DRC action against audi, please contribute!
Response From Richard Starkey:
Dear Stuart
Thanks for your note. We are progressing investigations with our technical colleagues in the UK and Germany. Please be assured that this is being dealt with as a high priority.
If you are aware of any 'live' issues with RS6 customers that require our attention, please let me have the details and I will arrange for these to be addressed straight away.
Regards
Richard
Richard Starkey
Customer Care Manager
My Reply to him:
Dear Richard,
At present i am not asking any of the forum users who have responded to my request for personal information regarding their cars, but i will post a message to them asking if any have 'live' issues with their vehicles and see if they would like to give more details. I will show you some of the responses i have had so far though, as i feel you really should see the sort of thing we as owners are having to face, the list makes for interesting reading, especially due to the fact as far as Audi are concerned, there isn't any problem with the DRC system.
RS6 (C5) Owners responses so far:
1 MoRS6+ - RS6 plus - 10,500 - Fontain - March 08 - DRC replaced with H&R coilovers
2 Shoppinit - RS6 Avant - 68959 - Inchcape - Feb 08 - All shocks diagnosed faulty, Bilstein PSS9s ordered
3 Hartge - RS6 plus - 35526 - T.B.C - March 08 - DRC to be replaced with H&R coilovers
4 Lionelflair - RS6 Avant - 42000 - RNS replaced - new shock & valve, 44000 - RNS replaced AGAIN - new shock & valve
5 HungryPigeon - RS6 Avant - 37000 - all four shocks need replacing 2K miles after rear suspension rebuild
6 LondonRS6 - RS AVANT , 03 plate, 33k - AUDI CAMBERLEY - all four shocks and 2 CV replaced , third party warranty replaced with New DRC
7 Cas - RS6 Avant - 37000 - Audi Franklin Leeds diagnose require just OSR shock + accumulator replacing for £1k.
8 Rupert RS6 Avant, 04, 50k miles, various dealers, Failed 9 times, twice replaced completely. Currently very bad.
9. Onlinesys - RS6 Avant - 24000 - all four shocks leaked and just replaced with H&R coilovers. Can't wait to get the car back!!
10. Lowell- RS6 Avant, DRC failure at 33k, replaced with H&R coilovers
11. Pedro - 04 RS6 Avant, NSF failure at 40k, replaced with valves in Jan09 and beginning to go again
12. WeaselRS6saloon - 2003, RS6 saloon, all four shocks leaking at 47k - replaced with KWv3 coilovers.
13. GardinerG - 2003 RS6 Avant, 40k miles, DRC failed twice in 2007 within 3 months of ownership, replaced with KW coilovers.
14. Bazza - 2003 RS6 Saloon, 36000, 20 shocks and 10 accumulators in 3 years and 7000 miles, In with audi at the moment
15. Mac - 2004 54 RS6 Shocks replaced june 07, Full System inc vlaves replaced Oct 08....55k
16. Stuart6587, Audi RS6 Avant 2003, 2 shocks and central valve @ 3,300 miles in Jan 09
17. MalcolmSu - RS6 saloon 2004, 1 front shock Jan'09 @ 52k; 1 rear shock Feb '09 @ 55k
RS4 (B7) Owners responses so far:
1 Dom81 - Avant - 7,500 - Camberley - May 08 - Both Fronts & Valve + 9,500 - Camberley - Jan 09 - Both Fronts & Valve
2 S4INT - Avant - 18,000 - Tonbridge - April 08 - Fronts & Valve
3 ARSEY4 - Saloon - 10,500 - Notts - March 08 - Fronts & Valve
4 mac4RS - Avant - 19,000 - Ipswich - May 08 - NSF Shock Absorber
5 4wheeldrift - Avant 07/57 - 3,300 - Leeds - April 08 - Fronts & Valve
6 dom888 - Avant - 21,000 - Milton Keynes - March 08 - O/S Front
7 RS4MAD - Saloon - 13,500 - Macclesfield - April 08 - NSR Shock Absorber
8 MrM - Avant - 9,900 - Teesside - Feb 08 - Fronts & rear valves
9 Caldy - Saloon - 2,500 - Newcastle - April 08 - O/S Front & Valve
10 Mgbruce - Avant - 21,000 - Aberdeen - may08 - Front & Valve
11 SR71 - Saloon - 10,800 - Cardiff - May 08 - OK
12 JackWood - Avant - 18,000 - Stockport - May 08 - Front & Valve-July 08 Valves and Hoses and fluid - 32,000 - Jan 09 All 4 + Valves
13 RJKFlyer - Saloon - 11,500 - Sussex - Jan-May08 (car off road at Dealer then Audi UK for whole period) Fronts then all four plus both valves
14 andymcg99 - Saloon - 13,500 - Cheshire - April 08 - Fronts & Valve
15 OliF-H - Saloon - 4,000 - Newbury - May 08 - Fronts & Valve
16 DrCarrera - Avant - 15,000 - Newbury - June 08 - Checked and OK - July 08 - Noticed slight leak from NSF - dealer checked again - "within acceptable parameters"
17 scoobyc - Avant - 25,000 - not checked (just out hospital) - but checked by non audi garage ok at 04/08
18 JHW - Saloon - 16,500 - Docklands - March 08- Front shock (near side) and valve
19 Marcus_RS4 - Saloon - 14,950 - Camberly - All shocks/Valves replaced x 2 4 different visits (suspected failure again currently) - LETTER SENT, ACKNOWLEDGMENT RECIEVED
20 Softail - Saloon - 15,000 - Warrington - April 08 - Fronts and Valve
21 ChrisRS4 - Avant - 12,500 - Inverness - May 08 - Fronts & Valve, July 08 Fronts and Valve
22 Rotavirus - Avant - 25,000 - Coventry - May 08 - Fronts & Valve
23 Love_iTT - Cabriolet - 9,600 - Huntingdon - May 08 - Both Fronts & rear valves
24 Boysey - Avant - 11,800 - Yeovil - Jun 08 - Both Fronts
25 Booski - Avant - 19,500 - Huddersfield - Jun 08 - Both Fronts
26 mallinguard - Avant - 29,000 - Pentraeth - Fronts & Valve + 63,000 - L'Pool - Rears & Valve
27 marktowl - Saloon - 43,000 - Plymouth - Feb 08 - OK
28 Plodwyn - 5,700 - Pontypridd - July 06 - OK
29 MFire - Avant - 18,000 - Reading - May08 - Fronts and valve. 21,000 - Reading - Sept 08 - Fronts and Valves
30 PatrickRS4 - Avant - 19,800 - Camberley - Dec 07 - NSF
31 W8PMC - Saloon - 22,000 - Camberley - Mar 08 - Fronts and valve
32 PetrolDave - 22,300 - Camberley - May 08 - OK
33 Jezzer - 8,700 - Hitchin - June 08 - OK
34 Skip - 17000 - Saloon - OK
35 Hanbury – Saloon - 15,500 - May 08 - All four + 17,800 - June 08 - further new shocks required
36 PLG - Saloon - 25,000 - Amersham - Dec 08 - NSF + 30,000 - All
37 MEV - Avant - 11000 - Newbury - Jul 07 - Both front reported leaking
38 Chrisb - Avant - 14,500 - Sheffield - May 08 both fronts, back again fr more fronts
39 David_R - Saloon - 12600 - Reigate - July 08 both fronts - after check up by dealer
40 dubbers - June 07 RS4 Avant - 19K miles from new - OSF Leaking. 90% motorway driving
41 Scoobysnack - Saloon - 14650 - Camberley - Fronts and valve
42 LMA07 - Saloon - 10,352 - Aberdeen - July 08 - Checked and OK
43 Iain_S4 - Saloon - 16,087 - Highland Audi - July 08 - Both front shocks & valve
44 APM march 06 saloon- 83K -APS Brackley -july08- KW v3's-drc gone
45 Puggers - Cabriolet - 10,214 - Croydon - July 08 - Both front shocks & valve
46 Dom888 - Avant - 22,000 - Camberley - July 08 - All four plus valves
47 Mjc_rs4 - Avant - 6200 - Exeter - OK
48 Pig - Saloon - 19,000 - Stansted, Essex, - Jan 09 - Both front shocks.
49 OliH - Avant - 30,000 - Worthing - Dec 08 - All four plus Valves etc
50 P_G - Avant - 38,000 - Tyneside - Nov. '08 Front 2 shocks plus both valves; Dec '08 DRC pipe replaced
51 ADR14N - Avant - 22000 - Watford - Nov 08 - Front shocks
52 Chrissy - Saloon - 6500 - Aberdeen- Oct 08 - Front Shocks
53 Sandymat101 - Avant - 16000 - Stoke - Dec 08 - Front Shocks
54 Matthew.Lewis2 - Oct 2007 Saloon - 17,500 - Dubai - Dec 08 - Both Front Shocks
55 Karl - Saloon 17500 - Gloucester Jan 09 - Fronts & valve
56 RSLS - 07 Saloon - 7250 - Taunton - Jan 09 - Both Front Shocks
57 Antares - 07 Avant - 15000- Kosice SVK - jun08 - Both Front Shocks
58 Declan - 07 Avant - 12000 - Armagh Oct 08 - Both Front Shocks
59 BarnRS - 07 Avant - 16000 - Camberley Jan 09 - Back & Front Shocks & Valves
60 Booski (again) 07 Avant- 28,000 - Huddersfield Nov 08 - OSF + OSR shocks and control valve
61 mip - 11,000 - OSF
62 paulslacey - Fronts
63 rs4v8 - 11,000 Fronts. Found by Highland Audi. 'Weeping normal' apparently! Not changed.
