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How do we get Audi to cover the B7 seat Bolsters?

Posted: Fri Jul 30, 2010 1:09 pm
by Stevieb03
All,

As Audi covered the DRC with an additional 5 years, how do we get the Seat Bolsters that won't hold the air the same? it seems like a common fault that can be costly to repair?

any suggestions?

Steve

Posted: Fri Jul 30, 2010 5:59 pm
by scottie1979
Well depending on how my, so far unsuccessful claim, goes through extended warranty, my dealer and i will be going to Audi for a good will gesture towards the repair.

Posted: Fri Jul 30, 2010 7:44 pm
by ginger
scottie1979 wrote:Well depending on how my, so far unsuccessful claim, goes through extended warranty, my dealer and i will be going to Audi for a good will gesture towards the repair.
scottie mine was done under extended warranty why cant they sort yours

Posted: Fri Jul 30, 2010 9:37 pm
by mark758
Both my front seats were covered under extended warranty, all pumps and valves replaced. Cost approximately £1700, but they were non-functioning and so should be replaced.
Audi were playing hard ball initially but my service manager did a great job to get them sorted! :thumbs:
Makes me wonder whether its a postcode lottery on the bolster issue dependent on how supportive your service manager is?

Posted: Fri Jul 30, 2010 11:04 pm
by scottie1979
ginger wrote: scottie mine was done under extended warranty why cant they sort yours
Have a look at my story here. Im stuck in the middle of an ongoing dealer / warranty co. battle

http://www.rs246.com/index.php?name=PNp ... 65dde2ec7c