DRC action against audi, please contribute!

[GardinerG]

They don't know anything about this?? Try asking Jeremy Hicks or Paul Adcock. Grrrr, makes me see red too.

Audi take great pride... in telling you they don't want to know about your DRC problems. Er, what about the extended DRC guarantee for B7 RS4 owners?

Can anyone confirm the above part numbers, better yet tell us what the difference actually is?

[HungryPigeon]

They don't know anything about this?? Try asking Jeremy Hicks or Paul Adcock. Grrrr, makes me see red too.

Audi take great pride... in telling you they don't want to know about your DRC problems. Er, what about the extended DRC guarantee for B7 RS4 owners?

Can anyone confirm the above part numbers, better yet tell us what the difference actually is?

Dulwich Audi are in the process of replacing all my shocks and the DRC valves at the moment, and the part numbers they've quoted on their job sheet don't all tally with of those quoted in the letter.

The numbers I have are as follows (assuming I've deciphered the mechanic's hieroglyphics properly):

NSF shock 4B3413031R
OSF shock 4B3414032B
NSR shock 4B3513031P (might be an R - can't really tell)
OSR shock 4B3513032B
shock boots 4B0512137C
DRC valves x2 4B3616807/808

Not sure if this helps at all!

[Rilla]

How much confilcting information can Audi release on this subjet, strikes me the left hand aint got a clue what the right hand is doing (tho i suspect the right hand is holding the <beep> they are shoving up RS6 owners arses)

[marmite]

1. MoRS6+ - RS6 plus - 10,500 - Fontain - March 08 - DRC replaced with H&R coilovers
2. Shoppinit - RS6 Avant - 68959 - Inchcape - Feb 08 - All shocks diagnosed faulty, Bilstein PSS9s ordered
3. Hartge - RS6 plus - 35526 - T.B.C - March 08 - DRC to be replaced with H&R coilovers
4. Lionelflair - RS6 Avant - 42000 - RNS replaced - new shock & valve, 44000 - RNS replaced AGAIN - new shock & valve
5. HungryPigeon - RS6 Avant - 37000 - all four shocks need replacing 2K miles after rear suspension rebuild
6. LondonRS6 - RS AVANT , 03 plate, 33k - AUDI CAMBERLEY - all four shocks and 2 CV replaced , third party warranty replaced with New DRC
7. Cas - RS6 Avant - 37000 - Audi Franklin Leeds diagnose require just OSR shock + accumulator replacing for £1k.
8. Rupert RS6 Avant, 04, 50k miles, various dealers, Failed 9 times, twice replaced completely. Currently very bad.
9. Onlinesys - RS6 Avant - 24000 - all four shocks leaked and just replaced with H&R coilovers. Can't wait to get the car back!!
10. Lowell- RS6 Avant, DRC failure at 33k, replaced with H&R coilovers
11. Pedro - 04 RS6 Avant, NSF failure at 40k, replaced with valves in Jan09 and beginning to go again
12. WeaselRS6saloon - 2003, RS6 saloon, all four shocks leaking at 47k - replaced with KWv3 coilovers.
13. GardinerG - 2003 RS6 Avant, 40k miles, DRC failed twice in 2007 within 3 months of ownership, replaced with KW coilovers.
14. Bazza - 2003 RS6 Saloon, 36000, 20 shocks and 10 accumulators in 3 years and 7000 miles, In with audi at the moment
15. Mac - 2004 54 RS6 Shocks replaced june 07, Full System inc vlaves replaced Oct 08....55k
16. Stuart6587, Audi RS6 Avant 2003, 2 shocks and central valve @ 3,300 miles in Jan 09
17. MalcolmSu - RS6 saloon 2004, 1 front shock Jan'09 @ 52k; 1 rear shock Feb '09 @ 55k
18. Andyt - RS6 Saloon '03: Both valves replaced May 08 @ 56k, both valves and front right shock replaced Feb '09 @59k.
19. RichRS6 - RS6 Avant '03. All Four Shocks and Two Valves Replaced by Audi Warranty March 2008 @24,000 Miles. Jan 2009 @33,000 Miles Two leaking shocks and One valve Replaced and finally removed the whole lot in March 2009 for H&R coilovers when I found another leaking shock.
20. Langstone - RS6 Avant - 49384 - Audi Approved Newton Abbot - 06/09/07 - shock absorbers replaced under parts warranty.
21. Gorwanvfr - RS6 Saloon '03 - Audi Issac Agnew - Oct 2008 @ 36400 miles new rear shock
22. BigMo - RS6 Avant 03 - Listers Audi - 29/11/06 OSF+Valve@42520, 08/03/07 OSR+Valve@45464
23. aRSy - RS6 Avant 03 - Camberley Audi - Aug'08 @ 37,000 miles - Full system
24. rachaeljf - RS6 Avant 04 - 57500 - DRC failure diagnosed March 09 by Northampton Audi - Warranty Direct have authorised repair but I want to go to Unit 20!
25. Deanobeano - RS6 Plus 54 - 06.11.07 (47045) replace both front shocks accumulators pipe work and nsf top suspension arm. 01.12.06 (35518) renew nsf/osr accumulator. 25.08.06 (31076) renew nsf / dsf / dsr shock absorbers.
26. LIG - DRC totally replaced (with DRC) March 08, June 08 2 x valves replaced, July 08 Shocker replaced, March 09 All replaced with H&Rs!!
27. DrB - One corner failed in January 2007 and then the other in April 2007. Both parts were repaired by Audi paid for by Warranty Direct.
28. ells109 - RS6 53 - Walton Audi - DRC, leaking shock. Replaced, within 2 weeks leaking again and replaced again. All out of warranty. over £3000. Mileage 55k
29. Speedsix - RS6 53 - Unit 20 Jan 09, 4 leaking shocks. Replaced under warranty (Warranty Direct) with coilovers. Had been le4aking for some time before replacement though.
30. Marmite - RS6 03 - Hatfield 24/4/07 41180 miles 1 shock o/s/r, 30/1/08 49756miles 4 shocks and valves, 17/2/09 58466 miles 4 shocks and valves, All covered under warranty, the vehicle did have the same repairs done but is not on record Vehicle has had a minium on 13 shocks.

