PetrolDave wrote:ARSEY4 wrote:The number of complaints just doesn't warrant Audi acknowledging the problem!
Us B7 owners had to provide Audi with proof of a very large number of cars with DRC failure before they would do anything, IIRC we got into triple figures.
On the current data (5 no fix, 5 fix and 5 no fail) you're a long way short of the amount of evidence we needed to get Audi to change their stance. Add to that their increased intransigence and I fear you have an uphill battle on your hands.
So what is Audi's stance on this subject ?
The reason I ask, is that although you have pointed out that there aren't large numbers of owners who have completed our DRC survey, there is NO CONSISTENACY with the one's who have. Audi are still replacing B7 owners shocks yet when it comes to the B8 we are all getting treated differently, and getting mixed responses from Audi.
I don't beleive Audi will ever admit a fault again like they did with the B7, but if they are saying its not a fault, then why not tell every customer the same thing ? Why fix some cars and not others ? They wouldn't even try to fix my car because they insisted it was a characteristic and unfixable, yet they have fixed 5 forum member's cars (according to this survey so far).
I could understand Audi distancing themselves from this problem if it was going to cost them a lot of money because so many owners were complaining, but as has been pointed out here, a relatively small number of owners are affected, which would in my mind be more of a reason to resolve the faults a small number of owners have, so they get don't get anymore bad press regarding DRC !!!!!
