where to purchase??

Post by **buzzard** » Tue Aug 08, 2006 3:21 pm

last time i used vag-com for my purchase and as seen in a previous post, had it nicked . now getting ready to replace it .
one or two have had supply probs .
who are we using to supply cable and licence and do i need licence if i have already purchased once??

Post by **SimonS4MTM** » Tue Aug 08, 2006 3:57 pm

Direct,

http://www.ross-tech.com/

Post by **buzzard** » Tue Aug 08, 2006 5:30 pm

thanks simon.
i have receipt of payment from vag-com.co.uk last time but have there been developments here?
is this not supported by rosstech

Post by **Paulm** » Tue Aug 08, 2006 9:59 pm

I think you will find vag-com.co.uk have gone bust.

Go to ross-tech direct, very good fast service, even if you do get humped buy customs charges from the courier

Post by **ZeroK66** » Tue Aug 08, 2006 11:30 pm

www.vag-com.co.uk took £260 of mine and I have nothing to show for it. The rotten dirty mother (*&%*&^%$(&)*^%$!(&^%"£)(*^&)*%^£"!$%.

JBR performance who are supposed to supply the product did try help for a while but I think got sick of my nagging and now are also ignoring my requests for help.

I would say dont buy from vag-com.co.uk - but they dont exist anymore, so goes without saying.

PS: Vagcom.co.uk is separate and were very helpful when I called them.

Post by **maxxximus** » Wed Aug 09, 2006 8:27 am

Best buy it at source - only takes a few days from US and even with duty will be cheaper than a Uk supplier.

Your unlikely to get one off Ebay either - dont think iv ever seen a genuine one on there.

Post by **DavidT** » Wed Aug 09, 2006 11:46 am

ZeroK66 wrote:www.vag-com.co.uk took £260 of mine and I have nothing to show for it. The rotten dirty mother (*&%*&^%$(&)*^%$!(&^%"£)(*^&)*%^£"!$%.

JBR performance who are supposed to supply the product did try help for a while but I think got sick of my nagging and now are also ignoring my requests for help.

I would say dont buy from vag-com.co.uk - but they dont exist anymore, so goes without saying.

PS: Vagcom.co.uk is separate and were very helpful when I called them.

OT but have you emailed Uwe Ross about www.vag-com.co.uk ?

Post by **ZeroK66** » Wed Aug 09, 2006 12:53 pm

Good point David. I have e-mailed all the addresses on ross-tech's website cc'ing everyone I can possibly wtih all the e-mail correspondence below. We shall see what Ross-tech come back wtih. Lets hope they treat their customers well!

Post by **ZeroK66** » Wed Aug 09, 2006 5:14 pm

Nice - Ross-tech have replied to say they were going to look into it for me!

Post by **buzzard** » Thu Aug 17, 2006 1:51 pm

ordered new key usb cable and licenece from ross-tech
last one was key com and worked well but just had to purchase laptop as well and
as also posted on here - new laptop comes without com port so hadt o go usb

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