Data service not available

2.9 V6 24v TFSI - 444 bhp
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cuttsy
2nd Gear
Posts: 235
Joined: Wed Mar 18, 2015 8:19 pm

Data service not available

Post by cuttsy » Fri Jan 18, 2019 8:55 am

Over the last few days I get a message that comes up when I start the car and takes about 5 minutes to clear.
It consists of the following,
'Data service not available. Please configure your access point in the connect settings.'
There then is the option to go to connection settings but it is greyed out and says this option is unavailable.

Has anyone else had this? Car is into the dealer for an oil change on Wednesday so I can follow up with them then.
Last edited by cuttsy on Fri Jan 18, 2019 4:41 pm, edited 1 time in total.

PieterZ
3rd Gear
Posts: 305
Joined: Wed May 30, 2018 1:08 am

Re: Data service not available

Post by PieterZ » Fri Jan 18, 2019 4:27 pm

No, never had that.
All black B9 RS4

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RS4John
3rd Gear
Posts: 364
Joined: Mon Apr 25, 2016 7:59 am

Re: Data service not available

Post by RS4John » Fri Jan 18, 2019 5:59 pm

Yeah, I had it when I first had the car back in October - have you had a play with the Wifi Hotspot function (that's what the Access point thing its whinging about is related to) and where it wants you to register for a poor value data plan?
2020 F3 RSQ3 Std, 400PS, Daytona Grey/black Ara blue interior, Pano, C&S pack, Red calipers, HBA, TP monitoring, 5yr Warranty, Cete AVC, EBC Redstuffs
Gone, 2016 8U RSQ3 Performance
Gone, 2018 B9 RS4
Gone, 2015 8U RSQ3

cuttsy
2nd Gear
Posts: 235
Joined: Wed Mar 18, 2015 8:19 pm

Re: Data service not available

Post by cuttsy » Sat Jan 19, 2019 7:58 am

RS4John wrote:
Fri Jan 18, 2019 5:59 pm
Yeah, I had it when I first had the car back in October - have you had a play with the Wifi Hotspot function (that's what the Access point thing its whinging about is related to) and where it wants you to register for a poor value data plan?
I can’t access the settings as it says they are not available?

I put an EE sim in it about 10 months ago and it’s been working fine, the children use it every time they get in the car. I started to wonder if the car has had an update as the sat nav seems to have changed as when I now choose a recent destination a little window with a map of the route appears on the right hand side when making the choice and this never used to happen.

Questions for the dealer on Wednesday.

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