Livid - Audi or Dealer or Workshop
Livid - Audi or Dealer or Workshop
H,
Looking for any assistance e regarding the problem with black exhaust tips, briefly:
Reported this to dealer when car was just 12mths old
They said repeatedly waiting for Audi to come up with an answer.
Anyhow after 2 years, Audi customer service pushed dealer to correct this matter, photos taken and Parts to be ordered.
When parts arrived, dropped car off only to find Carlisle Audi could not weld them on, so another appointment and car Sent to 3rd party workshop, believe local Mercedes!
Livid now.
Picked car up yesterday only to find some one decided not to fit new parts but to set about vandalising my car with a wire brush.
Seriously they decided to attack the inside of the exhaust tips with a wire brush, they finish is diabolical and certainly not as what is to be expected.
Please if those who have had there exhaust tips replaced under warranty please would you get in touch with me.
I have contacted Audi customer service and await response, nobody at dealership could comment as manager had reputedly gone home.
My point the car was designed, intended and presented with Black detail, I aim to seek legal advise regarding g this.
Not sure if the decision was Audi or Dealer or 3rd party workshop believed to be local Mercedes
Your help would be much appreciated.
Regards
Paul
Rwg
Looking for any assistance e regarding the problem with black exhaust tips, briefly:
Reported this to dealer when car was just 12mths old
They said repeatedly waiting for Audi to come up with an answer.
Anyhow after 2 years, Audi customer service pushed dealer to correct this matter, photos taken and Parts to be ordered.
When parts arrived, dropped car off only to find Carlisle Audi could not weld them on, so another appointment and car Sent to 3rd party workshop, believe local Mercedes!
Livid now.
Picked car up yesterday only to find some one decided not to fit new parts but to set about vandalising my car with a wire brush.
Seriously they decided to attack the inside of the exhaust tips with a wire brush, they finish is diabolical and certainly not as what is to be expected.
Please if those who have had there exhaust tips replaced under warranty please would you get in touch with me.
I have contacted Audi customer service and await response, nobody at dealership could comment as manager had reputedly gone home.
My point the car was designed, intended and presented with Black detail, I aim to seek legal advise regarding g this.
Not sure if the decision was Audi or Dealer or 3rd party workshop believed to be local Mercedes
Your help would be much appreciated.
Regards
Paul
Rwg
Re: Livid - Audi or Dealer or Workshop
Just to let you know, Audi Carlisle have today replaced both exhaust back boxes complete with tail pipes as a goodwill gesture
Many thanks
Many thanks
Re: Livid - Audi or Dealer or Workshop
Good result in the end, it's s shame you have to go through the bad experience though..
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Re: Livid - Audi or Dealer or Workshop
Current:
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Gone:
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2016 Golf GTD with a "lot" of toys
2016 M3 CP - Mineral Grey / Black
2009 135i - Le Mans Blue / Black
2018 RS4 - Navarra Blue / Black
Gone:
2016 A6 BiTDI - Midnight Blue / Black
2016 Golf GTD with a "lot" of toys
2016 M3 CP - Mineral Grey / Black
2009 135i - Le Mans Blue / Black
Re: Livid - Audi or Dealer or Workshop
At least the ending is happy, even if the journey wasn't.
2018 B9 RS4 Daytona Grey
- stuartbarriskell
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Re: Livid - Audi or Dealer or Workshop
Glad you got it sorted out in the end man.
On the same subject, earlier model. My B8 is 8 y/o but still in the mid 20ks mileage wise, the Black tips are starting to pit quite noticeably, are they removable as an item or is it a case of pulling the rear section of the system off which would kinda scupper my plans..would hope to have them recoated..
Thanks in advance
Stu
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On the same subject, earlier model. My B8 is 8 y/o but still in the mid 20ks mileage wise, the Black tips are starting to pit quite noticeably, are they removable as an item or is it a case of pulling the rear section of the system off which would kinda scupper my plans..would hope to have them recoated..
Thanks in advance
Stu
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Re: Livid - Audi or Dealer or Workshop
Think it’s a bumper off job, but on the b8 they can be removed/replaced
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Re: Livid - Audi or Dealer or Workshop
Cheers for that, so it's a bumper off job.. hmmmm.. they don't make things easy do they ?jdh wrote:Think it’s a bumper off job, but on the b8 they can be removed/replaced
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Re: Livid - Audi or Dealer or Workshop
Just found this 2 post thread....
https://r.tapatalk.com/shareLink/topic? ... source=app
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https://r.tapatalk.com/shareLink/topic? ... source=app
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21 BMW S1000RR Sold
04 ZX 10R Sold
MV Agusta Reparto Corse Sold
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Re: Livid - Audi or Dealer or Workshop
There was a guy on here that got his coated
Zircotec I think it was
https://www.zircotec.com/performance-1-coatings/
Zircotec I think it was
https://www.zircotec.com/performance-1-coatings/
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Re: Livid - Audi or Dealer or Workshop
That's the easy bit, looks as though that those tail trims are bolted to the bumper.. ffsjdh wrote:There was a guy on here that got his coated
Zircotec I think it was
https://www.zircotec.com/performance-1-coatings/
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Gone A3
13 BMW HP4 Track/Road
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Re: Livid - Audi or Dealer or Workshop
Yes, unless you have already dropped the exhaust system
2018 RS4 B9 Carbon Edition
2014 RS4 B8
2014 RS4 B8
Re: Livid - Audi or Dealer or Workshop
Yes that was me. They still look exactly the same as the day I got them coated, that was June 2018.jdh wrote:There was a guy on here that got his coated
Zircotec I think it was
https://www.zircotec.com/performance-1-coatings/
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