SOFT WHEELS & DEALER NONSENSE
SOFT WHEELS & DEALER NONSENSE
Cant believe I will be the first to encounter a local dealer that thinks I've been traversing valley, nountain and glen to get the alloy wheels out of shape...
However I have been pig in the middle between dealer and Audi warranty and it seems that this is this dealers first case of RS4 soft wheels. I have outlined to both that this is a real, genuine and accepted issue, but am getting nowhere fast.
Other than switch to an RS4 experienced dealer many miles away, any suggestions? I can SEE the bloody deformation after an allegedly 'non covered' pot hole flat on one wheel; the other (OPPOSITE REAR) one i didnt even know was out of shape - they told ME...
I so dont have time to fight with them and have NEVER bent a wheel in 25 yrs on ANY car!
D
However I have been pig in the middle between dealer and Audi warranty and it seems that this is this dealers first case of RS4 soft wheels. I have outlined to both that this is a real, genuine and accepted issue, but am getting nowhere fast.
Other than switch to an RS4 experienced dealer many miles away, any suggestions? I can SEE the bloody deformation after an allegedly 'non covered' pot hole flat on one wheel; the other (OPPOSITE REAR) one i didnt even know was out of shape - they told ME...
I so dont have time to fight with them and have NEVER bent a wheel in 25 yrs on ANY car!
D
AMD III RS4
Looks like I'm not the only one http://www.rs246.com/modules.php?op=mod ... ght=alloys
HOW similar as set of nonsense!
HOW similar as set of nonsense!
AMD III RS4
My car is in at the dealers right now having three wheels replaced (Guildford Audi).
The deformation has to be between 2 and 4 mm. If it is more they won't replace it under warranty. One of mine is very noticeably out of shape, which basically means it is more than 4mm unfortunately.![Sad :(](./images/smilies/icon_sad.gif)
Tell the dealers to contact audi warranty services with the extent of deformation for each wheel, and the warranty guys should then authorise / confirm which wheels they will replace. The dealer then orders the wheels against the warranty reference, which should also cxover the cost to swap the tyres over.
Hope that helps mate.
Cheers,
John.
The deformation has to be between 2 and 4 mm. If it is more they won't replace it under warranty. One of mine is very noticeably out of shape, which basically means it is more than 4mm unfortunately.
![Sad :(](./images/smilies/icon_sad.gif)
Tell the dealers to contact audi warranty services with the extent of deformation for each wheel, and the warranty guys should then authorise / confirm which wheels they will replace. The dealer then orders the wheels against the warranty reference, which should also cxover the cost to swap the tyres over.
Hope that helps mate.
Cheers,
John.
Too many toys, not enough time
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There's a whole fecking video in the downloads section. The letter should be an addition to the owners manual. Call Audi customer services, they'll sort it.
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That's the official line, but always worth having a word with Julie-Anne Swallow @ Audi Cust Serv ![Wink ;)](./images/smilies/icon_wink.gif)
![Wink ;)](./images/smilies/icon_wink.gif)
RS246 Shop - RS246 Window Stickers and RS6 Keyrings
Current : 2016 Audi SQ7 & Radical SR3 Supersport
Ex : 2010 Nissan GT-R Premium Edition, 2014 Audi S3 Sportback, 2007 Audi Q7 4.2 TDI, Clio 172 Cup, B5 RS4, C5 RS6+ (249/999), S2 Coupe, Ex-Police Senator 3.0 24v, Ford Escort 1.3
Current : 2016 Audi SQ7 & Radical SR3 Supersport
Ex : 2010 Nissan GT-R Premium Edition, 2014 Audi S3 Sportback, 2007 Audi Q7 4.2 TDI, Clio 172 Cup, B5 RS4, C5 RS6+ (249/999), S2 Coupe, Ex-Police Senator 3.0 24v, Ford Escort 1.3
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It was Ms Swallow that was boinging me to dealer and them boinging me back to her!!!!
Dealer has been pointed to the download letter days ago![Smile :)](./images/smilies/icon_smile.gif)
Thanks for the help chaps - bloody ridiculous this uniquely Audi bendy wheel stuff. Enough to put you off the marque for life given this hassle and 'ostriching'![Sad :(](./images/smilies/icon_sad.gif)
Dealer has been pointed to the download letter days ago
![Smile :)](./images/smilies/icon_smile.gif)
Thanks for the help chaps - bloody ridiculous this uniquely Audi bendy wheel stuff. Enough to put you off the marque for life given this hassle and 'ostriching'
![Sad :(](./images/smilies/icon_sad.gif)
AMD III RS4
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