cruise control broken - useless dealers...

[duncanhancox]

my cruise was broken - i took it to the main dealer in Preston, and after a long wait they said it was working fine! - i insisted they take me out and show me and surprise! it wasnt working at all...

they then decided without doing any diagnostics that it was the stalk that needed replacing. I asked what they would do if replacing the stalk switch didnt fix the problem- they got sarcastic and suggested they could spend several hours exploring the wiring at my expense before they replaced the switch. At this point i walked out.

i went to an independent who ran vag-com diagnostics and who found that the brake light switch had thrown a code, but the brake lights were working. i then went to audi spares and paid £6.50 for a new brake switch, and spent 20 minutes swapping it - now the cruise works perfectly.

the moral is - dont trust the dealers and if your cruise brakes, then look at the clutch and brake switches!

[Mo_S3]

Hi dunk, by the way which dealers did u go to and who r the vag specialists??

thanks

[duncanhancox]

the dealer was the main audi dealer in preston, lancs