Group Buys - How do we proceed?

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Scotty
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Post by Scotty » Sat Jan 21, 2006 8:46 pm

johneroberts wrote:Scotty
i think you got the wrong end of the stick
In deed I did. My apologies. :oops:
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Golich
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Post by Golich » Sun Jan 22, 2006 2:32 pm

Wow in all my years on this site and the original RS4.org I've never seen anything like what has gone on here this week - this has been a very bad week for the site indeed.

Where do I start.

1st off please reinstate the AWE post - While I never want to offend anyone I am annoyed that I was part of a group buy, getting a substantial discount on a product I've had in mind for some time. Having missed out on what has happened I see the post has been removed - when did this policy start - I'm all for putting the brakes on it, but total removal! Anyway, as a result I can no longer benefit from the group discount as I can’t remember who was all in. I guess I’ll have to contact VAG Tuner direct to progress this, Your attempt to help both members and Sponsor has the possible outcome of splitting the group thus reducing our discount.

2nd Philip, Have I understood this correctly, if we don’t buy from a site sponsor they’ll be no group buy organised on here - period.

I don't beleive this is good way forward for the site – Competition is a good thing. You only have to look at the approx £100 saving acheived!

I won’t begin to understand how this site maintains operational, I can understand there must be some form of kit and someone’s time required and for that it’s only reasonable that someone should pay for this.

Advertisers should pay to advertise on a site the same as they pay for any other form of advertising. While it’s the crew etc prerogative to decided what sponsors are entitled to such that you can entice them in, it’s my opinion they should not be entitled to special privileges that result in site crew pushing members to buy only from site sponsors or members are banned from organising a group buy – this would be a VERY corrupt policy indeed!

If your problem is who should pay? Well as a suggestion since the members benefit from this site whether they contribute or not I think it’s only fair that if you log on for example say more than 30times you are clearly finding this site useful / entertaining etc and is it too much to pay some small fee as a result say £10-£15 per year? – with more than 3000 registered users surely that will pay for the site for so long as there is an interest in these cars. Looking to the long term, I’d hate to see this site fold as a result of you or who ever it is that maintains it, loose interest because you’ve moved on. Getting some money for your effort would hopefully keep an interest alive when everything else might have gone.

So in answer to your initial questions:

I agree with previous posts made by Brettcollins, SimonS4MTM, S4Jem, S4woody, Flashyg, confusionhunter,

1. I don’t believe its RS246’s responsibility to protect the user’s cash.
2. A toe rag con man has nothing to do with the sites reputation. What’s more damaging to the site reputation is forcing the members to go with site sponsors etc.
3. What are we to protect the vendor from? 20 phone calls with the potential for business? If a GB is organised the various members call the vendor pay by credit card etc and take their chance the same as any other transaction.

Lastly, Crew, Phil please don't feel your efforts are unappreciated - this is a great site, just this one issue has gone a off the rails, lets take some positive lessons from this experinece and make the site even better. :?

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Post by philipwalker » Sun Jan 22, 2006 4:15 pm

Golich wrote:Wow in all my years on this site and the original RS4.org I've never seen anything like what has gone on here this week - this has been a very bad week for the site indeed.

Where do I start.

1st off please reinstate the AWE post - While I never want to offend anyone I am annoyed that I was part of a group buy, getting a substantial discount on a product I've had in mind for some time. Having missed out on what has happened I see the post has been removed - when did this policy start - I'm all for putting the brakes on it, but total removal! Anyway, as a result I can no longer benefit from the group discount as I can’t remember who was all in. I guess I’ll have to contact VAG Tuner direct to progress this, Your attempt to help both members and Sponsor has the possible outcome of splitting the group thus reducing our discount.

2nd Philip, Have I understood this correctly, if we don’t buy from a site sponsor they’ll be no group buy organised on here - period.

I don't beleive this is good way forward for the site – Competition is a good thing. You only have to look at the approx £100 saving acheived!

I won’t begin to understand how this site maintains operational, I can understand there must be some form of kit and someone’s time required and for that it’s only reasonable that someone should pay for this.

