Letter from Privilege declining to offer Renewal!
Posted: Sat Dec 19, 2020 11:29 am
As per title, I just received a letter from Privilege “We’re not going to offer to renew your car with us”.
I was pretty shocked, particularly as I have been with them for 20 years and have a multi-car policy too. On top of that have NEVER had a claim.
I can only presume the RS6 has dropped off their underwriting approval list of cars, but even that seems odd.
I called them just now and a helpful guy on the phone looked into it and did tell me that they had just migrated all policies to a new system and it could be an error. However, yes there is a block on my renewal due in just a few days....
There was no reason for this or any note on the file and he therefore is going to have to call me back once he has investigated this with another team.........when do they ever call you back?
Just wondered if anyone had experience of this? A bit crazy particularly as my new March 2020 RS6 now has 1,900 miles on it.....
I would have been less surprised if I had received a letter congratulating me on being their best customer.
Sounds like I might be looking for alternative quotes quickly!
I was pretty shocked, particularly as I have been with them for 20 years and have a multi-car policy too. On top of that have NEVER had a claim.
I can only presume the RS6 has dropped off their underwriting approval list of cars, but even that seems odd.
I called them just now and a helpful guy on the phone looked into it and did tell me that they had just migrated all policies to a new system and it could be an error. However, yes there is a block on my renewal due in just a few days....
There was no reason for this or any note on the file and he therefore is going to have to call me back once he has investigated this with another team.........when do they ever call you back?
Just wondered if anyone had experience of this? A bit crazy particularly as my new March 2020 RS6 now has 1,900 miles on it.....
I would have been less surprised if I had received a letter congratulating me on being their best customer.
Sounds like I might be looking for alternative quotes quickly!