Problem with Audi dealer
Posted: Fri Aug 11, 2006 10:14 am
I unfortunately have had the two turbo’s blown my the car in December 2005 and had them replaced with at a cost of £2,381 including labour. I put this down to the age of the car and the mileage 70,000 at the time. Unfortunately one month ago one of the new turbo's has blown again and this has caused the specialist garage and me concern as they were brand new. It was recommended that car be tested for its “Boost level” as the garage felt that it was very unusual for the new turbo’s to blow without an underlying fault/problem.
Having completed the test the car found to be running at a boost power of “23 PSI” when I am advised that it should have been running at “15 PSI”. On further investigation the engine computer (ECU) has been tampered with and the car has been “chipped” with a boost enhanced product not an Audi part, i.e. giving the car more power. I am advised that this has been the problem with the failing turbo’s.
I have clearly purchased the car from the AUDI centre with this non audi approved computer feature in place in 2003. I am now looking for the liability of previous bill and repair of the car to be met by Audi.
I have approached Audi centre in question and and they have decided that the problem is with an air leak and that the boost would not caused the turbos to blow!! They have refused to meet my costs and I have complained to Audi Uk who have not been much help - stating that they can only mediate.
I am looking for any ideas from anyone! - i clearly have been sold a modified car - how can I get the franchise dealer AUDI to pay up; apart form costly legal action??
Thanks
Having completed the test the car found to be running at a boost power of “23 PSI” when I am advised that it should have been running at “15 PSI”. On further investigation the engine computer (ECU) has been tampered with and the car has been “chipped” with a boost enhanced product not an Audi part, i.e. giving the car more power. I am advised that this has been the problem with the failing turbo’s.
I have clearly purchased the car from the AUDI centre with this non audi approved computer feature in place in 2003. I am now looking for the liability of previous bill and repair of the car to be met by Audi.
I have approached Audi centre in question and and they have decided that the problem is with an air leak and that the boost would not caused the turbos to blow!! They have refused to meet my costs and I have complained to Audi Uk who have not been much help - stating that they can only mediate.
I am looking for any ideas from anyone! - i clearly have been sold a modified car - how can I get the franchise dealer AUDI to pay up; apart form costly legal action??
Thanks