64 LMA07 - 07 Saloon, 13,760 miles - Aberdeen Feb 09 - Both front shocks appear damp (rears ok)
65 Avantus2 - 16500 miles - February 2009 - Both front shocks
66 NGS521 - 31500 miles - Aberdeen February 2009 - Front N/S
67 genova - avant - 10'000 miles - AMAG Switzlerand - feb 08 - fronts & rear right shocks
68 bn8959 - Avant - 18,000 - Bristol - March 09 - Fronts & Valve
69 byron13 - Saloon - 13,500 - 2nd time - last sept rear drivers, now (march 09) front offside and valve.
70 Housemaster - Saloon - 41500 - April 06 - All OK
71 Gazzer68 - avant 29,000 front shocks and valves
72 shindy-saloon-20000-glasgow-march 09-both front shocks
73 rAudiguy - saloon 5000 march 08 - both front shocks
74 JMC - Avant - 14000miles - Perth Audi - All shocks + valves
75 gmk666 - Avant - 34,000 miles - Whetstone Audi - just had the call that the fronts are weeping. Now waiting for parts.
76 Al'srs4 - saloon - 25000 miles - Bolton Audi - new front shocks and valves
77 Hogster -saloon - 30000 miles - Camberley - new front shocks and valves
78 Golich - Avant - 18,000miles - Nov 08 - something at the top of both front shocks - Aberdeen Audi.
As i am sure you will agree, the RS4 (B7) list is truly shocking, bearing in mind the newness of these B7 models and the fact of initial cost of the vehicles. Lets looks at this realistically, most of the RS4 owners have covered less than 20000 miles!, Come now, surely you have to admit there is a problem with it!!!
I appreciate the RS6 is now 'getting on a bit' but when you consider this was a 70000 pound car new, then the fact some people have encountered these problems is horrifying, especially if you look at this owner in particular:
14. Bazza - 2003 RS6 Saloon, 36000, 20 shocks and 10 accumulators in 3 years and 7000 miles, In with audi at the moment
This matter has now got so bad that most 'aftermarket' warranty companies (such as Warranty Direct) will now not cover DRC failure as it costing them too much in claims. I also find it ironic that you offer a 5 year warranty on the new RS4 (B7) in regard to the DRC.
I do sincerely hope that Audi haven't taken a similar line to the one Ford took in the 80's regarding their pinto engines that blew up and caught fire, I'm not sure you are aware with the story, but Ford deemed the compensation payouts the cheaper option as opposed to a full recall, and it cost them dearly when that information was leaked.
All i would like for Audi to do is acknowledge there is a fundamental design issue with the DRC system and to rectify it asap. Its speaks volumes that the number 1 'aftermarket' addition to the majority of RS6 is too rip out the DRC and replace it with coilover set ups. This on average costs 2000 pounds, Im sure with audi's experience and access to materials would cost a lot less if you were to do this free of charge for any customer wishing to swap over from DRC to coilovers.
Lets get this problem sorted once and for all, for the sake of peoples safety and Audi's reputation.
Regards
Stuart Hurd
So as i said in the Email to Richard Starky, If anybody wishes to send personal details of any 'live' issues with their DRC, such as bazza who has a car in the dealers now, please feel free to email either direct to Richard: richard.starkey@audi.co.uk or to me and i can forward them onto him. My personal email is: StuartHurd@gmail.com
Rest assured, any personal information sent to me will be kept in the strictest confidence, and will only be used to inform Audi of your problems, I fully understand if you don't want to share any information, but the more i can get the better our case will be with regard to this.
Stuart
Dear Stuart
Thanks for your note. We are progressing investigations with our technical colleagues in the UK and Germany. Please be assured that this is being dealt with as a high priority.
If you are aware of any 'live' issues with RS6 customers that require our attention, please let me have the details and I will arrange for these to be addressed straight away.
Regards
Richard
Richard Starkey
Customer Care Manager
My Reply to him:
Dear Richard,
At present i am not asking any of the forum users who have responded to my request for personal information regarding their cars, but i will post a message to them asking if any have 'live' issues with their vehicles and see if they would like to give more details. I will show you some of the responses i have had so far though, as i feel you really should see the sort of thing we as owners are having to face, the list makes for interesting reading, especially due to the fact as far as Audi are concerned, there isn't any problem with the DRC system.
RS6 (C5) Owners responses so far:
1 MoRS6+ - RS6 plus - 10,500 - Fontain - March 08 - DRC replaced with H&R coilovers
2 Shoppinit - RS6 Avant - 68959 - Inchcape - Feb 08 - All shocks diagnosed faulty, Bilstein PSS9s ordered
3 Hartge - RS6 plus - 35526 - T.B.C - March 08 - DRC to be replaced with H&R coilovers
4 Lionelflair - RS6 Avant - 42000 - RNS replaced - new shock & valve, 44000 - RNS replaced AGAIN - new shock & valve
5 HungryPigeon - RS6 Avant - 37000 - all four shocks need replacing 2K miles after rear suspension rebuild
6 LondonRS6 - RS AVANT , 03 plate, 33k - AUDI CAMBERLEY - all four shocks and 2 CV replaced , third party warranty replaced with New DRC
7 Cas - RS6 Avant - 37000 - Audi Franklin Leeds diagnose require just OSR shock + accumulator replacing for £1k.
8 Rupert RS6 Avant, 04, 50k miles, various dealers, Failed 9 times, twice replaced completely. Currently very bad.
9. Onlinesys - RS6 Avant - 24000 - all four shocks leaked and just replaced with H&R coilovers. Can't wait to get the car back!!
10. Lowell- RS6 Avant, DRC failure at 33k, replaced with H&R coilovers
11. Pedro - 04 RS6 Avant, NSF failure at 40k, replaced with valves in Jan09 and beginning to go again
12. WeaselRS6saloon - 2003, RS6 saloon, all four shocks leaking at 47k - replaced with KWv3 coilovers.
13. GardinerG - 2003 RS6 Avant, 40k miles, DRC failed twice in 2007 within 3 months of ownership, replaced with KW coilovers.
