Build Slots / Dates

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Pastaman
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Re: Build Slots / Dates

Post by Pastaman » Thu Jan 30, 2020 9:40 am

Based on your experiences, how long does it take from placing an order to getting a built week confirmed ?


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2 5HAN
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Re: Build Slots / Dates

Post by 2 5HAN » Fri Jan 31, 2020 2:09 pm

Pastaman wrote:
Thu Jan 30, 2020 9:40 am
Based on your experiences, how long does it take from placing an order to getting a built week confirmed ?


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I think it should be almost immediate as the configurator is live with the dealers and it feeds back to them with dates

lem
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Re: Build Slots / Dates

Post by lem » Fri Feb 07, 2020 12:47 pm

Had an update from my dealer. Mines being PDI'd as we speak. PPF company is picking it up next Tuesday so hopefully collecting w/c 17th Feb. Just read a new review on Pistonheads which is overall positive. Looking forward to actually getting it!
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dilz87
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Re: Build Slots / Dates

Post by dilz87 » Wed Mar 04, 2020 10:59 pm

Has anyone placed an order from Audi Birmingham?
If so, when have you been told to expect delivery?

dilz87
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Re: Build Slots / Dates

Post by dilz87 » Wed Mar 04, 2020 11:00 pm

I have been told build week is wk16 then another 3/4 weeks before it arrives at the dealer so looking at mid-May at the earliest! I was told Feb/March when I placed deposit in August 2019 so not happy especially as I know quite a few people are starting to receive them now.

c8rs6
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Re: Build Slots / Dates

Post by c8rs6 » Wed Mar 04, 2020 11:16 pm

dilz87 wrote:
Wed Mar 04, 2020 11:00 pm
I have been told build week is wk16 then another 3/4 weeks before it arrives at the dealer so looking at mid-May at the earliest! I was told Feb/March when I placed deposit in August 2019 so not happy especially as I know quite a few people are starting to receive them now.
Do you have an order number that you can check online and when the order was placed?

I was under the assumption that the orders opened in November and anything prior were a pre order to secure a build slot but seems like your dealer didn’t do
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dilz87
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Re: Build Slots / Dates

Post by dilz87 » Wed Mar 04, 2020 11:24 pm

c8rs6 wrote:
Wed Mar 04, 2020 11:16 pm
dilz87 wrote:
Wed Mar 04, 2020 11:00 pm
I have been told build week is wk16 then another 3/4 weeks before it arrives at the dealer so looking at mid-May at the earliest! I was told Feb/March when I placed deposit in August 2019 so not happy especially as I know quite a few people are starting to receive them now.
Do you have an order number that you can check online and when the order was placed?

I was under the assumption that the orders opened in November and anything prior were a pre order to secure a build slot but seems like your dealer didn’t do

I dont you know, no official paperwork. I put down £500 in August the day it was unveiled then in Nov I paid another £500 and was told spec would lock first week of Dec! I have dealt with that sales person numerous times before. Initially I didn’t want to use that dealer again because of several issues I had with staff from there but thats a different story! Has everyone had order numbers?

c8rs6
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Re: Build Slots / Dates

Post by c8rs6 » Wed Mar 04, 2020 11:29 pm

dilz87 wrote:
Wed Mar 04, 2020 11:24 pm
c8rs6 wrote:
Wed Mar 04, 2020 11:16 pm
dilz87 wrote:
Wed Mar 04, 2020 11:00 pm
I have been told build week is wk16 then another 3/4 weeks before it arrives at the dealer so looking at mid-May at the earliest! I was told Feb/March when I placed deposit in August 2019 so not happy especially as I know quite a few people are starting to receive them now.
Do you have an order number that you can check online and when the order was placed?

I was under the assumption that the orders opened in November and anything prior were a pre order to secure a build slot but seems like your dealer didn’t do

I dont you know, no official paperwork. I put down £500 in August the day it was unveiled then in Nov I paid another £500 and was told spec would lock first week of Dec! I have dealt with that sales person numerous times before. Initially I didn’t want to use that dealer again because of several issues I had with staff from there but thats a different story! Has everyone had order numbers?
I placed my order with my local dealer 2nd week in November and locked in the spec as they had it on the internal system but not on the public configurator. I had my order number 2 days later. If they are giving you a build date/week then you will have a order number and you can check on myAudi.
2020 - Audi RS6 Carbon Black - Nardo Grey
2017 - Audi SQ7 - Sepang Blue
2006 - Mini Cooper S GTT Tuned - Blue
2015 - Audi A7 S-Line Black Edition - White
2012 - Audi A4 S-Line - Silver
2007 - Renault Megane Sport 230 - Black
2005 - Renault Megane - Sliver
2004 - Renault Clio - Black

dilz87
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Re: Build Slots / Dates

Post by dilz87 » Thu Mar 05, 2020 12:29 am

c8rs6 wrote:
Wed Mar 04, 2020 11:29 pm
dilz87 wrote:
Wed Mar 04, 2020 11:24 pm
c8rs6 wrote:
Wed Mar 04, 2020 11:16 pm


Do you have an order number that you can check online and when the order was placed?

