Post
by ArthurPE » Mon Jul 12, 2010 4:14 pm
I would venture to say only a small fraction of owners visit forums...
in the US with 2500+ cars, I'm guessing there may be 100 owners (at most) on the main forums...most RS4 related polls have <100 replies...
so that means most likely 2400+ owners did not know there was a 'problem' until they recieved the letter...
I would venture many replacements were folks who saw the 'weeping' shocks on the internet, a normal operating condition, and went complaining to the dealer...
I know of several, even after the dealer measured the pressure to be within sepc, the dealer still replaced them (dealers make $$$ off of this, and when in doubt, replace!!!)...
so I would venture that >1/2 of what are deemed failures, are not, only goodwill replacements...
just as the US service action will be replacing many perfectly good systems...
Two things are infinite: the universe and human stupidity; and I'm not sure about the the universe...Albert Einstein