14. Bazza - 2003 RS6 Saloon, 36000, 20 shocks and 10 accumulators in 3 years and 7000 miles, In with audi at the moment
15. Mac - 2004 54 RS6 Shocks replaced june 07, Full System inc vlaves replaced Oct 08....55k
16. Stuart6587, Audi RS6 Avant 2003, 2 shocks and central valve @ 3,300 miles in Jan 09
17. MalcolmSu - RS6 saloon 2004, 1 front shock Jan'09 @ 52k; 1 rear shock Feb '09 @ 55k
RS4 (B7) Owners responses so far:
1 Dom81 - Avant - 7,500 - Camberley - May 08 - Both Fronts & Valve + 9,500 - Camberley - Jan 09 - Both Fronts & Valve
2 S4INT - Avant - 18,000 - Tonbridge - April 08 - Fronts & Valve
3 ARSEY4 - Saloon - 10,500 - Notts - March 08 - Fronts & Valve
4 mac4RS - Avant - 19,000 - Ipswich - May 08 - NSF Shock Absorber
5 4wheeldrift - Avant 07/57 - 3,300 - Leeds - April 08 - Fronts & Valve
6 dom888 - Avant - 21,000 - Milton Keynes - March 08 - O/S Front
7 RS4MAD - Saloon - 13,500 - Macclesfield - April 08 - NSR Shock Absorber
8 MrM - Avant - 9,900 - Teesside - Feb 08 - Fronts & rear valves
9 Caldy - Saloon - 2,500 - Newcastle - April 08 - O/S Front & Valve
10 Mgbruce - Avant - 21,000 - Aberdeen - may08 - Front & Valve
11 SR71 - Saloon - 10,800 - Cardiff - May 08 - OK
12 JackWood - Avant - 18,000 - Stockport - May 08 - Front & Valve-July 08 Valves and Hoses and fluid - 32,000 - Jan 09 All 4 + Valves
13 RJKFlyer - Saloon - 11,500 - Sussex - Jan-May08 (car off road at Dealer then Audi UK for whole period) Fronts then all four plus both valves
14 andymcg99 - Saloon - 13,500 - Cheshire - April 08 - Fronts & Valve
15 OliF-H - Saloon - 4,000 - Newbury - May 08 - Fronts & Valve
16 DrCarrera - Avant - 15,000 - Newbury - June 08 - Checked and OK - July 08 - Noticed slight leak from NSF - dealer checked again - "within acceptable parameters"
17 scoobyc - Avant - 25,000 - not checked (just out hospital) - but checked by non audi garage ok at 04/08
18 JHW - Saloon - 16,500 - Docklands - March 08- Front shock (near side) and valve
19 Marcus_RS4 - Saloon - 14,950 - Camberly - All shocks/Valves replaced x 2 4 different visits (suspected failure again currently) - LETTER SENT, ACKNOWLEDGMENT RECIEVED
20 Softail - Saloon - 15,000 - Warrington - April 08 - Fronts and Valve
21 ChrisRS4 - Avant - 12,500 - Inverness - May 08 - Fronts & Valve, July 08 Fronts and Valve
22 Rotavirus - Avant - 25,000 - Coventry - May 08 - Fronts & Valve
23 Love_iTT - Cabriolet - 9,600 - Huntingdon - May 08 - Both Fronts & rear valves
24 Boysey - Avant - 11,800 - Yeovil - Jun 08 - Both Fronts
25 Booski - Avant - 19,500 - Huddersfield - Jun 08 - Both Fronts
26 mallinguard - Avant - 29,000 - Pentraeth - Fronts & Valve + 63,000 - L'Pool - Rears & Valve
27 marktowl - Saloon - 43,000 - Plymouth - Feb 08 - OK
28 Plodwyn - 5,700 - Pontypridd - July 06 - OK
29 MFire - Avant - 18,000 - Reading - May08 - Fronts and valve. 21,000 - Reading - Sept 08 - Fronts and Valves
30 PatrickRS4 - Avant - 19,800 - Camberley - Dec 07 - NSF
31 W8PMC - Saloon - 22,000 - Camberley - Mar 08 - Fronts and valve
32 PetrolDave - 22,300 - Camberley - May 08 - OK
33 Jezzer - 8,700 - Hitchin - June 08 - OK
34 Skip - 17000 - Saloon - OK
35 Hanbury – Saloon - 15,500 - May 08 - All four + 17,800 - June 08 - further new shocks required
36 PLG - Saloon - 25,000 - Amersham - Dec 08 - NSF + 30,000 - All
37 MEV - Avant - 11000 - Newbury - Jul 07 - Both front reported leaking
38 Chrisb - Avant - 14,500 - Sheffield - May 08 both fronts, back again fr more fronts
39 David_R - Saloon - 12600 - Reigate - July 08 both fronts - after check up by dealer
40 dubbers - June 07 RS4 Avant - 19K miles from new - OSF Leaking. 90% motorway driving
41 Scoobysnack - Saloon - 14650 - Camberley - Fronts and valve
42 LMA07 - Saloon - 10,352 - Aberdeen - July 08 - Checked and OK
43 Iain_S4 - Saloon - 16,087 - Highland Audi - July 08 - Both front shocks & valve
44 APM march 06 saloon- 83K -APS Brackley -july08- KW v3's-drc gone
45 Puggers - Cabriolet - 10,214 - Croydon - July 08 - Both front shocks & valve
46 Dom888 - Avant - 22,000 - Camberley - July 08 - All four plus valves
47 Mjc_rs4 - Avant - 6200 - Exeter - OK
48 Pig - Saloon - 19,000 - Stansted, Essex, - Jan 09 - Both front shocks.
49 OliH - Avant - 30,000 - Worthing - Dec 08 - All four plus Valves etc
50 P_G - Avant - 38,000 - Tyneside - Nov. '08 Front 2 shocks plus both valves; Dec '08 DRC pipe replaced
51 ADR14N - Avant - 22000 - Watford - Nov 08 - Front shocks
52 Chrissy - Saloon - 6500 - Aberdeen- Oct 08 - Front Shocks
53 Sandymat101 - Avant - 16000 - Stoke - Dec 08 - Front Shocks
54 Matthew.Lewis2 - Oct 2007 Saloon - 17,500 - Dubai - Dec 08 - Both Front Shocks
55 Karl - Saloon 17500 - Gloucester Jan 09 - Fronts & valve
56 RSLS - 07 Saloon - 7250 - Taunton - Jan 09 - Both Front Shocks
57 Antares - 07 Avant - 15000- Kosice SVK - jun08 - Both Front Shocks
58 Declan - 07 Avant - 12000 - Armagh Oct 08 - Both Front Shocks
59 BarnRS - 07 Avant - 16000 - Camberley Jan 09 - Back & Front Shocks & Valves
60 Booski (again) 07 Avant- 28,000 - Huddersfield Nov 08 - OSF + OSR shocks and control valve
61 mip - 11,000 - OSF
62 paulslacey - Fronts
63 rs4v8 - 11,000 Fronts. Found by Highland Audi. 'Weeping normal' apparently! Not changed.
64 LMA07 - 07 Saloon, 13,760 miles - Aberdeen Feb 09 - Both front shocks appear damp (rears ok)
65 Avantus2 - 16500 miles - February 2009 - Both front shocks
66 NGS521 - 31500 miles - Aberdeen February 2009 - Front N/S
67 genova - avant - 10'000 miles - AMAG Switzlerand - feb 08 - fronts & rear right shocks
68 bn8959 - Avant - 18,000 - Bristol - March 09 - Fronts & Valve
69 byron13 - Saloon - 13,500 - 2nd time - last sept rear drivers, now (march 09) front offside and valve.
70 Housemaster - Saloon - 41500 - April 06 - All OK
71 Gazzer68 - avant 29,000 front shocks and valves
72 shindy-saloon-20000-glasgow-march 09-both front shocks
73 rAudiguy - saloon 5000 march 08 - both front shocks
74 JMC - Avant - 14000miles - Perth Audi - All shocks + valves
75 gmk666 - Avant - 34,000 miles - Whetstone Audi - just had the call that the fronts are weeping. Now waiting for parts.
76 Al'srs4 - saloon - 25000 miles - Bolton Audi - new front shocks and valves
77 Hogster -saloon - 30000 miles - Camberley - new front shocks and valves
78 Golich - Avant - 18,000miles - Nov 08 - something at the top of both front shocks - Aberdeen Audi.
As i am sure you will agree, the RS4 (B7) list is truly shocking, bearing in mind the newness of these B7 models and the fact of initial cost of the vehicles. Lets looks at this realistically, most of the RS4 owners have covered less than 20000 miles!, Come now, surely you have to admit there is a problem with it!!!
I appreciate the RS6 is now 'getting on a bit' but when you consider this was a 70000 pound car new, then the fact some people have encountered these problems is horrifying, especially if you look at this owner in particular:
14. Bazza - 2003 RS6 Saloon, 36000, 20 shocks and 10 accumulators in 3 years and 7000 miles, In with audi at the moment
This matter has now got so bad that most 'aftermarket' warranty companies (such as Warranty Direct) will now not cover DRC failure as it costing them too much in claims. I also find it ironic that you offer a 5 year warranty on the new RS4 (B7) in regard to the DRC.
I do sincerely hope that Audi haven't taken a similar line to the one Ford took in the 80's regarding their pinto engines that blew up and caught fire, I'm not sure you are aware with the story, but Ford deemed the compensation payouts the cheaper option as opposed to a full recall, and it cost them dearly when that information was leaked.