I was under the assumption that the orders opened in November and anything prior were a pre order to secure a build slot but seems like your dealer didn’t do

I dont you know, no official paperwork. I put down £500 in August the day it was unveiled then in Nov I paid another £500 and was told spec would lock first week of Dec! I have dealt with that sales person numerous times before. Initially I didn’t want to use that dealer again because of several issues I had with staff from there but thats a different story! Has everyone had order numbers?
I placed my order with my local dealer 2nd week in November and locked in the spec as they had it on the internal system but not on the public configurator. I had my order number 2 days later. If they are giving you a build date/week then you will have a order number and you can check on myAudi.

I’m going in tomorrow or Friday, hopefully tomorrow.
What if the order date was indeed a late one, any advice?

giles
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Re: Build Slots / Dates

Post by giles » Thu Mar 05, 2020 8:32 am

Once you have the order number MyAudi will tell you the date it was officially ordered so they won’t be able to hide that.

If it was late I would be extremely annoyed with the dealer especially as you had pre-ordered so early.

You also know quite a few people here ordered in mid November and the cars have arrived or are on their way. So if they failed to order your car then they have caused you a significant delay.

Pretty impossible for them to speed up the build of your car, so I would demand a sizeable discount. We know they have the ability to do so. Ultimately threaten to go to Audi UK with a serious complaint and do so if required. I have found Audi UK to be very reasonable in these sorts of circumstances.

535dboy
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Re: Build Slots / Dates

Post by 535dboy » Thu Mar 05, 2020 8:57 am

giles wrote:
Thu Mar 05, 2020 8:32 am
Once you have the order number MyAudi will tell you the date it was officially ordered so they won’t be able to hide that.

If it was late I would be extremely annoyed with the dealer especially as you had pre-ordered so early.

You also know quite a few people here ordered in mid November and the cars have arrived or are on their way. So if they failed to order your car then they have caused you a significant delay.

Pretty impossible for them to speed up the build of your car, so I would demand a sizeable discount. We know they have the ability to do so. Ultimately threaten to go to Audi UK with a serious complaint and do so if required. I have found Audi UK to be very reasonable in these sorts of circumstances.
Really !? Complain about what. If they have put on the order form an actual delivery date then yes maybe and Audi will put you in a car until yours arrived but if not then it will turn up when it turns up

There is no correlation between order dates and received dates.

The dealer systems for updates is useless. Quite often the dealer system will say it is at a certain point, even abroad, and the car turns up on a transporter ready to go.

I agree the system is crap but that is what it is and always has been with VAG group cars

Having said that on one of my new lotus they even managed to lose that between factory and dealer and that was only about 200 miles away.

Scary when you think how many emails you get when you order a toothbrush from amazon to say where your package is and yet a car worth a few Bob no idea.

You just have to sit there and ride it out
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c8rs6
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Re: Build Slots / Dates

Post by c8rs6 » Thu Mar 05, 2020 9:47 am

dilz87 wrote:
Thu Mar 05, 2020 12:29 am
c8rs6 wrote:
Wed Mar 04, 2020 11:29 pm
dilz87 wrote:
Wed Mar 04, 2020 11:24 pm



I dont you know, no official paperwork. I put down £500 in August the day it was unveiled then in Nov I paid another £500 and was told spec would lock first week of Dec! I have dealt with that sales person numerous times before. Initially I didn’t want to use that dealer again because of several issues I had with staff from there but thats a different story! Has everyone had order numbers?
I placed my order with my local dealer 2nd week in November and locked in the spec as they had it on the internal system but not on the public configurator. I had my order number 2 days later. If they are giving you a build date/week then you will have a order number and you can check on myAudi.

I’m going in tomorrow or Friday, hopefully tomorrow.
What if the order date was indeed a late one, any advice?
Personally i would phone Audi UK and have a moan. Surly if you have ordered a car you would have some sort of paperwork. Receipt for the deposit, a printout of the order with the spec etc..
2020 - Audi RS6 Carbon Black - Nardo Grey
2017 - Audi SQ7 - Sepang Blue
2006 - Mini Cooper S GTT Tuned - Blue
2015 - Audi A7 S-Line Black Edition - White
2012 - Audi A4 S-Line - Silver
2007 - Renault Megane Sport 230 - Black
2005 - Renault Megane - Sliver
2004 - Renault Clio - Black

doodlebug
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Re: Build Slots / Dates

Post by doodlebug » Thu Mar 05, 2020 9:54 am

First port of call is the dealer. AUK are pretty powerless, all they will do is mediate.

dilz87
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Re: Build Slots / Dates

Post by dilz87 » Thu Mar 05, 2020 12:18 pm

Waiting on my order number so can check the actual date it was ordered.

dilz87
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Re: Build Slots / Dates

Post by dilz87 » Thu Mar 05, 2020 5:34 pm

c8rs6 wrote:
Thu Mar 05, 2020 9:47 am
dilz87 wrote:
Thu Mar 05, 2020 12:29 am
c8rs6 wrote:
Wed Mar 04, 2020 11:29 pm


I placed my order with my local dealer 2nd week in November and locked in the spec as they had it on the internal system but not on the public configurator. I had my order number 2 days later. If they are giving you a build date/week then you will have a order number and you can check on myAudi.

I’m going in tomorrow or Friday, hopefully tomorrow.
What if the order date was indeed a late one, any advice?
Personally i would phone Audi UK and have a moan. Surly if you have ordered a car you would have some sort of paperwork. Receipt for the deposit, a printout of the order with the spec etc..

Got the order number and registered online, logged in but there is no mention of an official order date etc..
I have asked the dealer to send me actual proof of when the car order was sent.

All I see is the picture below-
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