Warning ! - Oil Cooler & Pipes
Posted: Sat Nov 20, 2010 6:53 pm
This week oil pressure light came on briefly during a short trip during the day.
Inspection of pool of fluid where I park at work proved to be oil!
Checked oil level - v.low phoned green flag and had car flat bedded to my local dealer (Tyneside Audi -Silverlink).
Diagnosis of problem - oil pipe split hence oil dumped and also union with oil cooler corroded.
New oil cooler and pipes circa £1200!!!!!
My car is 2 months out of warranty and having read threads on here about corrosion issues thought that this should be taken up by the dealer with Audi.
To be clear the service campaign 17D7 - is only to put some clips around the hoses to stop them possibly rubbing and this had been carried out in Feb'10 It is nothing to do with possible corrosion issues!!!!!
Audi's response was to offer no assistance or goodwill gesture - very disappointed as I would not expect to have any corrosion issues after only just over 3 years and 27k miles.
I am now going to follow this up with Audi Customer Services as this is not what I expected having spent £50k on their car!
However credit where it is due I have spoken to Steve, the Service Manager, extensively about the issue and like me he feels disappointed with Audi's response and generously offered a 50% dealership goodwill gesture towards the costs and is actively going to pursue the issue with Audi (to try and obtain all costs).
I will keep you updated as this progresses.
My real point was that this could have been disastrous and clearly seems to be an issue that may be on many cars.
My advice get this checked ASAP and don't expect that the service campaign covers it.
I hope this may be of use to other owners and I would like to say that I was very happy with the service from Audi Tyneside and I would happily recommend them based on this experience.
Inspection of pool of fluid where I park at work proved to be oil!
Checked oil level - v.low phoned green flag and had car flat bedded to my local dealer (Tyneside Audi -Silverlink).
Diagnosis of problem - oil pipe split hence oil dumped and also union with oil cooler corroded.
New oil cooler and pipes circa £1200!!!!!
My car is 2 months out of warranty and having read threads on here about corrosion issues thought that this should be taken up by the dealer with Audi.
To be clear the service campaign 17D7 - is only to put some clips around the hoses to stop them possibly rubbing and this had been carried out in Feb'10 It is nothing to do with possible corrosion issues!!!!!
Audi's response was to offer no assistance or goodwill gesture - very disappointed as I would not expect to have any corrosion issues after only just over 3 years and 27k miles.
I am now going to follow this up with Audi Customer Services as this is not what I expected having spent £50k on their car!
However credit where it is due I have spoken to Steve, the Service Manager, extensively about the issue and like me he feels disappointed with Audi's response and generously offered a 50% dealership goodwill gesture towards the costs and is actively going to pursue the issue with Audi (to try and obtain all costs).
I will keep you updated as this progresses.
My real point was that this could have been disastrous and clearly seems to be an issue that may be on many cars.
My advice get this checked ASAP and don't expect that the service campaign covers it.
I hope this may be of use to other owners and I would like to say that I was very happy with the service from Audi Tyneside and I would happily recommend them based on this experience.