All i would like for Audi to do is acknowledge there is a fundamental design issue with the DRC system and to rectify it asap. Its speaks volumes that the number 1 'aftermarket' addition to the majority of RS6 is too rip out the DRC and replace it with coilover set ups. This on average costs 2000 pounds, Im sure with audi's experience and access to materials would cost a lot less if you were to do this free of charge for any customer wishing to swap over from DRC to coilovers.
Lets get this problem sorted once and for all, for the sake of peoples safety and Audi's reputation.
Regards
Stuart Hurd
So as i said in the Email to Richard Starky, If anybody wishes to send personal details of any 'live' issues with their DRC, such as bazza who has a car in the dealers now, please feel free to email either direct to Richard: richard.starkey@audi.co.uk or to me and i can forward them onto him. My personal email is: StuartHurd@gmail.com
Rest assured, any personal information sent to me will be kept in the strictest confidence, and will only be used to inform Audi of your problems, I fully understand if you don't want to share any information, but the more i can get the better our case will be with regard to this.
Stuart
Good job Stuart!
Mine has a live issue, but I am not sure if I want Audi to fix it again as I have no confidence in the system. If I had DRC replaced today, how long will it last? What has been modified/improved? What is the failure rate with the modified suspension?
An Audi tech drove my car at the weekend, he described the ride quality as "horrendous". He also mentioned a boot which would stop grit from getting near the seal, but... we've had at least one member (Cornishmoocher) who has had the boot fix only for it to fail within a short distance.
I don't want that, it's a waste of time.
What I would like is for Audi to make a goodwill payment towards the cost of aftermarket suspension. Call it compensation for all the time we've wasted at the dealers. Even after paying £1240 for an Audi warranty I'm facing having to pay £1400 for proper suspension because Audi can't make the DRC reliable.
The ideal solution for me would be:
Audi pays £1400 compensation and has no further commitment to the suspension on my car. Makes a customer very happy.
The alternative is:
Audi warranty pays £3000 to replace the DRC. Again. If Audi decide on this solution, then I would need a complete and technically detailed list of modifications made to the system and an assurance that it will handle like a dream and not deteriorate or fail within 50k miles.
Come on Audi, step up to the plate.
Richard Starkey wrote: If you are aware of any 'live' issues with RS6 customers that require our attention, please let me have the details and I will arrange for these to be addressed straight away.
Mine has a live issue, but I am not sure if I want Audi to fix it again as I have no confidence in the system. If I had DRC replaced today, how long will it last? What has been modified/improved? What is the failure rate with the modified suspension?
An Audi tech drove my car at the weekend, he described the ride quality as "horrendous". He also mentioned a boot which would stop grit from getting near the seal, but... we've had at least one member (Cornishmoocher) who has had the boot fix only for it to fail within a short distance.
I don't want that, it's a waste of time.
What I would like is for Audi to make a goodwill payment towards the cost of aftermarket suspension. Call it compensation for all the time we've wasted at the dealers. Even after paying £1240 for an Audi warranty I'm facing having to pay £1400 for proper suspension because Audi can't make the DRC reliable.
The ideal solution for me would be:
Audi pays £1400 compensation and has no further commitment to the suspension on my car. Makes a customer very happy.
The alternative is:
Audi warranty pays £3000 to replace the DRC. Again. If Audi decide on this solution, then I would need a complete and technically detailed list of modifications made to the system and an assurance that it will handle like a dream and not deteriorate or fail within 50k miles.
Come on Audi, step up to the plate.
Hi Stuart, loved the letter. It should also be noted that many of us are comparatively new to RS6 ownership and these DRC issues have been around since the beginning. Most of the RS6 owners I knew in my early days of ownership are not around anymore hence any of their DRC issues will also not be listed or known by us.
In my case I have no idea how many repairs were done during the first 37,000 miles of it's use.
In my case I have no idea how many repairs were done during the first 37,000 miles of it's use.
Got my RS October of 2008, at the time of purchase the car dealer informed me that the rear shock was leaking (36,000 miles). The car was covered under an extended warranty from Audi (Issac Agnew Belfast). Left it in to Agnew’s for the repair which was done under warranty two days later it was brought in for the Irish version of an M.O.T (NCT) Almost failed the test due to an imbalance of the suspension system (as the tester said more then likely the shocks are weak). Luckily he passed it but was very disappointed to hear there is a problem with the suspension after only been in with a main Audi dealer. Now the worry is how long will the system last? Not main dealers in the south of Ireland have even seen a RS6 never mind worked on one!!!! Having spoke to the original owner of the car he informed me that the DRC system had to be replaced once while he owned it. So on this car it has been replaced twice in just under 39,000 miles.
1 MoRS6+ - RS6 plus - 10,500 - Fontain - March 08 - DRC replaced with H&R coilovers
2 Shoppinit - RS6 Avant - 68959 - Inchcape - Feb 08 - All shocks diagnosed faulty, Bilstein PSS9s ordered
3 Hartge - RS6 plus - 35526 - T.B.C - March 08 - DRC to be replaced with H&R coilovers
4 Lionelflair - RS6 Avant - 42000 - RNS replaced - new shock & valve, 44000 - RNS replaced AGAIN - new shock & valve
5 HungryPigeon - RS6 Avant - 37000 - all four shocks need replacing 2K miles after rear suspension rebuild
6 LondonRS6 - RS AVANT , 03 plate, 33k - AUDI CAMBERLEY - all four shocks and 2 CV replaced , third party warranty replaced with New DRC
7 Cas - RS6 Avant - 37000 - Audi Franklin Leeds diagnose require just OSR shock + accumulator replacing for £1k.
8 Rupert RS6 Avant, 04, 50k miles, various dealers, Failed 9 times, twice replaced completely. Currently very bad.
9. Onlinesys - RS6 Avant - 24000 - all four shocks leaked and just replaced with H&R coilovers. Can't wait to get the car back!!
10. Lowell- RS6 Avant, DRC failure at 33k, replaced with H&R coilovers
11. Pedro - 04 RS6 Avant, NSF failure at 40k, replaced with valves in Jan09 and beginning to go again
12. WeaselRS6saloon - 2003, RS6 saloon, all four shocks leaking at 47k - replaced with KWv3 coilovers.
13. GardinerG - 2003 RS6 Avant, 40k miles, DRC failed twice in 2007 within 3 months of ownership, replaced with KW coilovers.
14. Bazza - 2003 RS6 Saloon, 36000, 20 shocks and 10 accumulators in 3 years and 7000 miles, In with audi at the moment
15. Mac - 2004 54 RS6 Shocks replaced june 07, Full System inc vlaves replaced Oct 08....55k
16. Stuart6587, Audi RS6 Avant 2003, 2 shocks and central valve @ 3,300 miles in Jan 09
17. MalcolmSu - RS6 saloon 2004, 1 front shock Jan'09 @ 52k; 1 rear shock Feb '09 @ 55k
18. Andyt - RS6 Saloon '03: Both valves replaced May 08 @ 56k, both valves and front right shock replaced Feb '09 @59k.
2 Shoppinit - RS6 Avant - 68959 - Inchcape - Feb 08 - All shocks diagnosed faulty, Bilstein PSS9s ordered
3 Hartge - RS6 plus - 35526 - T.B.C - March 08 - DRC to be replaced with H&R coilovers
4 Lionelflair - RS6 Avant - 42000 - RNS replaced - new shock & valve, 44000 - RNS replaced AGAIN - new shock & valve
5 HungryPigeon - RS6 Avant - 37000 - all four shocks need replacing 2K miles after rear suspension rebuild
6 LondonRS6 - RS AVANT , 03 plate, 33k - AUDI CAMBERLEY - all four shocks and 2 CV replaced , third party warranty replaced with New DRC
7 Cas - RS6 Avant - 37000 - Audi Franklin Leeds diagnose require just OSR shock + accumulator replacing for £1k.
8 Rupert RS6 Avant, 04, 50k miles, various dealers, Failed 9 times, twice replaced completely. Currently very bad.
9. Onlinesys - RS6 Avant - 24000 - all four shocks leaked and just replaced with H&R coilovers. Can't wait to get the car back!!
10. Lowell- RS6 Avant, DRC failure at 33k, replaced with H&R coilovers
11. Pedro - 04 RS6 Avant, NSF failure at 40k, replaced with valves in Jan09 and beginning to go again
12. WeaselRS6saloon - 2003, RS6 saloon, all four shocks leaking at 47k - replaced with KWv3 coilovers.
13. GardinerG - 2003 RS6 Avant, 40k miles, DRC failed twice in 2007 within 3 months of ownership, replaced with KW coilovers.
