Thank you for your enquiry regarding the carbon build up in the Audi RS4. Please accept my apologies for the delay in getting back to you. No discourtesy was intended. As you will be aware your concerns were passed onto our Head of Customer Services, Richard Starkey.
Richard has now had the opportunity to discuss your concerns with Audi AG on a recent visit.
Unfortunately, Audi Germany does not recognise carbon build up as an issue, as they do not see any potential performance or mechanical problems arising from this. They have advised carbon is a bi-product of burning fossil fuel which is a natural occurrence on all petrol engines. Therefore Audi AG has ruled out any fixed support towards the cleaning of the RS4 Engines to remove any carbon build up.
They have further advised that it is for Audi UK to investigate this on a case by case basis and therefore any support is assessed individually.
I appreciate that this may not have been the response that you were hoping for, but trust I have clarified our position.
So that's that! Or is it??? It's obviously being dealt with on an individual basis which ties in with the stories of certain owners having clean-ups FOC and others with some form of contribution from Audi UK. Guess it depends on individual circumstances.
However anyone in their right mind can state that this scale of build up would not cause a problem is beyond me!

Obviously the first point of call is your dealer who should then take it to Audi UK for their response. All I can say is 'Good Luck'!