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Search function down

Posted: Mon Sep 13, 2021 10:49 am
by Shoppinit
I just get a

"This page isn’t working right now

forum.rs246.com can't currently handle this request.

HTTP ERROR 500"

Tried with a couple of browsers.

Re: Search function down

Posted: Mon Sep 13, 2021 2:36 pm
by PhilT
Works for me. What word are you searching for? Can you provide the URL of the page where you get a 500 Error please?

Re: Search function down

Posted: Mon Sep 13, 2021 2:54 pm
by Shoppinit
Crank position sensor

In RS6 C5 forum from advanced search.

search.php?keywords=Crank+position+sens ... mit=Search

Just did this search on my iPhone. Same problem but no error message. Just blank screen. Did that on Firefox, too.

Re: Search function down

Posted: Mon Sep 13, 2021 4:05 pm
by Shoppinit
Chrome gives this error message:

"This page isn’t working

forum.rs246.com is currently unable to handle this request.

HTTP ERROR 500"

Re: Search function down

Posted: Tue Sep 14, 2021 11:25 am
by PhilT
I did some testing yesterday and it seems that the problem is being caused by &fid%5B%5D=2 in the URL. Now I need to figure out why it only seems to affect the RS6 forum....

RS4 forum with more posts works fine search.php?keywords=Crank+position+sens ... mit=Search

Board wide search work fine too search.php?keywords=Crank+position+sens ... mit=Search

Re: Search function down

Posted: Tue Sep 14, 2021 11:43 am
by Shoppinit
Weird.

Also, if I remove any one of the search terms from the URL then the search succeeds, even with &fid%5B%5D=2

Re: Search function down

Posted: Tue Sep 14, 2021 11:48 am
by PhilT
I fixed it but I'm not sure why it worked everywhere else except the RS6 forum. Anyway, the fix was to increase the PHP timeout from 30 seconds to 60 seconds (Probably not interesting but putting it here in case I need to fix it again someday).

Re: Search function down

Posted: Tue Sep 14, 2021 11:49 am
by PhilT
Shoppinit wrote:
Tue Sep 14, 2021 11:43 am
Weird.

Also, if I remove any one of the search terms from the URL then the search succeeds, even with &fid%5B%5D=2
That might be because I just fixed it :bigblink:

Re: Search function down

Posted: Tue Sep 14, 2021 11:51 am
by Shoppinit
Lol. Yeah, that could be it.

Why was it timing out? Is the RS6 forum the biggest?

Re: Search function down

Posted: Tue Sep 14, 2021 11:53 am
by PhilT
B7 RS4 forum seems to be the one with the most topics and posts but that worked fine...