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Oil Level greyed out in MMI
Posted: Sat Aug 11, 2018 11:57 pm
by ArtofGrunt
Wanted to check the level of the oil in the car and followed the procedure in the handbook but the problem is the option never becomes available in the MMI CAR menu
Up to temp, checked after a 30 odd mile motorway jaunt and sat for a couple of mins
Went through the MMI and the option for Oil Level is greyed out
Took the car to Hamilton Audi and they could not get it to come up either, they scanned the car and nothing came back and as it is an early car they do not have a dipstick to fit that model (4F)
Any advise or is it a known fault.
Thanks in advance
Re: Oil Level greyed out in MMI
Posted: Sun Aug 12, 2018 11:19 pm
by Stiggles
ArtofGrunt wrote: ↑Sat Aug 11, 2018 11:57 pm
Wanted to check the level of the oil in the car and followed the procedure in the handbook but the problem is the option never becomes available in the MMI CAR menu
Up to temp, checked after a 30 odd mile motorway jaunt and sat for a couple of mins
Went through the MMI and the option for Oil Level is greyed out
Took the car to Hamilton Audi and they could not get it to come up either, they scanned the car and nothing came back and as it is an early car they do not have a dipstick to fit that model (4F)
Any advise or is it a known fault.
Thanks in advance
Could this be meant for the 4G forum? Or was there V10 6's sold without dipsticks? As mine has the old fashioned pull and check dipstick. Is your car a V8 by chance?
Re: Oil Level greyed out in MMI
Posted: Mon Aug 13, 2018 6:34 pm
by ArtofGrunt
It is 100% a V10
The service tech brought the workshop reference out to show me that there was a dipstick option for the 2009 and 2010 version but nothing for the 2008 version
Re: Oil Level greyed out in MMI
Posted: Mon Aug 13, 2018 8:47 pm
by Outlaw
ArtofGrunt wrote: ↑Mon Aug 13, 2018 6:34 pm
It is 100% a V10
The service tech brought the workshop reference out to show me that there was a dipstick option for the 2009 and 2010 version but nothing for the 2008 version
Currently have a 08 Plate RS6 in my possession and can confirm that it does have a dipstick...
Re: Oil Level greyed out in MMI
Posted: Mon Aug 13, 2018 9:15 pm
by ArtofGrunt
So there is a dipstick built into the cap. He took the car into the workshop and came back 10 mins later saying that there was no way of checking the oil level as the MMI option was greyed out and according to his workshop info for the car there was no dipstick he could use to check the level manually. He did admit that they do not get many of these cars through the workshop but I would still expect they would be able to get the right info for the car variant.
Will check tomorrow when daylight returns
Re: Oil Level greyed out in MMI
Posted: Mon Aug 13, 2018 9:17 pm
by Stiggles
Was just about to ask if your car has an oil fill cap as I realised it's an unconventional dip stick, surprised Audi did not know this though, but then again their level of expertise is questionable on anything outside mass produced variants, and even then I wouldn't be too confident in them.
Glad you got it figured out though!
Re: Oil Level greyed out in MMI
Posted: Wed Aug 15, 2018 5:41 am
by CHEQUERED
mines 2010 and it is still dipstick.
Re: Oil Level greyed out in MMI
Posted: Wed Aug 15, 2018 11:12 am
by don0301
Dipstick....
Re: Oil Level greyed out in MMI
Posted: Wed Aug 15, 2018 1:00 pm
by IanH755
I think the issue is that, as the car doesn't have a conventional dipstick into the block like 99% of cars, that can confuse mechanics who aren't aware that the car has a dry sump and therefore a remote oil tank with its own dip stick.
Re: Oil Level greyed out in MMI
Posted: Wed Aug 15, 2018 1:30 pm
by ArtofGrunt
Yup, the car has a dipstick built into the cap. A bit shocked by the dealer sending me away saying there was no way of checking the oil. Going to head back out to see what they say to this blatantly obvious method of checking. He was away looking for a 3rd party way of checking the oil level with a workshop dipstick they have for other cars but nothing was listed for my early version.
Still nowhere closer to finding why out why the MMI option to check the oil level is staying greyed out and unavailable
Thanks all
Re: Oil Level greyed out in MMI
Posted: Wed Aug 15, 2018 8:17 pm
by twr_jaguar
I've got a 2008 - Can confirm dipstick part of Oil filler cap on the dry sump reservoir
Re: Oil Level greyed out in MMI
Posted: Wed Aug 15, 2018 8:24 pm
by ATinOf
I think we all need to know which dealer you are using so we can all avoid them
edit... doh, just noticed you told us this in post 1 !!!
Re: Oil Level greyed out in MMI
Posted: Wed Aug 15, 2018 8:32 pm
by ATinOf
Check this video to change how the oil level works; refer to 0:40s in, the option can be set to various numbers which dictates when the function is available, ignition on/off, engine on/off, stationery, moving etc. 5 is the recommended setting. Try changing the setting and let us know how you get on
https://www.youtube.com/watch?v=yhfKl-1lDMI
If you dont get access to the hidden menu I think you can enable the hidden menu wth
VCDS
Re: Oil Level greyed out in MMI
Posted: Thu Sep 20, 2018 2:09 pm
by Toady1
This
YouTube link is for the 3G MMI, has anyone managed to get this to work for the 2G version?
Re: Oil Level greyed out in MMI
Posted: Thu Sep 20, 2018 6:50 pm
by ATinOf
Yes, same process
I do wonder if some people have ever heard of a search engine on the internet