Advertisers should pay to advertise on a site the same as they pay for any other form of advertising. While it’s the crew etc prerogative to decided what sponsors are entitled to such that you can entice them in, it’s my opinion they should not be entitled to special privileges that result in site crew pushing members to buy only from site sponsors or members are banned from organising a group buy – this would be a VERY corrupt policy indeed!

If your problem is who should pay? Well as a suggestion since the members benefit from this site whether they contribute or not I think it’s only fair that if you log on for example say more than 30times you are clearly finding this site useful / entertaining etc and is it too much to pay some small fee as a result say £10-£15 per year? – with more than 3000 registered users surely that will pay for the site for so long as there is an interest in these cars. Looking to the long term, I’d hate to see this site fold as a result of you or who ever it is that maintains it, loose interest because you’ve moved on. Getting some money for your effort would hopefully keep an interest alive when everything else might have gone.

So in answer to your initial questions:

I agree with previous posts made by Brettcollins, SimonS4MTM, S4Jem, S4woody, Flashyg, confusionhunter,

1. I don’t believe its RS246’s responsibility to protect the user’s cash.
2. A toe rag con man has nothing to do with the sites reputation. What’s more damaging to the site reputation is forcing the members to go with site sponsors etc.
3. What are we to protect the vendor from? 20 phone calls with the potential for business? If a GB is organised the various members call the vendor pay by credit card etc and take their chance the same as any other transaction.

Lastly, Crew, Phil please don't feel your efforts are unappreciated - this is a great site, just this one issue has gone a off the rails, lets take some positive lessons from this experinece and make the site even better. :?

Very constructive comments.


The owners of the forum need to look at suggested membership of a properly constituted club as a form of revenue. It would need an elected group from the membership to deal with the running of the club. I have suggested this in a number of e-mails to PhilT. It was not welcomed.

As a site sponsor the way this has been handled is very poor. The issue of the AWE post removal is not good for the site. I believe many traditional Audi suppliers are not price competitive enough. New suppliers are good for the market place.

There are "value for money" issues for current sponsors. It could start with giving info of the current sponsors, not just the personal preferd ones, maybe a list similar the S2 Forum could be used; perhaps a similar trader rating could be looked into.

Matters such as the above cause me to question if I wish to contribute in the future to the web site as it currently stands.

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simple1
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Post by simple1 » Sun Jan 22, 2006 4:35 pm

Might be more of a question as to whether we take your money again my friend, as somebody who regularly sold stuff at the volume you did, after consistantly being asked not to.. it does not take long to see who is using the site to make money for themselves. A search of posters reveals the answer very quickly. And I for one am gettin slightly pissed off with you coming out with all your suggestions and negative attitude when things are not slanted the way you want them.... you elected to use the site, use it as it is or leave well alone! If you want the S2 Forum, go use it, but rumour has it they are getting a bit sick of you too.
As for the group buy issue, seems a few of you are missing the point. As this is not a commercial site, and is run with a minimal income and some hefty personal donations, one gets the feeling that yet again, others are benifiting from our hard work and investment.......... we as usual just get the stick. As Phil has pointed out, it is not just the cash issue, it is also the fact that we owe a reasonable duty of care and responsibility to the users, to ensure that group buys are kosher, burnt fingers and all that. In the case of the current buy, the poster had never used the forum until he posted the group buy thread.......... funny that. Excuse me for questioning people's motivation for doing things, but this is another reason why we would like to be in the position to vet group buys. On a purely mercenary note, it would also be nice to be able to agree some form donation from the company benifiting from the group buy, as we all know, nobody does anything these days for nothing......except the crew that is... I am sure this would also allow us to pacify the sponsor who already contribute aswell.

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PhilT
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Post by PhilT » Sun Jan 22, 2006 5:15 pm

Indeed all good points, although flawed by some basic facts:

1. Recently the site put in place a policy that all Group Buys must be approved. The VAG-Tuning Group Buy was not approved and therefore removed. It will not be reinstated.

