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Hi, have recently purchased an S4 Avant, and would like some help in finding a sensible garage to carry out suspension / brake / servicing works in or around Newbury, Berkshire.

AMD would be an obvious choice, but they are little too far away for general works.

Any views would help.

RSDreamer.

An Audi dealer (You didn't specify if you were talking about stock or aftermarket parts),
QST - See advertising banner,
or Dialynx.

HTH

Regarding Audi dealers, I have received negative reports about Ridgeway Audi in Newbury. I recently decided to has some work done by an Audi dealer and decided to give them a go. However getting hold of their service receptionists is a nightmare (you mostly have to leave a message), so I gave up.

I used Martins in Basingstoke instead (as I used to when I worked in Basingstoke). I cannot fault their service and they are reasonable on price.

I have heard good things about Martins (and also have to say their body-shop guy is very helpfull), and I use Reading Audi and cannot fault them for the work they have done.

TWH wrote:I have heard good things about Martins (and also have to say their body-shop guy is very helpfull)

Yes, which is a dramatic change from the previous guy who was unprofessional and (dare I say) incompetent. If it were not the fact they they had a new manager, I would not have returned there for some work recently (OK - it was only to paint a piece of trim I supplied, but work is still work).

I have heard negative reports about Reading Audi and won't go there now.

What have you heard about Reading Audi - so far all the work I have had done has been A OK

It's been a while now (maybe before this site started), but there was a post from a guy who took his S4 there for work, and they took it for a test drive and crashed it. That's bad enough but IIRC they weren't all that apologetic about it!

Since then I have simple heard a few reports that Reading Audi customer service is no better than any other manufacturer's (e.g. Ford). Personally I expect 'premium' service from an Audi dealer and that's what I get at Martin's. However the fact that you use Reading Audi and have good service is helpful news.

Nevertheless I still won't go there. As I'm sure you know, the traffic in and out of Reading at rush-hour is a PITA. I admit Basingstoke is great either, but it IS better.