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Bloody typical.....

Posted: Sat Feb 20, 2010 6:43 pm
by jd_hants
Well, many of you will know I've had problem after problem since getting my 6 last June. But, after the recent gearbox problem was rectified, everything was now, FINALLY, sorted!!!

Until, friday morning, when a Spanish HGV driver decided to come into my lane. 'crash' as his step into the cab took out my rear wheel, wheelarch and rear door (although just a scrape). Luckily it was only while doing about 20mph and also, very luckily, he moved over slowly.

It's not THAT bad but made a mess of the wheelarch. The inner and outer panels have been prised apart and wedged against the rear door. Doesnt look too bad but Im no expert. Rear wheel is trashed. A fair bit of alloy has been scraped off.

Time to visit the bodyshop!!! Insurance said im not at fault. Just waiting for their people to get in contact about getting it fixed. One thing he did say was that if I used their bodyshop, then they would supply me with a courtesy car LIKE-FOR-LIKE!!!

My question: Did he actually mean like-for-like. I cant see them lending me a new RS6?!?!?! Last time I had bodywork done I had a basic Ford Ka!!! Not quite the same as the A4 2.0 TFSI Quattro which I had at the time. Is this usual practice???

RE: Bloody typical.....

Posted: Sat Feb 20, 2010 6:53 pm
by RS6Steve
When I had an accident in my old jag, they tried to give me a KA. After a heated discussion I ended up with a new Bmw 320d

RE: Bloody typical.....

Posted: Sat Feb 20, 2010 7:01 pm
by grizz
I had a new s320 merc when mine was damaged

RE: Bloody typical.....

Posted: Sat Feb 20, 2010 7:38 pm
by Golffather
I feel for ya mate - gut wrenching moments, good thing speeds were low as I did see a similar incident where the car was flung across the front of a HGV after he'd clipped the rear arch and flipped across the inner 2 lanes before ending up in a tree down a hill about 30 yards of the verge!

Fek me that was a brutal incident.

European HGV drivers are often the culprits.

RE: Bloody typical.....

Posted: Sat Feb 20, 2010 7:43 pm
by ecain63
When mine went in last month for the roof to be repainted under Warranty i got a 59 plate Golf Gti. It was crap, but still better than the 1.0 polo i had when they took it in for respray last year. Sorry to hear you've had a bad run of it. Hopefully that'll be the end of your troubles.

RE: Bloody typical.....

Posted: Sun Feb 21, 2010 3:43 am
by bam_bam
My is in at Camberley Audi for 20k service - turns out I need new TMPS, DRC, brake fluid, power steering pump + pipework, OS intercooler and crank seals.

Their LIKE-FOR-LIKE is in the form of an 2009 A6 TDI 3.0 S-line. It's a lovely car and I'd be really proud to own it, if I was born in 1932. It's the most sensible I've felt since I slipped a brand new book of 1st class stamps into my wallet 6 years ago.
BTW, I'm not complaining, I'm just really confused why I feel so old driving it?!?!?

RE: Bloody typical.....

Posted: Sun Feb 21, 2010 9:06 am
by estrop77
just taken mine in there yesterday bam bam. which was is yours - there's a black estate, a grey estate and a black saloon which I am sure is David K's old one

RE: Bloody typical.....

Posted: Sun Feb 21, 2010 9:28 am
by grizz
My god Bam Bam ,that sounds like a engine pull and a massive bill .... I find that ALL rs6's have a small leak from the crank seal but it's not worth changing it ..Unless the warranty are going to pay..

Re: RE: Bloody typical.....

Posted: Sun Feb 21, 2010 11:17 am
by raceman
Golffather wrote:I feel for ya mate - gut wrenching moments, good thing speeds were low as I did see a similar incident where the car was flung across the front of a HGV after he'd clipped the rear arch and flipped across the inner 2 lanes before ending up in a tree down a hill about 30 yards of the verge!

Fek me that was a brutal incident.

European HGV drivers are often the culprits.
I had one exactly like that in a vauxhall omega. Hit at 60, and i mean HIT by a german, crossed 2 lanes, through a small wood, ended up upside down in a ditch!

Took 2 years to sort that claim.

RE: Bloody typical.....