14. Bazza - 2003 RS6 Saloon, 36000, 20 shocks and 10 accumulators in 3 years and 7000 miles, In with audi at the moment
15. Mac - 2004 54 RS6 Shocks replaced june 07, Full System inc vlaves replaced Oct 08....55k
16. Stuart6587, Audi RS6 Avant 2003, 2 shocks and central valve @ 3,300 miles in Jan 09
17. MalcolmSu - RS6 saloon 2004, 1 front shock Jan'09 @ 52k; 1 rear shock Feb '09 @ 55k
18. Andyt - RS6 Saloon '03: Both valves replaced May 08 @ 56k, both valves and front right shock replaced Feb '09 @59k.
1 MoRS6+ - RS6 plus - 10,500 - Fontain - March 08 - DRC replaced with H&R coilovers
2 Shoppinit - RS6 Avant - 68959 - Inchcape - Feb 08 - All shocks diagnosed faulty, Bilstein PSS9s ordered
3 Hartge - RS6 plus - 35526 - T.B.C - March 08 - DRC to be replaced with H&R coilovers
4 Lionelflair - RS6 Avant - 42000 - RNS replaced - new shock & valve, 44000 - RNS replaced AGAIN - new shock & valve
5 HungryPigeon - RS6 Avant - 37000 - all four shocks need replacing 2K miles after rear suspension rebuild
6 LondonRS6 - RS AVANT , 03 plate, 33k - AUDI CAMBERLEY - all four shocks and 2 CV replaced , third party warranty replaced with New DRC
7 Cas - RS6 Avant - 37000 - Audi Franklin Leeds diagnose require just OSR shock + accumulator replacing for £1k.
8 Rupert RS6 Avant, 04, 50k miles, various dealers, Failed 9 times, twice replaced completely. Currently very bad.
9. Onlinesys - RS6 Avant - 24000 - all four shocks leaked and just replaced with H&R coilovers. Can't wait to get the car back!!
10. Lowell- RS6 Avant, DRC failure at 33k, replaced with H&R coilovers
11. Pedro - 04 RS6 Avant, NSF failure at 40k, replaced with valves in Jan09 and beginning to go again
12. WeaselRS6saloon - 2003, RS6 saloon, all four shocks leaking at 47k - replaced with KWv3 coilovers.
13. GardinerG - 2003 RS6 Avant, 40k miles, DRC failed twice in 2007 within 3 months of ownership, replaced with KW coilovers.
14. Bazza - 2003 RS6 Saloon, 36000, 20 shocks and 10 accumulators in 3 years and 7000 miles, In with audi at the moment
15. Mac - 2004 54 RS6 Shocks replaced june 07, Full System inc vlaves replaced Oct 08....55k
16. Stuart6587, Audi RS6 Avant 2003, 2 shocks and central valve @ 3,300 miles in Jan 09
17. MalcolmSu - RS6 saloon 2004, 1 front shock Jan'09 @ 52k; 1 rear shock Feb '09 @ 55k
18. Andyt - RS6 Saloon '03: Both valves replaced May 08 @ 56k, both valves and front right shock replaced Feb '09 @59k.
19. RichRS6 - RS6 Avant '03. All Four Shocks and Two Valves Replaced by Audi Warranty March 2008 @24,000 Miles. Jan 2009 @33,000 Miles Two leaking shocks and One valve Replaced and finally removed the whole lot in March 2009 for H&R coilovers when I found another leaking shock.
2 Shoppinit - RS6 Avant - 68959 - Inchcape - Feb 08 - All shocks diagnosed faulty, Bilstein PSS9s ordered
3 Hartge - RS6 plus - 35526 - T.B.C - March 08 - DRC to be replaced with H&R coilovers
4 Lionelflair - RS6 Avant - 42000 - RNS replaced - new shock & valve, 44000 - RNS replaced AGAIN - new shock & valve
5 HungryPigeon - RS6 Avant - 37000 - all four shocks need replacing 2K miles after rear suspension rebuild
6 LondonRS6 - RS AVANT , 03 plate, 33k - AUDI CAMBERLEY - all four shocks and 2 CV replaced , third party warranty replaced with New DRC
7 Cas - RS6 Avant - 37000 - Audi Franklin Leeds diagnose require just OSR shock + accumulator replacing for £1k.
8 Rupert RS6 Avant, 04, 50k miles, various dealers, Failed 9 times, twice replaced completely. Currently very bad.
9. Onlinesys - RS6 Avant - 24000 - all four shocks leaked and just replaced with H&R coilovers. Can't wait to get the car back!!
10. Lowell- RS6 Avant, DRC failure at 33k, replaced with H&R coilovers
11. Pedro - 04 RS6 Avant, NSF failure at 40k, replaced with valves in Jan09 and beginning to go again
12. WeaselRS6saloon - 2003, RS6 saloon, all four shocks leaking at 47k - replaced with KWv3 coilovers.
13. GardinerG - 2003 RS6 Avant, 40k miles, DRC failed twice in 2007 within 3 months of ownership, replaced with KW coilovers.
14. Bazza - 2003 RS6 Saloon, 36000, 20 shocks and 10 accumulators in 3 years and 7000 miles, In with audi at the moment
15. Mac - 2004 54 RS6 Shocks replaced june 07, Full System inc vlaves replaced Oct 08....55k
16. Stuart6587, Audi RS6 Avant 2003, 2 shocks and central valve @ 3,300 miles in Jan 09
17. MalcolmSu - RS6 saloon 2004, 1 front shock Jan'09 @ 52k; 1 rear shock Feb '09 @ 55k
18. Andyt - RS6 Saloon '03: Both valves replaced May 08 @ 56k, both valves and front right shock replaced Feb '09 @59k.
19. RichRS6 - RS6 Avant '03. All Four Shocks and Two Valves Replaced by Audi Warranty March 2008 @24,000 Miles. Jan 2009 @33,000 Miles Two leaking shocks and One valve Replaced and finally removed the whole lot in March 2009 for H&R coilovers when I found another leaking shock.
03 Mugello Blue Avant, Silver Leather, Carbon Fibre, Alcantara Headlining, MFSW, Electric folding Mirrors. H&R Coilovers, Hotchkis ARB's, Res Miltek, APR R1's, ITG Filters, RNS-E, OEM Bluetooth, Digital Freeview and Headrest Monitors, Aero Wipers, Rear Aero Wiper and R/H parking Mod, Rear Fog mod, Valentine 1.
1 MoRS6+ - RS6 plus - 10,500 - Fontain - March 08 - DRC replaced with H&R coilovers
2 Shoppinit - RS6 Avant - 68959 - Inchcape - Feb 08 - All shocks diagnosed faulty, Bilstein PSS9s ordered
3 Hartge - RS6 plus - 35526 - T.B.C - March 08 - DRC to be replaced with H&R coilovers
4 Lionelflair - RS6 Avant - 42000 - RNS replaced - new shock & valve, 44000 - RNS replaced AGAIN - new shock & valve
5 HungryPigeon - RS6 Avant - 37000 - all four shocks need replacing 2K miles after rear suspension rebuild
6 LondonRS6 - RS AVANT , 03 plate, 33k - AUDI CAMBERLEY - all four shocks and 2 CV replaced , third party warranty replaced with New DRC
7 Cas - RS6 Avant - 37000 - Audi Franklin Leeds diagnose require just OSR shock + accumulator replacing for £1k.
8 Rupert RS6 Avant, 04, 50k miles, various dealers, Failed 9 times, twice replaced completely. Currently very bad.
9. Onlinesys - RS6 Avant - 24000 - all four shocks leaked and just replaced with H&R coilovers. Can't wait to get the car back!!
10. Lowell- RS6 Avant, DRC failure at 33k, replaced with H&R coilovers
11. Pedro - 04 RS6 Avant, NSF failure at 40k, replaced with valves in Jan09 and beginning to go again
12. WeaselRS6saloon - 2003, RS6 saloon, all four shocks leaking at 47k - replaced with KWv3 coilovers.
13. GardinerG - 2003 RS6 Avant, 40k miles, DRC failed twice in 2007 within 3 months of ownership, replaced with KW coilovers.
