BUYERS BEWARE OY11 HVM. GEARBOX/DIFF PROBLEM

2.5 I5 20v TFSI - 335 bhp
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klauster
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Re: 11000 miles and new diff needed!!

Post by klauster » Thu Mar 27, 2014 10:04 pm

RS3 8P 2013 Phantom Black with Ally Pack and Black Optics Grille | LED Interior and number plate lights - GONE :(
RS4 B7 2006 Phantom Black with Titan alloys and mirrors - GONE :(

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uncapeez
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Re: 11000 miles and new diff needed!!

Post by uncapeez » Thu Mar 27, 2014 10:04 pm

uncapeez wrote:
klauster wrote:
doodlebug wrote:...but equally they can't order you a like for like replacement. If the right car isn't in the network, then what can they do? If you've found a car, why not take the cash and go buy it?
I suspect because its too expensive? More than the refund being offered?
Nope less than £400 retail difference... In dealership exchange or purchase wouldn't have been a problem
And as mentioned the car is now sold....it was on the sites for two weeks....
1982 1.9 coupe GT5c Blue/blue
1986 2.0 coupe tornado Red
100CD Avant 1986
S2 Avant 1993
Misano Red Rs6 Avant, Cat back Miltek system, Revo Re-map, Bilstein Coilovers,
Misano Red Rs3, miltek system.

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uncapeez
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Re: 11000 miles and new diff needed!!

Post by uncapeez » Thu Mar 27, 2014 10:08 pm

klauster wrote:Couple on pistonheads, not far off mileage and colour...

http://www.pistonheads.com/classifieds/ ... ic/1925632

http://www.pistonheads.com/classifieds/ ... iment=true
Had noticed these but neither are in the Audi dealership and therefore the Audi warranty (for what they decide it's worth) on the older ones warranty is near out and the other is audi retail plus but without the Audi backing
1982 1.9 coupe GT5c Blue/blue
1986 2.0 coupe tornado Red
100CD Avant 1986
S2 Avant 1993
Misano Red Rs6 Avant, Cat back Miltek system, Revo Re-map, Bilstein Coilovers,
Misano Red Rs3, miltek system.

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klauster
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Re: 11000 miles and new diff needed!!

Post by klauster » Thu Mar 27, 2014 10:09 pm

you have 3 years warranty no matter where you buy it from?
RS3 8P 2013 Phantom Black with Ally Pack and Black Optics Grille | LED Interior and number plate lights - GONE :(
RS4 B7 2006 Phantom Black with Titan alloys and mirrors - GONE :(

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uncapeez
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Re: 11000 miles and new diff needed!!

Post by uncapeez » Thu Mar 27, 2014 10:16 pm

klauster wrote:you have 3 years warranty no matter where you buy it from?
Correct, if standard of course....the older one of the two you listed is nigh on out as an 11/11. The other still has some warranty to run but I doubt up to what Audi would like to think of their standards hence has ended on the aftermarket .
1982 1.9 coupe GT5c Blue/blue
1986 2.0 coupe tornado Red
100CD Avant 1986
S2 Avant 1993
Misano Red Rs6 Avant, Cat back Miltek system, Revo Re-map, Bilstein Coilovers,
Misano Red Rs3, miltek system.

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uncapeez
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Re: 11000 miles and new diff needed!!

Post by uncapeez » Thu Mar 27, 2014 10:19 pm

The one I bought, at the time a smidge over 10k last oct/November, (last I saw it was a smidge over 11k) all original immaculate paint, seats never looked sat in.........not to mention the Audi 145 point check to Strict Audi standards......... (Smell that sarcasm) :audibash:
1982 1.9 coupe GT5c Blue/blue
1986 2.0 coupe tornado Red
100CD Avant 1986
S2 Avant 1993
Misano Red Rs6 Avant, Cat back Miltek system, Revo Re-map, Bilstein Coilovers,
Misano Red Rs3, miltek system.

adsgreen
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Re: 11000 miles and new diff needed!!

Post by adsgreen » Fri Mar 28, 2014 8:27 am

uncapeez wrote:
klauster wrote:
doodlebug wrote:...but equally they can't order you a like for like replacement. If the right car isn't in the network, then what can they do? If you've found a car, why not take the cash and go buy it?
I suspect because its too expensive? More than the refund being offered?
Nope less than £400 retail difference... In dealership exchange or purchase wouldn't have been a problem
In addition to the losses already incurred from trying to fix the car.

Personally I don't see the problem. Consider any other retail environment - you buy a phone, it doesn't work, they try to fix it, can't, give you a full refund and then you ask 'a shop down the road has one I like for slightly more. Go buy it for me'.
You'd get two words with three f's back. Granted it would have been nice but if you'd have taken the money an gone to the other cars dealer you may have secured it.

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uncapeez
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Re: 11000 miles and new diff needed!!