2. Products that attract enough attention to initiate a Group Buy will be reviewed by the RS246 Crew. If the products can't be sourced from a site sponsor with a competitive offer, then the vendor will be approached to consider supporting the site within the timeline of the Group Buy. By no means are we looking to limit to site sponsors only, but when we are talking about thousands of pounds of purchases, we would like the backing of the users as we try to maintain the running costs and aspirations of the site. If a vendor, who is not a site sponsor, offers products that are competitive and/or not available at a similar price from a site sponsor would like to proceed with the Group Buy, I think that for the sake of the users we should allow it to go ahead. However, it must be noted that it is not the way that the site will survive.

3. If you analyse the figures from the recent examples, both Group Buys have resulted in deals that have not been a benefit to the users:
- H&R Group Buy resulted is most people having paid, but not recieved the goods. RS246 is actively assisting to retrieve the funds/parts.
- AWE DTS Group Buy has resulted in people having paid what the would have paid by sourcing them from AmD, and potentially have paid more for the parts than they should have.

4. Indeed site sponsors are entitled to be invited to quote competitive prices, there is nothing corrupt about that!! There is a whole story relating to the most recent scenario that I would rather not comment on directly, but I'll give you the facts regarding the 'family' and you may be able to figure out why someone outside the family may find it hard to be competitive:
- VAG-Tuner lists products for GIAC, AWE, and VF Engineering. For two of the three vendors, VT is the only distributor listed for the UK.
- AWE tells us on their site that they are "first and largest GIAC partner".

5. Membership fees have been reviewed, but we have decided that currently this is not the way we want thing to go. Making the move to membership based fees is a brave one, I'm not sure how the message of "Welcome to RS246, it's only a tenner to join" goes down. This is not a business, this is for fun. We have no intention of converting it to a club, we simply do not have the time. If people feel strongly about this, then by all means put together a detailed plan for consideration.

6. I understand that VAG-Tuner have decided to defer their sponsorship of the site.

7. It is also worth noting that there are substancially more people who like the way the site is run, than not.
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Post by philipwalker » Sun Jan 22, 2006 6:05 pm

Phil
Thank you for the constuctive info, especially on the membership issue.
http://www.pwmotorsport.com

PW Motorsport
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Post by ChrisG » Sun Jan 22, 2006 6:37 pm

Phil , I don't think this is about a majority or minority that do or do not like the way the site is run. If it was and the majority didn't agree they wouldn't be here for long would they.
I think a number of people have taken umbridge at the recent events and in view of what has gone on I'm not surprised that VAGTuner have decided to defer sponsorship!!

Membership fees often become 'messy' but I would be happy to give a donation every year, seriously.
I enjoy the banter/advice/knowledge/expertise that is here even though I no longer own a S car. I have learnt so much.
I rarely think twice about spending £3.95 on a monthly mag that I may wish to read -- and maybe there are only a couple of articles that really interest me. I probably do this half a dozen times a year.
I'm still happy to donate, where do I send my cheque??

I appreciate the effort that the Crew put in. I don't necessarily have to agree with your stand...... , but it 's not MY site so ........ and I can always log off can't I !!!

I am disappointed at the recent events but will accept that I do not know all the background .
I was ready to join in this purchase as it was something that could be used on and of benefit to our B5.
I do not think the site is responsible for the H&R situation. I appreciate that you do not want the 'word on the street' to be watch out for the group buys on RS246 -- you loose your money.
I see few problems with members purchasing from companies using a credit card although I can see why you would prefer sales to go to sponsors.

I'm sure this will rumble on for a few days or so, we can all express our views but I see no point in making it personal against either the Crew or any individual. My comments are merely comments and I hope we can all play nicely again!
ChrisG

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johneroberts
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Post by johneroberts » Sun Jan 22, 2006 7:05 pm

As i always said it takes a money issue and a few over zealous contributors to undo years of hard work.
Hate to say this but from where im sat, i think the whole thing has got out of hand, having founded this site back in 2002/3
i never ever have seen fit to ban anyone on here, but now is the time.
This site is run by Audi lovers and all the time and effort put into it is totally done through the love of the brand.
PhilT is almost single handedly keeping this baby alive, he doesnt have to do this, he recieves nothing for doing this.
The fact this has happened over a matter of gain, freaks me out and im appauled by certain persons attitude.
From now on No Group buys will occur on this site until further notice...
People who cause trouble/arguements will in due course be warned of there actions, if you dont like it go some where else!
If you dont adhere to this then you will be banned until further notice from posting on this site.
This is my final word on this matter.
If anyone feels this is unacceptable or feels agrieved please PM me rather than start a slanging match on the site.
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NeilMc
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Post by NeilMc » Sun Jan 22, 2006 9:47 pm

