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Data service not available
Posted: Fri Jan 18, 2019 8:55 am
by cuttsy
Over the last few days I get a message that comes up when I start the car and takes about 5 minutes to clear.
It consists of the following,
'Data service not available. Please configure your access point in the connect settings.'
There then is the option to go to connection settings but it is greyed out and says this option is unavailable.
Has anyone else had this? Car is into the dealer for an oil change on Wednesday so I can follow up with them then.
Re: Data service not available
Posted: Fri Jan 18, 2019 4:27 pm
by PieterZ
No, never had that.
Re: Data service not available
Posted: Fri Jan 18, 2019 5:59 pm
by RS4John
Yeah, I had it when I first had the car back in October - have you had a play with the Wifi Hotspot function (that's what the Access point thing its whinging about is related to) and where it wants you to register for a poor value data plan?
Re: Data service not available
Posted: Sat Jan 19, 2019 7:58 am
by cuttsy
RS4John wrote: ↑Fri Jan 18, 2019 5:59 pm
Yeah, I had it when I first had the car back in October - have you had a play with the Wifi Hotspot function (that's what the Access point thing its whinging about is related to) and where it wants you to register for a poor value data plan?
I can’t access the settings as it says they are not available?
I put an EE sim in it about 10 months ago and it’s been working fine, the children use it every time they get in the car. I started to wonder if the car has had an update as the sat nav seems to have changed as when I now choose a recent destination a little window with a map of the route appears on the right hand side when making the choice and this never used to happen.
Questions for the dealer on Wednesday.