14. Bazza - 2003 RS6 Saloon, 36000, 20 shocks and 10 accumulators in 3 years and 7000 miles, In with audi at the moment
15. Mac - 2004 54 RS6 Shocks replaced june 07, Full System inc vlaves replaced Oct 08....55k
16. Stuart6587, Audi RS6 Avant 2003, 2 shocks and central valve @ 3,300 miles in Jan 09
17. MalcolmSu - RS6 saloon 2004, 1 front shock Jan'09 @ 52k; 1 rear shock Feb '09 @ 55k
18. Andyt - RS6 Saloon '03: Both valves replaced May 08 @ 56k, both valves and front right shock replaced Feb '09 @59k.
19. RichRS6 - RS6 Avant '03. All Four Shocks and Two Valves Replaced by Audi Warranty March 2008 @24,000 Miles. Jan 2009 @33,000 Miles Two leaking shocks and One valve Replaced and finally removed the whole lot in March 2009 for H&R coilovers when I found another leaking shock.
20. Langstone - RS6 Avant - 49384 - Audi Approved Newton Abbot - 06/09/07 - shock absorbers replaced under parts warranty.
2 Shoppinit - RS6 Avant - 68959 - Inchcape - Feb 08 - All shocks diagnosed faulty, Bilstein PSS9s ordered
3 Hartge - RS6 plus - 35526 - T.B.C - March 08 - DRC to be replaced with H&R coilovers
4 Lionelflair - RS6 Avant - 42000 - RNS replaced - new shock & valve, 44000 - RNS replaced AGAIN - new shock & valve
5 HungryPigeon - RS6 Avant - 37000 - all four shocks need replacing 2K miles after rear suspension rebuild
6 LondonRS6 - RS AVANT , 03 plate, 33k - AUDI CAMBERLEY - all four shocks and 2 CV replaced , third party warranty replaced with New DRC
7 Cas - RS6 Avant - 37000 - Audi Franklin Leeds diagnose require just OSR shock + accumulator replacing for £1k.
8 Rupert RS6 Avant, 04, 50k miles, various dealers, Failed 9 times, twice replaced completely. Currently very bad.
9. Onlinesys - RS6 Avant - 24000 - all four shocks leaked and just replaced with H&R coilovers. Can't wait to get the car back!!
10. Lowell- RS6 Avant, DRC failure at 33k, replaced with H&R coilovers
11. Pedro - 04 RS6 Avant, NSF failure at 40k, replaced with valves in Jan09 and beginning to go again
12. WeaselRS6saloon - 2003, RS6 saloon, all four shocks leaking at 47k - replaced with KWv3 coilovers.
13. GardinerG - 2003 RS6 Avant, 40k miles, DRC failed twice in 2007 within 3 months of ownership, replaced with KW coilovers.
14. Bazza - 2003 RS6 Saloon, 36000, 20 shocks and 10 accumulators in 3 years and 7000 miles, In with audi at the moment
15. Mac - 2004 54 RS6 Shocks replaced june 07, Full System inc vlaves replaced Oct 08....55k
16. Stuart6587, Audi RS6 Avant 2003, 2 shocks and central valve @ 3,300 miles in Jan 09
17. MalcolmSu - RS6 saloon 2004, 1 front shock Jan'09 @ 52k; 1 rear shock Feb '09 @ 55k
18. Andyt - RS6 Saloon '03: Both valves replaced May 08 @ 56k, both valves and front right shock replaced Feb '09 @59k.
19. RichRS6 - RS6 Avant '03. All Four Shocks and Two Valves Replaced by Audi Warranty March 2008 @24,000 Miles. Jan 2009 @33,000 Miles Two leaking shocks and One valve Replaced and finally removed the whole lot in March 2009 for H&R coilovers when I found another leaking shock.
20. Langstone - RS6 Avant - 49384 - Audi Approved Newton Abbot - 06/09/07 - shock absorbers replaced under parts warranty.
1 MoRS6+ - RS6 plus - 10,500 - Fontain - March 08 - DRC replaced with H&R coilovers
2 Shoppinit - RS6 Avant - 68959 - Inchcape - Feb 08 - All shocks diagnosed faulty, Bilstein PSS9s ordered
3 Hartge - RS6 plus - 35526 - T.B.C - March 08 - DRC to be replaced with H&R coilovers
4 Lionelflair - RS6 Avant - 42000 - RNS replaced - new shock & valve, 44000 - RNS replaced AGAIN - new shock & valve
5 HungryPigeon - RS6 Avant - 37000 - all four shocks need replacing 2K miles after rear suspension rebuild
6 LondonRS6 - RS AVANT , 03 plate, 33k - AUDI CAMBERLEY - all four shocks and 2 CV replaced , third party warranty replaced with New DRC
7 Cas - RS6 Avant - 37000 - Audi Franklin Leeds diagnose require just OSR shock + accumulator replacing for £1k.
8 Rupert RS6 Avant, 04, 50k miles, various dealers, Failed 9 times, twice replaced completely. Currently very bad.
9. Onlinesys - RS6 Avant - 24000 - all four shocks leaked and just replaced with H&R coilovers. Can't wait to get the car back!!
10. Lowell- RS6 Avant, DRC failure at 33k, replaced with H&R coilovers
11. Pedro - 04 RS6 Avant, NSF failure at 40k, replaced with valves in Jan09 and beginning to go again
12. WeaselRS6saloon - 2003, RS6 saloon, all four shocks leaking at 47k - replaced with KWv3 coilovers.
13. GardinerG - 2003 RS6 Avant, 40k miles, DRC failed twice in 2007 within 3 months of ownership, replaced with KW coilovers.
14. Bazza - 2003 RS6 Saloon, 36000, 20 shocks and 10 accumulators in 3 years and 7000 miles, In with audi at the moment
15. Mac - 2004 54 RS6 Shocks replaced june 07, Full System inc vlaves replaced Oct 08....55k
16. Stuart6587, Audi RS6 Avant 2003, 2 shocks and central valve @ 3,300 miles in Jan 09
17. MalcolmSu - RS6 saloon 2004, 1 front shock Jan'09 @ 52k; 1 rear shock Feb '09 @ 55k
18. Andyt - RS6 Saloon '03: Both valves replaced May 08 @ 56k, both valves and front right shock replaced Feb '09 @59k.
19. RichRS6 - RS6 Avant '03. All Four Shocks and Two Valves Replaced by Audi Warranty March 2008 @24,000 Miles. Jan 2009 @33,000 Miles Two leaking shocks and One valve Replaced and finally removed the whole lot in March 2009 for H&R coilovers when I found another leaking shock.
20. Langstone - RS6 Avant - 49384 - Audi Approved Newton Abbot - 06/09/07 - shock absorbers replaced under parts warranty.
21. Gorwanvfr - RS6 Saloon '03 - Audi Issac Agnew - Oct 2008 @ 36400 miles new rear shock
2 Shoppinit - RS6 Avant - 68959 - Inchcape - Feb 08 - All shocks diagnosed faulty, Bilstein PSS9s ordered
3 Hartge - RS6 plus - 35526 - T.B.C - March 08 - DRC to be replaced with H&R coilovers
4 Lionelflair - RS6 Avant - 42000 - RNS replaced - new shock & valve, 44000 - RNS replaced AGAIN - new shock & valve
5 HungryPigeon - RS6 Avant - 37000 - all four shocks need replacing 2K miles after rear suspension rebuild
6 LondonRS6 - RS AVANT , 03 plate, 33k - AUDI CAMBERLEY - all four shocks and 2 CV replaced , third party warranty replaced with New DRC
7 Cas - RS6 Avant - 37000 - Audi Franklin Leeds diagnose require just OSR shock + accumulator replacing for £1k.
8 Rupert RS6 Avant, 04, 50k miles, various dealers, Failed 9 times, twice replaced completely. Currently very bad.
9. Onlinesys - RS6 Avant - 24000 - all four shocks leaked and just replaced with H&R coilovers. Can't wait to get the car back!!
10. Lowell- RS6 Avant, DRC failure at 33k, replaced with H&R coilovers
11. Pedro - 04 RS6 Avant, NSF failure at 40k, replaced with valves in Jan09 and beginning to go again
12. WeaselRS6saloon - 2003, RS6 saloon, all four shocks leaking at 47k - replaced with KWv3 coilovers.
13. GardinerG - 2003 RS6 Avant, 40k miles, DRC failed twice in 2007 within 3 months of ownership, replaced with KW coilovers.