It's just an idea, but why not put in place something similar to the safespeed website http://www.safespeed.org.uk/forum/index.php. Members can voluntarily pay a contribution to the running of the site, and in return, they enjoy fancy 'member' icons next to their name in the forums. I think there are a fair few users on here who would gladly pay for this elevated status. I personally would feel obliged because of the generosity shown by the crew in attempting find a resolution to the H&R group buy, but even if that group buy had never happened, I still feel I get more than enough out of this site to want to contribute in some small way.
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PhilT
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Post by PhilT » Sun Jan 22, 2006 9:54 pm

Very kind Neil, but no need. The site will continue to be free to all users and will continue to look for revenue from site sponsors :thumbs:

Enjoy :D
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gavsteryoung
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Post by gavsteryoung » Sun Jan 22, 2006 11:09 pm

Surely, just setting up an rs246 paypal account where we can send gifts to help with the running costs would not be a bad thing....

Often I find I have cash in my paypal account and would love to give a little for all the money this site has saved me with fault finding etc etc.....

if 100 people gave 5quid twice a year that is potentially £1000 to help toward running costs, time for someone to impliment features (like the phpBB2 garage software :wink: idea) or a VAGCOM location list like the one started on frapr.

You never know, mine might be the only £5 you got but it would cost rs246 nothing to try!

Once again I appreciate all you guys have done and are doing.... keep up the good work.... :beerchug:

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shineydave
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Post by shineydave » Mon Jan 23, 2006 1:00 am

i think that's a top idea, i for one would be willing to donate an odd couple of quid every few months to keep it alive. as stated, it's worth it for the wealth of information.
Dave

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Brooner
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Post by Brooner » Mon Jan 23, 2006 9:43 am

I for one would be more than happy to bung the site a few quid each year to help with the runnig costs as the above have said the info iv'e got from the site has been great and a real help to a mechanical <beep> like myself.But not sure i would agree with the whole tac that was taken about the group buy but hey were all grown ups and able to make an informed jugment. but as its been said alot of people keep the site running off there own time for nothing and i for one would be sad to see it disapear the same as RS4.org i would be great loss of information and on the whole a real freindly community Keep up the good work.

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confusionhunter
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Post by confusionhunter » Mon Jan 23, 2006 9:50 am

Yep. I agree.... an RS246 Paypal account would be good..... Come on crew... take our damn money! :D
Mark.

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dazzer
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Post by dazzer » Mon Jan 23, 2006 2:04 pm

I am feeling left out.

1st: The H&R group buy is not and never was instigated, regulated, condoned or not condoned by the RS246. The site was used as a vehicle to put the GB together. As far as I know there was no formal process in place to regulate GBs. I suspect had there been the desire to get the cheapest price possible would have driven the GB off-site anyway had it not been sanctioned by the site.

As it happens we all know the GB went belly-up and I am working closely with Andiroo from RS246 to get everyones money back. Whatever happens I cannot thank them enough for giving thier support where they don't have too.

2nd: I think this latest upset is a great shame but have to respect the Crews position on this. I have already signed up the VAG-Tuner buy and am happy to complete this transaction off-site, with any associated risks that it entails.

3rd: If the site is going to regulate future GBs then it has the right to put in place policy and procedure to make it happen (these need to be transparent however). If we wish to organise GBs in the future using RS246 then we have to follow the rules. If we don't like them then do them off-site. We may not like it but at least we know where we stand.

4th: The most important thing for me is that this site is here for the long-term - and GBs rank way down on the priority list.

5th: I hope the ban on GBs is not in force for long and that the crew come back with a published set of policies and procedures. This is my favourite site and getting parts cheap at this expense is not that important to me.

PS - If you want a donation then you've got it but I want flashing light around my username :wink:

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