Camberley - Grrrrrrr....

[PSB1]

Camberley sucks balls. Have said it before; dreary industrial estate, 10 people all queuing to book in cars first thing, no tottering totty to eye up. Utter w@nk.

[Steveo]

I bought my car from Camberley Audi 13 years ago and in all that time have gone there for all servicing/warranty issues. I was growing increasingly concerned about the apparent growing lack of knowledge of the vehicle and the final straw came a couple of months ago when I tried to book the car in for a replacement CV boot - NSF had split and was spewing grease all over the inside of the wheel rim.

Having been passed up to Glasgow (you can't speak to anyone who might actually know you or your car at Camberley now it would seem!) I asked the girl handling my call whether it was safe to continue to drive the car. After going away to check she came back and said "keep driving the vehicle, it will tell you when something is wrong with it". Having lost all confidence at this point I stated that I no longer wished to proceed with the booking and would "make alternative arrangements" to which she replied "oh, OK". So, in that one phone call, she (whoever she was) managed to throw away thirteen years worth of customer loyalty without even referring me to someone else who might have given a ***t!

Next call was to Stuart at Camspec who has since done a whole lot of work on the car and who instills absolute peace of mind and confidence with his knowledge, honest approach and sensible pricing.

In short, I will not be going back to Camberley with the RS6 and will most probably now be taking my wife's new S3 to Camspec for all on-going servicing and maintenance.

Glad to see another happy Camspec customer