl63 and the like.... luck of the draw