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Anyone Bought VAG com from here?
Posted: Mon Apr 10, 2006 4:53 pm
by Paulm
I ordered VAG-COM from VAG-COM.co.uk a month ago and still nothing. If you call you get a answer phone and email no reply.
They did reply 2 weeks ago to say they were waiting on an order.
Anyone get their vag-com form here or have I just wasted 166 notes
Posted: Tue Apr 11, 2006 2:48 am
by Paulm
no matter cancelled my order and ordered from Ross-Tech
Posted: Tue Apr 11, 2006 10:34 am
by DaveP
Got mine from ross-tech within 3 days...
Posted: Tue Apr 11, 2006 12:17 pm
by harry
So you had to pay twice Paul?
Posted: Tue Apr 11, 2006 2:56 pm
by peterb
Paulm wrote:... ordered from Ross-Tech
I reckon that's the best bet. However, if you do want to order from the UK, I would recommend
this company.
Posted: Tue Apr 11, 2006 4:08 pm
by ZeroK66
Oh dear - I ordered with Vag-com.co.uk last week... not heard anything. Will give them a call now :-/
Posted: Tue Apr 11, 2006 7:06 pm
by Paulm
I always try and buy as local as I can, just because it seems the right thing to do for local business etc.
I heard good things on here re this company that is why I tried them
Harry, They say they will give me a refund. finger crossed
cheers peter but put my order in last night and shipped today cant get much better than that
Zerok66, you will be lucky if they answer the phone I always get the answerphone. I did get an email from them yesterday saying 7 to 10 days delivery. The last email said 3 to 4 days delivery and that was last week so no idea when it would arrive
Posted: Thu Apr 13, 2006 2:48 pm
by Paulm
Awesome service.
Ordered my Vag-caom from Ross Tech @ 02:30 in the morning it was dispatched @ 05:30 and arrived today @ 11:00. 2.5 days from America cant get better than that
Posted: Wed Apr 19, 2006 4:58 pm
by ZeroK66
Glad to hear it...
My VAG-Com.co.uk saga continues... waiting on stock... as you were. You any closer to a refund?
Posted: Wed Apr 19, 2006 5:24 pm
by Paulm
NOP
They are still waiting on a responce from Vag-con.co.uk. That was the email I got today. 9 days now
. That must be nearly 6 weeks in total now
Posted: Wed Apr 19, 2006 8:30 pm
by MarkB
Paulm wrote:Awesome service.
Ordered my Vag-caom from Ross Tech @ 02:30 in the morning it was dispatched @ 05:30 and arrived today @ 11:00. 2.5 days from America cant get better than that
Hi Paul
Did you get the USB version? How much did it cost in total after import duty etc? (If you don't mind me asking
)
Did you ever get your money back from vag-com.co.uk??
Thanks
Posted: Wed Apr 19, 2006 10:40 pm
by Paulm
Hi Mark,
Yes USB Verson. I have not tried it yet as I only got home today. Will have a play tomorrow
£168 including post. Never had to pay duty etc, just lucky I think. It is only a jiffy bag so looks like it slipped through
I could not have asked for a better service from Ross Tech
No refund yet
still trying though
Posted: Thu Apr 20, 2006 9:17 am
by peterb
My bill for the duty arrived about three weeks after the goods!
Posted: Thu Apr 20, 2006 9:32 am
by maxxximus
peterb wrote:My bill for the duty arrived about three weeks after the goods!
Not bought a vag com from US but bought other electrical goods. Seems to be if its delivered by royal mail/parcel force then they bill you for duty immediately and have to pay on doorstep. Other couriers work differently - usually send you a bill for duty several weeks later.
Can be a bit of a shocker
Posted: Fri Apr 21, 2006 11:07 am
by peterb
maxxximus wrote:Seems to be if its delivered by royal mail/parcel force then they bill you for duty immediately and have to pay on doorstep.
Indeed - when my PhatBox was delivered USPS/Royal Mail, I was presented with a bill for more than £100 at doorstep delivery.
Other couriers work differently - usually send you a bill for duty several weeks later.
Yep, my VAG COM came by courier (TNT IIRC).