Post by uncapeez » Fri Mar 28, 2014 10:06 am

Well if nothing else, the replies have shown a pretty even split about customer service , expectations for Audi and their dealers, and the views on rights and wrongs. There is definitely and arrogance and ignorance from the business manager at Slough Audi, and yet there were a few there that couldn't do enough to try and help, (a girl on service reception). (The top tech). Again, there is a division. Maybe they have it on record from years ago when they tried to f"@k me over by charging for work not carried out and they got caught. I know they won't give a toss but Slough Audi won't get anymore business from me. :bigwave:
1982 1.9 coupe GT5c Blue/blue
1986 2.0 coupe tornado Red
100CD Avant 1986
S2 Avant 1993
Misano Red Rs6 Avant, Cat back Miltek system, Revo Re-map, Bilstein Coilovers,
Misano Red Rs3, miltek system.

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Dave_Hedgehog
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Re: 11000 miles and new diff needed!!

Post by Dave_Hedgehog » Sat Mar 29, 2014 7:46 am

uncapeez wrote:Well if nothing else, the replies have shown a pretty even split about customer service , expectations for Audi and their dealers, and the views on rights and wrongs. There is definitely and arrogance and ignorance from the business manager at Slough Audi, and yet there were a few there that couldn't do enough to try and help, (a girl on service reception). (The top tech). Again, there is a division. Maybe they have it on record from years ago when they tried to f"@k me over by charging for work not carried out and they got caught. I know they won't give a toss but Slough Audi won't get anymore business from me. :bigwave:

having a good dealer who will fight your corner makes a huge difference, there are some really shonky ones out there and some bloody brilliant ones like walton audi
The Hedgehog, creator of RS4.org, back in of the RS fold yet again, third time lucky :)

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Dave_Hedgehog
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Re: 11000 miles and new diff needed!!

Post by Dave_Hedgehog » Sat Mar 29, 2014 7:48 am

lofty wrote:I'd take the refund, buy a shitter for a couple of grand (privately so you wont loose anything on it), and wait for another car to come along.The dealer wont do anything to help you if its going to cost them more than a straight forward refund, its obvious their number one priority is profit, not customer satisfaction, or they would have helped you out by now.
there going to demo the EVO R golf in a couple of months, apparently 370bhp and a carbon wide body
The Hedgehog, creator of RS4.org, back in of the RS fold yet again, third time lucky :)

adsgreen
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Re: 11000 miles and new diff needed!!

Post by adsgreen » Sat Mar 29, 2014 11:13 am

As long as the warranty hasn't expired should be easy to extend

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uncapeez
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Re: BUYERS BEWARE OY11 HVM GEARBOX/DIFF PROBLEM

Post by uncapeez » Mon Apr 07, 2014 9:08 pm

So ....I was right. Slough Audi have put the car up for sale on their Sytner Auction site. Bigged the car up re chipping and exhaust and turbo??? Mentioned there will be no warranty on the car but not mentioned what Audi know as the problem. Also in the time they had the car in their possession they have chipped a wheel, scratched/gouged the bumper and scratched the drivers seat. They even mentioned I didn't want to give the car back but it was me who felt it best!!! Lying cheats. :rant:
1982 1.9 coupe GT5c Blue/blue
1986 2.0 coupe tornado Red
100CD Avant 1986
S2 Avant 1993
Misano Red Rs6 Avant, Cat back Miltek system, Revo Re-map, Bilstein Coilovers,
Misano Red Rs3, miltek system.

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klauster
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Location: Yorkshire

Re: BUYERS BEWARE OY11 HVM GERABOX/DIFF PROBLEM

Post by klauster » Tue Apr 08, 2014 9:40 am

so have you found anything to replace it with?
RS3 8P 2013 Phantom Black with Ally Pack and Black Optics Grille | LED Interior and number plate lights - GONE :(
RS4 B7 2006 Phantom Black with Titan alloys and mirrors - GONE :(

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uncapeez
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Re: BUYERS BEWARE OY11 HVM GEARBOX/DIFF PROBLEM

Post by uncapeez » Tue Apr 08, 2014 12:45 pm

There's one in Bolton looks doable but has had paint and don't want to spend a day round trip to find it's no good. Liking the idea of waiting till the Vw golf Evo r comes out now...
1982 1.9 coupe GT5c Blue/blue
1986 2.0 coupe tornado Red
100CD Avant 1986
S2 Avant 1993
Misano Red Rs6 Avant, Cat back Miltek system, Revo Re-map, Bilstein Coilovers,
Misano Red Rs3, miltek system.

User avatar
uncapeez
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Joined: Fri Aug 03, 2007 9:40 pm

Re: 11000 miles and new diff needed!!

Post by uncapeez » Tue Apr 08, 2014 12:47 pm

Dave_Hedgehog wrote:
lofty wrote:I'd take the refund, buy a shitter for a couple of grand (privately so you wont loose anything on it), and wait for another car to come along.The dealer wont do anything to help you if its going to cost them more than a straight forward refund, its obvious their number one priority is profit, not customer satisfaction, or they would have helped you out by now.
there going to demo the EVO R golf in a couple of months, apparently 370bhp and a carbon wide body
:thumbs:
1982 1.9 coupe GT5c Blue/blue
1986 2.0 coupe tornado Red
100CD Avant 1986
S2 Avant 1993
Misano Red Rs6 Avant, Cat back Miltek system, Revo Re-map, Bilstein Coilovers,
Misano Red Rs3, miltek system.

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