14. Bazza - 2003 RS6 Saloon, 36000, 20 shocks and 10 accumulators in 3 years and 7000 miles, In with audi at the moment
15. Mac - 2004 54 RS6 Shocks replaced june 07, Full System inc vlaves replaced Oct 08....55k
16. Stuart6587, Audi RS6 Avant 2003, 2 shocks and central valve @ 3,300 miles in Jan 09
17. MalcolmSu - RS6 saloon 2004, 1 front shock Jan'09 @ 52k; 1 rear shock Feb '09 @ 55k
18. Andyt - RS6 Saloon '03: Both valves replaced May 08 @ 56k, both valves and front right shock replaced Feb '09 @59k.
19. RichRS6 - RS6 Avant '03. All Four Shocks and Two Valves Replaced by Audi Warranty March 2008 @24,000 Miles. Jan 2009 @33,000 Miles Two leaking shocks and One valve Replaced and finally removed the whole lot in March 2009 for H&R coilovers when I found another leaking shock.
20. Langstone - RS6 Avant - 49384 - Audi Approved Newton Abbot - 06/09/07 - shock absorbers replaced under parts warranty.
21. Gorwanvfr - RS6 Saloon '03 - Audi Issac Agnew - Oct 2008 @ 36400 miles new rear shock
1 MoRS6+ - RS6 plus - 10,500 - Fontain - March 08 - DRC replaced with H&R coilovers
2 Shoppinit - RS6 Avant - 68959 - Inchcape - Feb 08 - All shocks diagnosed faulty, Bilstein PSS9s ordered
3 Hartge - RS6 plus - 35526 - T.B.C - March 08 - DRC to be replaced with H&R coilovers
4 Lionelflair - RS6 Avant - 42000 - RNS replaced - new shock & valve, 44000 - RNS replaced AGAIN - new shock & valve
5 HungryPigeon - RS6 Avant - 37000 - all four shocks need replacing 2K miles after rear suspension rebuild
6 LondonRS6 - RS AVANT , 03 plate, 33k - AUDI CAMBERLEY - all four shocks and 2 CV replaced , third party warranty replaced with New DRC
7 Cas - RS6 Avant - 37000 - Audi Franklin Leeds diagnose require just OSR shock + accumulator replacing for £1k.
8 Rupert RS6 Avant, 04, 50k miles, various dealers, Failed 9 times, twice replaced completely. Currently very bad.
9. Onlinesys - RS6 Avant - 24000 - all four shocks leaked and just replaced with H&R coilovers. Can't wait to get the car back!!
10. Lowell- RS6 Avant, DRC failure at 33k, replaced with H&R coilovers
11. Pedro - 04 RS6 Avant, NSF failure at 40k, replaced with valves in Jan09 and beginning to go again
12. WeaselRS6saloon - 2003, RS6 saloon, all four shocks leaking at 47k - replaced with KWv3 coilovers.
13. GardinerG - 2003 RS6 Avant, 40k miles, DRC failed twice in 2007 within 3 months of ownership, replaced with KW coilovers.
14. Bazza - 2003 RS6 Saloon, 36000, 20 shocks and 10 accumulators in 3 years and 7000 miles, In with audi at the moment
15. Mac - 2004 54 RS6 Shocks replaced june 07, Full System inc vlaves replaced Oct 08....55k
16. Stuart6587, Audi RS6 Avant 2003, 2 shocks and central valve @ 3,300 miles in Jan 09
17. MalcolmSu - RS6 saloon 2004, 1 front shock Jan'09 @ 52k; 1 rear shock Feb '09 @ 55k
18. Andyt - RS6 Saloon '03: Both valves replaced May 08 @ 56k, both valves and front right shock replaced Feb '09 @59k.
19. RichRS6 - RS6 Avant '03. All Four Shocks and Two Valves Replaced by Audi Warranty March 2008 @24,000 Miles. Jan 2009 @33,000 Miles Two leaking shocks and One valve Replaced and finally removed the whole lot in March 2009 for H&R coilovers when I found another leaking shock.
20. Langstone - RS6 Avant - 49384 - Audi Approved Newton Abbot - 06/09/07 - shock absorbers replaced under parts warranty.
21. Gorwanvfr - RS6 Saloon '03 - Audi Issac Agnew - Oct 2008 @ 36400 miles new rear shock
22. BigMo - RS6 Avant 03 - Listers Audi - 29/11/06 OSF+Valve@42520, 08/03/07 OSR+Valve@45464
2 Shoppinit - RS6 Avant - 68959 - Inchcape - Feb 08 - All shocks diagnosed faulty, Bilstein PSS9s ordered
3 Hartge - RS6 plus - 35526 - T.B.C - March 08 - DRC to be replaced with H&R coilovers
4 Lionelflair - RS6 Avant - 42000 - RNS replaced - new shock & valve, 44000 - RNS replaced AGAIN - new shock & valve
5 HungryPigeon - RS6 Avant - 37000 - all four shocks need replacing 2K miles after rear suspension rebuild
6 LondonRS6 - RS AVANT , 03 plate, 33k - AUDI CAMBERLEY - all four shocks and 2 CV replaced , third party warranty replaced with New DRC
7 Cas - RS6 Avant - 37000 - Audi Franklin Leeds diagnose require just OSR shock + accumulator replacing for £1k.
8 Rupert RS6 Avant, 04, 50k miles, various dealers, Failed 9 times, twice replaced completely. Currently very bad.
9. Onlinesys - RS6 Avant - 24000 - all four shocks leaked and just replaced with H&R coilovers. Can't wait to get the car back!!
10. Lowell- RS6 Avant, DRC failure at 33k, replaced with H&R coilovers
11. Pedro - 04 RS6 Avant, NSF failure at 40k, replaced with valves in Jan09 and beginning to go again
12. WeaselRS6saloon - 2003, RS6 saloon, all four shocks leaking at 47k - replaced with KWv3 coilovers.
13. GardinerG - 2003 RS6 Avant, 40k miles, DRC failed twice in 2007 within 3 months of ownership, replaced with KW coilovers.
14. Bazza - 2003 RS6 Saloon, 36000, 20 shocks and 10 accumulators in 3 years and 7000 miles, In with audi at the moment
15. Mac - 2004 54 RS6 Shocks replaced june 07, Full System inc vlaves replaced Oct 08....55k
16. Stuart6587, Audi RS6 Avant 2003, 2 shocks and central valve @ 3,300 miles in Jan 09
17. MalcolmSu - RS6 saloon 2004, 1 front shock Jan'09 @ 52k; 1 rear shock Feb '09 @ 55k
18. Andyt - RS6 Saloon '03: Both valves replaced May 08 @ 56k, both valves and front right shock replaced Feb '09 @59k.
19. RichRS6 - RS6 Avant '03. All Four Shocks and Two Valves Replaced by Audi Warranty March 2008 @24,000 Miles. Jan 2009 @33,000 Miles Two leaking shocks and One valve Replaced and finally removed the whole lot in March 2009 for H&R coilovers when I found another leaking shock.
20. Langstone - RS6 Avant - 49384 - Audi Approved Newton Abbot - 06/09/07 - shock absorbers replaced under parts warranty.
21. Gorwanvfr - RS6 Saloon '03 - Audi Issac Agnew - Oct 2008 @ 36400 miles new rear shock
22. BigMo - RS6 Avant 03 - Listers Audi - 29/11/06 OSF+Valve@42520, 08/03/07 OSR+Valve@45464
RS6 (MRC'd with econodrive) is not just for Xmas
Toyota Aygo Platinum for minimising carbon footprint.
Toyota Aygo Platinum for minimising carbon footprint.
Rupert, please do forward your personal story to Richard Starkey, and please do include the fact you are reluctant to go to Audi to have the problem fixed. I am of the opinion, from the stories i have heard so far, that alot of the problems encountered by owners is due largely to 'negligent' work carried out by Audi service centers. Also put your 'best case outcome' opinion to him, i cant see why the warranty company would refuse to be perfectly honest, pay 3000 to audi to have to fix it again in the near future, or pay 1400 to finalise the matter in your case!
I know i have said it before, but i shall say it again, 1 voice is rarely heard, but if we all shout they cant claim to not hear us! lets use this online community to its best, united we stand, divided we fall!!!! lol
Gorwanvfr, please add your details to the list, just put the information concerened with you, mileage and fault is all we need at this point!.
Mo, spot on, it is gathering momentum now, but we really need everybody to contribute, the list of RS4 owners with issues is putting us RS6 owners to shame!!, so common people, just tell us your story even if it is that you have no problems with your car and are totally happy with every aspect of Audi ownership!
