Corroded Valves

[Drinks]

Put air in tyres this weekend. All four alloy valves were encrusted and the plastic caps barely went back on. Get in the car this morning and the front drivers tyre is flat. Audi roadside get to me and inflate tyre, no puncture. The technician thinks that some of the corroded alloy get into the valve and it has deflated. Thing is the tyre is knackered and needs replacing.
Is this a know problem with these alloy valves?
Any guidance as to how to approach Audi customer service?
Thanks,
Drinks

[SteveH]

Yes, known issue (to owners at least), some people have been lucky in getting Audi to replace all four valves under the corrosion warranty.

Worst case scenario is a tenner each for the valves and an hours labour to swap them all / rebalance so about a hundred quid but I'd certainly persevere with Audi first. They changed mine no issue at all.

[RSVI]

Mine been done at Audi as we speak.

Well, when they get back in tomorrow

All under Audi's fantastic goodwill.

[Drinks]

Cheers fellas,
will go for valves replacement.
Ta

[Drinks]

Car been in to Audi today as I want them to replce valves and contribute to replacement tyre.
The dealer has told me that corrosion warranty is not 3yrs, it is less.
Can anyone confirm what the term is.
Thanks.

[RSVI]

Are you saying Audi have told you it's not covered and that the corrosion warranty is less than 3 years?

Mine were replaced 4-5 weeks ago and this was done under the "goodwill" of the dealer, not Audi (Audi dealer though).

Ask them, "is it right, you spend 60k for a top of the range Audi and the tyre vales die after 3 years and you're not going to cover them?"

See what they say. If it's your Audi dealer that's going to do all the maintanance then they'll get the money back in the long run.

[Drinks]

It would be petty and trivial if the do not do this, plus I'd threaten to run them over if they refuse.
Yes the dealership is claiming that the corrosion warranty is for less that 3 yrs. I will confirm this tmw and post the results-from prison.

[RSVI]

and post the results-from prison.

lol


I think corrosion warranty is normally 5 years on most cars.

But that's for body i think.

Look forward for your post tomorrow.


Ps. what ever you do.....DO NOT PICK UP THE SOAP! ! ! ! !

[Drinks]

Soap on a rope...Buggered by audi.

[SteveH]

Dont let them differentiate between paint warranty and corrosion warranty... IIRC paint is 3 years, corrosion is something like 8 years. If you download a brochure from the web site it should state the standard warranty stuff.