Posted: Sun Feb 21, 2010 11:27 am
by bam_bam
It's the black sal (David K's previous car) and it is a case of warranty pays. It was the second C5 RS6 crank seal jobby they had that week and third in as many weeks. I'd had the car health checked at MRC 4 days before the service, they reported that the left-side intercooler was leaking during a pressure test and the left-side front shock was leaking. MRC recommended replacement on both items.
Camberley Audi have cleaned the shocks and can't find an issue with them and they say the intercooler is not leaking, I've insisted replacement but they seem to be dodging the issue, they might get the picture when I return with an engineer's report.
Cambaudi found the crank seal leak and started the process of a warranty claim with the provider. Apparently, they needed to send pictures to the provider. Grizz, if the leak is so common, would they view at this crank seal issue as a money maker? i.e. to generate workshop hours. Or are they using the crank seal work to detract from the intercooler/DRC? They've still not confirmed they'll replace either of those items.
It should be ready for pick up Tuesday, I'm really looking forward to it, my soul is dying when pootling around in this A6 TDI sewing machine.

Next step, replace DRC to go with some HRE 9.5x19 P40's in matt grey (unless the P43's look better in the 'flesh').

This has probably gone slightly off topic (maybe my fault), so back to it, what are the best/worst replacement cars you lot have had the joy/misery to be bundled into?

RE: Bloody typical.....

Posted: Sun Feb 21, 2010 11:52 am
by Golfather
The offside Intercooler in that car is only around 8 months old so is still covered under the 2 year Audi parts warranty.

Re: RE: Bloody typical.....

Posted: Sun Feb 21, 2010 1:18 pm
by bam_bam
golfather wrote:The offside Intercooler in that car is only around 8 months old so is still covered under the 2 year Audi parts warranty.
Sorry, my mistake, I should stick to the standards. OS=right/UK standard driverside, NS=left/UK standard passenger, correct? I was told by MRC that the OS (driverside) intercooler was much newer than the NS (passengerside) leaking unit.

The issue (mostly in my head) is that MRC say it should be replaced due to a leak under pressure test, but Cambaudi are saying there's naught wrong with it, barr an oily film covering it. I asked if they pressure tested the intercooler to which they answered "no" but they cleaned it up for inspection and it was found 'looking solid with no leaks, it was just dirty' (their words not mine).

Now, I'm not really sure how a freshly cleaned and 'looking solid' intercooler would appear to the human eye, but, I'd reckon, it looks exactly like a cleaner version of the same intercooler that failed the MRC pressure test, eh?

When I call on Monday I will confirm if it has been replaced, if it hasn't, I will request again, if they refuse, I will obtain an engineer report outlining the details and dangers.

Unless there's something else I could do?

RE: Re: RE: Bloody typical.....

Posted: Sun Feb 21, 2010 1:47 pm
by grizz
They must be daft... If the oil is on the out side it must be leaking from the inside.... ......

Yes it must be a good money maker doing the rear crank seal....25hr's to change it @ dealer rates...Over £2500

RE: Re: RE: Bloody typical.....

Posted: Sun Feb 21, 2010 4:10 pm
by jd_hants
Still not heard back from insurance guys about what they are going to do / send me. Hopefully tomorrow.

In the meantime, my backup car, a 118K miles, TRUSTY '51 A4 1.8T broke today!!!! Oil light came on. Stopped, checked oil, bit low but nothing too bad. Thought maybe faulty oil pressure switch. Carried on, then noticed lack of power and horrendous sound from the engine. Luckily I only had 1 mile to go so just coasted down a hill for the rest in neutral. Went and got some oil. Took oil cap off and noticed engine was bone dry. Quick lookup on the web and its sooo common for this engine. Seems the 1.8T are prone to bad sludging up and stopping oil from being pumped through the oil strainer. Nightmare. Think I may as well have a go at getting the sump off myself. How difficult can it be?!?!?!?! Hopefully I've caught it in time before serious damage was done.

Sorry, off topic/forum!! Well thats 2 things. I'm bracing myself for the 3rd!!!! :-O

Re: RE: Re: RE: Bloody typical.....

Posted: Sun Feb 21, 2010 4:22 pm
by grizz
jd_hants wrote:Still not heard back from insurance guys about what they are going to do / send me. Hopefully tomorrow.

In the meantime, my backup car, a 118K miles, TRUSTY '51 A4 1.8T broke today!!!! Oil light came on. Stopped, checked oil, bit low but nothing too bad. Thought maybe faulty oil pressure switch. Carried on, then noticed lack of power and horrendous sound from the engine. Luckily I only had 1 mile to go so just coasted down a hill for the rest in neutral. Went and got some oil. Took oil cap off and noticed engine was bone dry. Quick lookup on the web and its sooo common for this engine. Seems the 1.8T are prone to bad sludging up and stopping oil from being pumped through the oil strainer. Nightmare. Think I may as well have a go at getting the sump off myself. How difficult can it be?!?!?!?! Hopefully I've caught it in time before serious damage was done.



Sorry, off topic/forum!! Well thats 2 things. I'm bracing myself for the 3rd!!!! :-O
Easy job , you'll have to drop the sub frame to get the sump off.
Very common problem on the 1.8t..