[SR71]

If anyone wants a copy/scan of my letter from Jeremy Hicks I'd be happy to oblige.

That letter from Kelly is BS, and even if not, a demonstration of her incompetence because, like Grant says, she doesn't even know what her boss is up to...

[marmite]

If anyone wants a copy/scan of my letter from Jeremy Hicks I'd be happy to oblige.

That letter from Kelly is BS, and even if not, a demonstration of her incompetence because, like Grant says, she doesn't even know what her boss is up to...

why not post it up so we can all have a laugh

[RichRS6]

O.K. I have just sent this to Watchdog........

I suggest that we all click on the Watchdog link and let them know how Pi$$ed off we all are.


The suspension system Audi call DRC on a car which was £70,000 when it was new is NOT suitable for purpose.
I have had to have it replaced (at my own expense) with aftermarket parts (non Audi) due to continual failures.
I am not alone there are literally HUNDREDS of other Audi owners who have had the same problems which are costing us a fortune.
Audi are just fobbing us all off with poor quality, time wasting repairs.
There are people who have had near death experiences due to this suspension system.
If You can check out the Audi forum www.RS246 in the RS6 section there is a thread titled "DRC Action against Audi" full of horror stories.
Audi keep on fobbing us off, Will You ?

If we all do it it will be difficult for them to ignore.

I am also going to email Audi so who would be the best man to hassle ??

[MoRS6+]

Very good.

Lets keep piling on the pressure and maybe, just maybe we can get some kind of response from the BBC on this.

[SR71]

Here you go...

[GardinerG]

Ta SR71 So the B7 RS4 DRC warranty was extended to 75k miles/5 years. Hmmm, still not good enough for a large number of the RS6 owners here IMHO.

[deanobeano]

Watchdog contacted!
Come on everyone, make your voice heard!
(I havn't even picked my 6 up yet, but it has DRC history, approx 6 k worth)

besides, I want to see Grizz (as the expert) point to a suspension arm and say ' the design is piss poor...!"

[marmite]

What about txt in on the live show about it?

[deanobeano]

Next Program is the 30th at 7.30pm
Can we arrange a mass txt in? RS6 and RS4 owners
if we agree a message to be sent and then all sent it during the program?
it can't hurt can it

[GardinerG]

Now that seems like a great idea!

[marmite]

Next Program is the 30th at 7.30pm
Can we arrange a mass txt in? RS6 and RS4 owners
if we agree a message to be sent and then all sent it during the program?
it can't hurt can it

Sounds like a plan