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Firstly I hope this post is not breaking/bending any rules....
I have been trying to contact MRC. I have tried ringing on Saturday and today and have sent an e-mail. I have used the number on their website.
Haven't had any joy . Does anyone know how long it will take to get it done? (Custom remap) as I have promised to take my other half to Bicester and would like to try and get both done in a day.

Thanks in advance

Mark

just keep ringing they will answer..t rang today and after 3 tries i got straight through and spoke to doug..if at 1st ....

..if at 1st ....

Sound advice.
I have now got through and am booked in for Custom map on the 8th. Nice.

Just pray that no unknown nasties raise their head with the healthcheck

similar thing, but not with MRC.

I've been trying to ring Vag-parts ALL day but the phone appears to be constantly engaged!
have emailed with no response.

Where is my Bl**dy sensor???!!!!!!

I called them 4 hours ago and got through straight away.

Called them at 5pm and been engaged untill now.

they usually take a day or two to get back to emails.

Mine took about 25 mins to pull the DTC codes and replace the MAF. Another 10 mins to pressure test and then about another 45 mins to pull the ECU - flash the firmware, road test etc.

Basically you should budget for 2.5 hours. If you had to get a new Throttle body boot or F-Hose then I'd maybe add an hour or so.