Frustrated with noisy DRC accumulators on 2020 B9.5 RS4 Vorsprung repeat failures
Posted: Sat May 18, 2024 4:33 am
Hi folks, yet again my RS4 DRC accumulators have failed & become noisy overtime.
Ive owned this car from new, it’s an Oct 2020 Vorsprung B9.5 RS4 with just over 21k miles.
There’s quite a history. My local dealer after replacing the shocks & then multiple times then the accumulators 3 times (at times it came back worse) effectively gave up. The manager to quote said this in 2023.
“we replaced the rear DRC accumulators under parts warranty along with the last remaining shocker despite making contact with Audi technical who advised us that based on the information supplied I suspect the noise to be normal.
Car has been presented to us for the recent visit and we are now referencing this to a technical bulletin which was updated in May 2023 advising that there can be a change in noise when switched from Dynamic to comfort mode.
Based on this information we believe that the noise on your car is a characteristic of the vehicle and we are unable to carry out any further repairs as these will not be supported by the manufacturer as there are no manufacturing defects.
In our opinion if parts were to be changed the noise would re occur over a period of time”
I said that surely there must be a level of noise that is deemed normal. Your own tech said “Audi would never make a car this noisy” & another “the noise is horrendous”. Could you not send a recording of the level of noise? I even offered to employ a sound engineer. They wouldn’t consider it.
So I contacted Audi UK & they advised I go to another dealer. I took my car on a 180 mile round trip to another dealer who rather than having my car for weeks at a time replace the accumulators quickly & the car came back quieter than it’s ever been. They also without me even suggesting said had Audi UK suggested it was a normal noise they would have sent a recording of it’s
Audi UK paid all my expenses & gave me an extended warranty to give me peace of mind. In case the issue comes back.
Sadly & really frustratingly it’s back. I will have to make the trip to the dealer again. I just wish it could be fixed permanently.
My partner who normally would mention or hear any noise, rattles thinks it sound like I have tools rattling in the car boot or a set of ladders. I regularly hire cars when I travel. They are no where near the price of my car & yet none sound like this.
https://youtu.be/2g0WEhYlOWA?feature=shared
Sent from my iPhone using Tapatalk
Ive owned this car from new, it’s an Oct 2020 Vorsprung B9.5 RS4 with just over 21k miles.
There’s quite a history. My local dealer after replacing the shocks & then multiple times then the accumulators 3 times (at times it came back worse) effectively gave up. The manager to quote said this in 2023.
“we replaced the rear DRC accumulators under parts warranty along with the last remaining shocker despite making contact with Audi technical who advised us that based on the information supplied I suspect the noise to be normal.
Car has been presented to us for the recent visit and we are now referencing this to a technical bulletin which was updated in May 2023 advising that there can be a change in noise when switched from Dynamic to comfort mode.
Based on this information we believe that the noise on your car is a characteristic of the vehicle and we are unable to carry out any further repairs as these will not be supported by the manufacturer as there are no manufacturing defects.
In our opinion if parts were to be changed the noise would re occur over a period of time”
I said that surely there must be a level of noise that is deemed normal. Your own tech said “Audi would never make a car this noisy” & another “the noise is horrendous”. Could you not send a recording of the level of noise? I even offered to employ a sound engineer. They wouldn’t consider it.
So I contacted Audi UK & they advised I go to another dealer. I took my car on a 180 mile round trip to another dealer who rather than having my car for weeks at a time replace the accumulators quickly & the car came back quieter than it’s ever been. They also without me even suggesting said had Audi UK suggested it was a normal noise they would have sent a recording of it’s
Audi UK paid all my expenses & gave me an extended warranty to give me peace of mind. In case the issue comes back.
Sadly & really frustratingly it’s back. I will have to make the trip to the dealer again. I just wish it could be fixed permanently.
My partner who normally would mention or hear any noise, rattles thinks it sound like I have tools rattling in the car boot or a set of ladders. I regularly hire cars when I travel. They are no where near the price of my car & yet none sound like this.
https://youtu.be/2g0WEhYlOWA?feature=shared
Sent from my iPhone using Tapatalk