I know i have said it before, but i shall say it again, 1 voice is rarely heard, but if we all shout they cant claim to not hear us! lets use this online community to its best, united we stand, divided we fall!!!! lol
Gorwanvfr, please add your details to the list, just put the information concerened with you, mileage and fault is all we need at this point!.
Mo, spot on, it is gathering momentum now, but we really need everybody to contribute, the list of RS4 owners with issues is putting us RS6 owners to shame!!, so common people, just tell us your story even if it is that you have no problems with your car and are totally happy with every aspect of Audi ownership!
1 MoRS6+ - RS6 plus - 10,500 - Fontain - March 08 - DRC replaced with H&R coilovers
2 Shoppinit - RS6 Avant - 68959 - Inchcape - Feb 08 - All shocks diagnosed faulty, Bilstein PSS9s ordered
3 Hartge - RS6 plus - 35526 - T.B.C - March 08 - DRC to be replaced with H&R coilovers
4 Lionelflair - RS6 Avant - 42000 - RNS replaced - new shock & valve, 44000 - RNS replaced AGAIN - new shock & valve
5 HungryPigeon - RS6 Avant - 37000 - all four shocks need replacing 2K miles after rear suspension rebuild
6 LondonRS6 - RS AVANT , 03 plate, 33k - AUDI CAMBERLEY - all four shocks and 2 CV replaced , third party warranty replaced with New DRC
7 Cas - RS6 Avant - 37000 - Audi Franklin Leeds diagnose require just OSR shock + accumulator replacing for £1k.
8 Rupert RS6 Avant, 04, 50k miles, various dealers, Failed 9 times, twice replaced completely. Currently very bad.
9. Onlinesys - RS6 Avant - 24000 - all four shocks leaked and just replaced with H&R coilovers. Can't wait to get the car back!!
10. Lowell- RS6 Avant, DRC failure at 33k, replaced with H&R coilovers
11. Pedro - 04 RS6 Avant, NSF failure at 40k, replaced with valves in Jan09 and beginning to go again
12. WeaselRS6saloon - 2003, RS6 saloon, all four shocks leaking at 47k - replaced with KWv3 coilovers.
13. GardinerG - 2003 RS6 Avant, 40k miles, DRC failed twice in 2007 within 3 months of ownership, replaced with KW coilovers.
14. Bazza - 2003 RS6 Saloon, 36000, 20 shocks and 10 accumulators in 3 years and 7000 miles, In with audi at the moment
15. Mac - 2004 54 RS6 Shocks replaced june 07, Full System inc vlaves replaced Oct 08....55k
16. Stuart6587, Audi RS6 Avant 2003, 2 shocks and central valve @ 3,300 miles in Jan 09
17. MalcolmSu - RS6 saloon 2004, 1 front shock Jan'09 @ 52k; 1 rear shock Feb '09 @ 55k
18. Andyt - RS6 Saloon '03: Both valves replaced May 08 @ 56k, both valves and front right shock replaced Feb '09 @59k.
19. RichRS6 - RS6 Avant '03. All Four Shocks and Two Valves Replaced by Audi Warranty March 2008 @24,000 Miles. Jan 2009 @33,000 Miles Two leaking shocks and One valve Replaced and finally removed the whole lot in March 2009 for H&R coilovers when I found another leaking shock.
20. Langstone - RS6 Avant - 49384 - Audi Approved Newton Abbot - 06/09/07 - shock absorbers replaced under parts warranty.
21. Gorwanvfr - RS6 Saloon '03 - Audi Issac Agnew - Oct 2008 @ 36400 miles new rear shock
22. BigMo - RS6 Avant 03 - Listers Audi - 29/11/06 OSF+Valve@42520, 08/03/07 OSR+Valve@45464
2 Shoppinit - RS6 Avant - 68959 - Inchcape - Feb 08 - All shocks diagnosed faulty, Bilstein PSS9s ordered
3 Hartge - RS6 plus - 35526 - T.B.C - March 08 - DRC to be replaced with H&R coilovers
4 Lionelflair - RS6 Avant - 42000 - RNS replaced - new shock & valve, 44000 - RNS replaced AGAIN - new shock & valve
5 HungryPigeon - RS6 Avant - 37000 - all four shocks need replacing 2K miles after rear suspension rebuild
6 LondonRS6 - RS AVANT , 03 plate, 33k - AUDI CAMBERLEY - all four shocks and 2 CV replaced , third party warranty replaced with New DRC
7 Cas - RS6 Avant - 37000 - Audi Franklin Leeds diagnose require just OSR shock + accumulator replacing for £1k.
8 Rupert RS6 Avant, 04, 50k miles, various dealers, Failed 9 times, twice replaced completely. Currently very bad.
9. Onlinesys - RS6 Avant - 24000 - all four shocks leaked and just replaced with H&R coilovers. Can't wait to get the car back!!
10. Lowell- RS6 Avant, DRC failure at 33k, replaced with H&R coilovers
11. Pedro - 04 RS6 Avant, NSF failure at 40k, replaced with valves in Jan09 and beginning to go again
12. WeaselRS6saloon - 2003, RS6 saloon, all four shocks leaking at 47k - replaced with KWv3 coilovers.
13. GardinerG - 2003 RS6 Avant, 40k miles, DRC failed twice in 2007 within 3 months of ownership, replaced with KW coilovers.
14. Bazza - 2003 RS6 Saloon, 36000, 20 shocks and 10 accumulators in 3 years and 7000 miles, In with audi at the moment
15. Mac - 2004 54 RS6 Shocks replaced june 07, Full System inc vlaves replaced Oct 08....55k
16. Stuart6587, Audi RS6 Avant 2003, 2 shocks and central valve @ 3,300 miles in Jan 09
17. MalcolmSu - RS6 saloon 2004, 1 front shock Jan'09 @ 52k; 1 rear shock Feb '09 @ 55k
18. Andyt - RS6 Saloon '03: Both valves replaced May 08 @ 56k, both valves and front right shock replaced Feb '09 @59k.
19. RichRS6 - RS6 Avant '03. All Four Shocks and Two Valves Replaced by Audi Warranty March 2008 @24,000 Miles. Jan 2009 @33,000 Miles Two leaking shocks and One valve Replaced and finally removed the whole lot in March 2009 for H&R coilovers when I found another leaking shock.
20. Langstone - RS6 Avant - 49384 - Audi Approved Newton Abbot - 06/09/07 - shock absorbers replaced under parts warranty.
21. Gorwanvfr - RS6 Saloon '03 - Audi Issac Agnew - Oct 2008 @ 36400 miles new rear shock
22. BigMo - RS6 Avant 03 - Listers Audi - 29/11/06 OSF+Valve@42520, 08/03/07 OSR+Valve@45464
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calummcculloch
- 2nd Gear
- Posts: 132
- Joined: Mon Jan 21, 2008 3:02 pm
- Location: Edinburgh Scotland
drc failure
Hi Guy's
car has covered 34000 o3 plate,owned car 21mths
Had DRC repressured 3 times in 21mths, last time hit pot hole and pipe burst at shocker in November 2008. new pipe fitted by Audi Edinburgh Warranty Direct would not pay . Had Grizz fit timing belt at Christmas past he mentioned soft ride probably not pressured properly. Took back to Audi Edinburgh in early January they said no problems may need new tyres to solve problem. Since mid February not used car because can't get specailist to look at it before confronting Audi Edinburgh car is now undrivable. Hopefully will get it to Audi next week. Have tried to contact Audi Germany and Uk to resolve problems I had with this last year but with no help. They say that there is no problems and have had no feedback from Audi agents!!!!!!
seriously pee'd off RS6 owner
Calum
car has covered 34000 o3 plate,owned car 21mths
Had DRC repressured 3 times in 21mths, last time hit pot hole and pipe burst at shocker in November 2008. new pipe fitted by Audi Edinburgh Warranty Direct would not pay . Had Grizz fit timing belt at Christmas past he mentioned soft ride probably not pressured properly. Took back to Audi Edinburgh in early January they said no problems may need new tyres to solve problem. Since mid February not used car because can't get specailist to look at it before confronting Audi Edinburgh car is now undrivable. Hopefully will get it to Audi next week. Have tried to contact Audi Germany and Uk to resolve problems I had with this last year but with no help. They say that there is no problems and have had no feedback from Audi agents!!!!!!
seriously pee'd off RS6 owner
Calum
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