opened up a complaint with audi today!!!

[geordie jay]

its tyneside audi on silverlink in newcastle deano..this is the pic of my bubbling

[macRS4]

I had the same issue on my car last year and the wing was replaced free of charge at Perth Audi.

[geordie jay]

so what you are saying is you paid absolutely nothing towards repair? was it in same place just above front sill where wings starts at the bottom?

[Deano_123]

Have you rang customer services yet?

[steview]

Keep me posted on this as I've found some at the bottom of my front wings where they meet the sill trim. I'll probably be using the same dealer as you so very interested in the outcome.
Cheers

[macRS4]

so what you are saying is you paid absolutely nothing towards repair? was it in same place just above front sill where wings starts at the bottom?

Yes and yes.

Good luck with your claim.

[geordie jay]

Have you rang customer services yet?

yes i rang customer services on monday.had a nice chat with a young lady and she said she would get back to me within 48hrs????its now thursday and.............................................nothing!! haha so we will see what happens

[R1RS4]

Have you rang customer services yet?

yes i rang customer services on monday.had a nice chat with a young lady and she said she would get back to me within 48hrs????its now thursday and.............................................nothing!! haha so we will see what happens

She's probably been reading this and watching how you're reacting before she reports back

[geordie jay]

A different women phoned me this morning basically nothing gunna change....said i wasnt happy and stated i was gunna take it further, then she said it all depends on the dealer if they pay it all or not..did you know fellas that audi cars have 12yrs corrosion but the initial paint has only 3yrs?? They have admited that there is a problem with paint so thats why they say they will pay 70%...hmmm wrong answer my dear lol..so she turned round and has said she will speak to tyneside audi today but wont tell me the outcome until i send her my v5 document so i can prove the ownership..so i hope DVLA will hurry up with them!!!will keep you all posted on outcome

[neilparf]

A different women phoned me this morning basically nothing gunna change....said i wasnt happy and stated i was gunna take it further, then she said it all depends on the dealer if they pay it all or not..did you know fellas that audi cars have 12yrs corrosion but the initial paint has only 3yrs?? They have admited that there is a problem with paint so thats why they say they will pay 70%...hmmm wrong answer my dear lol..so she turned round and has said she will speak to tyneside audi today but wont tell me the outcome until i send her my v5 document so i can prove the ownership..so i hope DVLA will hurry up with them!!!will keep you all posted on outcome

Jay - that sounds promising - keep the pressure up and don't back down. I think you may just get a favourable result - fingers crossed

[HYFR]

Going to

Not gunna

Going to.

[geordie jay]

hope so neil,if i do get a 100% warranty work done or even a drop in price i will be happy mate.

[steview]

Any joy with your warranty claim yet? Been into Tyneside Audi with mine and guy was very helpful. Same as you with the 70/30 split but escalated it to Audi UK for 100% payment. He did say he'd had 3 in over the last week for claims so maybe you've started something now haha

[geordie jay]

So u are getting 100% warranty steve? If so when after he said 70/30 did they changed to 100%?

[steview]

No, still waiting to hear back from Audi uk for the 100%. Garage have given me a price for my 30% contribution. Same as yours and going to replace the front wings so I argued it can't be a paint issue if the wings need replacing. Will just have to wait and see too.