OFT Ruling on Audi

[Daveperc]

Picked this up when trawling the Gov't news networkthis morning (poor sad chap!). No idea of implications etc, but someone might want to know!

"Clearer terms for Audi UK repairers

Following a complaint about Audi UK's authorised repairer standards, the OFT has intervened to improve competition in the servicing and repair of Audi cars and cars serviced by Audi dealers.

In accordance with the Motor Vehicles Block Exemption Regulation (BER), Audi UK's new standards now mean that authorised repairers have greater flexibility in meeting staffing requirements where they can demonstrate that work can be carried out more efficiently to meet the level of service expected by Audi's customers. Requirements to dedicate an area for the servicing and repair of Audi vehicles and to display Audi corporate signage in those areas have also been removed.

In addition, the standards also make it clear that there is no obligation for staff employed by an authorised repairer in a multi franchise environment to attend Audi training unless they are engaged in the Audi part of the business and that workshop facilities, equipment or staff can be used to service or repair other brands of cars.

The BER for motor vehicles exists to provide greater competition in new car sales, as well as the servicing and repair of all cars and supply of spare parts.

Audi UK's authorised network services and repairs over 45 per cent of Audi cars, and the UK market for the repair and maintenance of Audi motor vehicles is estimated to be in excess of £250 million. Christiane Kent, OFT Director said:

'We welcome Audi UK's positive response to ensure compliance with BER and this will ultimately produce benefits for consumers and authorised repairers as costs associated with repairer standards are reduced.'

Office of Fair Trading (National)"

[shineydave]

looks to me like they're going to dilute the skills of Audi trained mechanics by getting them to work on other brands of car, can't be good when the level of competence is questionable already