Page 1 of 1
Resync Key
Posted: Sat Jul 30, 2016 8:58 am
by smanek
Morning
i picked up my A7 yesterday and the seller decided to change the remote batteries, now i am getting a error message when trying to start the car
key not recognised Hold key on back of marked area
is there anyway to resync myself or does it need to go to audi?
thanks in advance

Re: Resync Key
Posted: Sat Jul 30, 2016 9:00 am
by JAMES
Sounds like the battery is still flat to me or there is an issue with the key. Do you have a second key to try?
Re: Resync Key
Posted: Sat Jul 30, 2016 9:07 am
by smanek
Yes i have both keys, both do exactly the same
Re: Resync Key
Posted: Sat Jul 30, 2016 9:09 am
by JAMES
Strange that normally happens when I have the key outside of the car so it cannot pick it up
Re: Resync Key
Posted: Sat Jul 30, 2016 9:52 am
by Bit_evl
Re: Resync Key
Posted: Sat Jul 30, 2016 10:14 am
by andywaddy
smanek wrote:Morning
i picked up my A7 yesterday and the seller decided to change the remote batteries, now i am getting a error message when trying to start the car
key not recognised Hold key on back of marked area
is there anyway to resync myself or does it need to go to audi?
thanks in advance

Might be a stupid question but have you actually tried holding the keys against the marked area?
Re: Resync Key
Posted: Sat Jul 30, 2016 10:41 am
by MikeFish
As above, when I tried to turn on the ignition from the passenger seat once I got this message. It moved the key closer and it wouldn't start even in drivers seat until I held the key up to the sensor.
Re: Resync Key
Posted: Sat Jul 30, 2016 2:20 pm
by smanek
The car will start once i hold the key next to the marked area, it also opens and locks the doors fine.
I've read online that you need to re sync the keys within 30secs of changing the batteries but obviously the dealer did not do this when they changed the batteries
regards to the video above that is for the older style keys and as New A6 and A7 are keyless this will not work
Re: Resync Key
Posted: Sat Jul 30, 2016 2:50 pm
by RS6chris!
smanek wrote:The car will start once i hold the key next to the marked area, it also opens and locks the doors fine.
I've read online that you need to re sync the keys within 30secs of changing the batteries but obviously the dealer did not do this when they changed the batteries
regards to the video above that is for the older style keys and as New A6 and A7 are keyless this will not work
Changed my battery just cos I had a new spare.
Didn't do the 30 secs thing? Worked fine.