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Re: Dealer let me down - Delivery Mileage

Post by adsgreen » Fri Aug 01, 2014 9:50 am

If you are thinking of the rejection route then don't take delivery of the car and move as quickly as possible to get everything in writing.

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RSphantom
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Re: Dealer let me down - Delivery Mileage

Post by RSphantom » Fri Aug 01, 2014 10:12 am

I wouldn't worry about the delivery mileage, mine had 50 miles on the clock when I picked it up. I also know it had 48 miles on the clock when it was delivered on the transporter and put in the holding area at the dealership. As far as I'm aware they are tested once build in Germany hence the extra miles on the clock. It's got something to do with stage 8 of the build I believe. All RS and R8 models get this, could be talking rubbish but all the new RS's I've picked up have all had 40 -50 miles on the clock.

However, if it had been registered that's a different matter all together. I'll tell them to stick it up their :assflash: in this case as you have asked for a 64 plate car.

To summarise, If the car hasn't been registered then the only difference is the Red Callipers as nobody is going to know whether its a MY14 or MY15 car except you obviously. That wouldn't bother me as cosmetically there is no difference to the car. If you can live without the Red Callipers I would take the car but would want a few more quid off the price or free services etc. If the dealer won't play ball then I would walk away as if you are willing to compromise then they should as well.

Hope it all works out for the best :beerchug:
2018 RS5 Nardo Grey with the good toys - Gone
2019 Mercedes E63s AMG - Broke down 3 times - got rid
2019 RS3 4 door - Gone
2020 RS6 Launch Edition - The right spec unlike factory orders - gone
2021 RSQ3 Sportback - Nardo Grey - gone
2022 RS Etron GT Carbon Vorsprung - Daytona Grey - gone
2023 RS6 Avant - Daytona Grey - Current

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feeltheburn
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Re: Dealer let me down - Delivery Mileage

Post by feeltheburn » Fri Aug 01, 2014 10:12 am

At the time I was informed that MY15 orders could be placed after week 22, I had a week 27 build date (or so I was told) and the car arrived at dealers on week 30. The dealer was going to take care of the order timing such that MY15 would be delivered. Given all I have read on the forums regarding delivery dates I should have been a bit more suspicious at the start. I presumed the long lead times were due to ceramics or exclusive options. The garage planning tool showed quite a few "allocated but changeable" build slots for RS6's when I ordered it so I was always wondering why others on the forum were waiting so long! Now I feel even more played!
RS6 C7 (2014), Daytona Pearl, 21" Titanium, On Air, LEDs, Sports Exhaust, Dynamic Steering, Red Calipers, ACC, Top View, Connect, Tints, Rear Side Airbags, Rear heated seats; MP4S

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Re: Dealer let me down - Delivery Mileage

Post by wildbore » Fri Aug 01, 2014 10:23 am

The RS6 is still being built at MY14 specification. MY15 has not yet even been announced and - at this rate - you won't be able to even specify an MY15 car (built for delivery next year) until late this year or even the beginning of next. The only changes (IIRC) that happened in vehicle spec for the My14 update was the addition of ISOFIX fittings, the availability of red brake calipers and the addition of the RS6 logo to the heated steering wheel if fitted. NO MMI changes or other updates.

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Re: Dealer let me down - Delivery Mileage

Post by doodlebug » Fri Aug 01, 2014 10:30 am

wildbore wrote:The RS6 is still being built at MY14 specification. MY15 has not yet even been announced and - at this rate - you won't be able to even specify an MY15 car (built for delivery next year) until late this year or even the beginning of next. The only changes (IIRC) that happened in vehicle spec for the My14 update was the addition of ISOFIX fittings, the availability of red brake calipers and the addition of the RS6 logo to the heated steering wheel if fitted. NO MMI changes or other updates.
Not quite, MY is not real year driven. We are now in MY15, MY16 will be the next iteration Q2ish next year.

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Re: Dealer let me down - Delivery Mileage

Post by wildbore » Fri Aug 01, 2014 10:31 am

RSphantom wrote:...If you can live without the Red Callipers I would take the car but would want a few more quid off the price or free services etc. If the dealer won't play ball then I would walk away as if you are willing to compromise then they should as well.

Hope it all works out for the best :beerchug:
Agree with this. Working something out with the dealer will be your easiest and happiest route. If all that is wrong with your car is the colour of the calipers, that doesn't seem too bad in return for concessions and a dollop of goodwill.

Did you agree a 64 plate with the dealer? If it wasn't expressly agreed, it would be hard to pin that on them - no dealer want's to sit on a car for a whole month if they don't have to.

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Re: Dealer let me down - Delivery Mileage

Post by wildbore » Fri Aug 01, 2014 10:38 am

doodlebug wrote:
wildbore wrote:The RS6 is still being built at MY14 specification. MY15 has not yet even been announced and - at this rate - you won't be able to even specify an MY15 car (built for delivery next year) until late this year or even the beginning of next. The only changes (IIRC) that happened in vehicle spec for the My14 update was the addition of ISOFIX fittings, the availability of red brake calipers and the addition of the RS6 logo to the heated steering wheel if fitted. NO MMI changes or other updates.
Not quite, MY is not real year driven. We are now in MY15, MY16 will be the next iteration Q2ish next year.
Check the Audi website - A6, RS6 and A7, RS7 are all still listed as MY14.

I work in the car industry (mostly for VW Group) and I have worked on an MY14.5 car that is out at the moment and that car will go straight to MY16 for release end of this year. MY has only a passing relationship with real calendar years.

Somewhere on this forum is a copy of the Audi internal bulletin that confirms that A6 is being held at MY14 until further notice; that bulletin has not yet been superseded. Of course, A6 may move to MY15 so late that they decide it will be an MY16.

I can guarantee that you cannot currently specify an MY15 RS6, you can only order an MY14 car with the update.
Last edited by wildbore on Fri Aug 01, 2014 10:40 am, edited 1 time in total.

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Re: Dealer let me down - Delivery Mileage

Post by doodlebug » Fri Aug 01, 2014 10:39 am

Furry muff, same shizzle at the end of the day. Iteration, though small, with some minor updates.

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Re: Dealer let me down - Delivery Mileage

Post by HYFR » Fri Aug 01, 2014 10:59 am

The MY bit is a mute point unless there are tangible differences and the main one seems to be red calipers

But it's more the fact they registered the car when you had a Sept collection. It's not the fact the it would devalue the car, it's the fact that you wanted a 1st Sept 64 car as many other people do. I don't understand them registering it as once it's registered they have to settle the VWFS funding .... Have you paid for the car? If not, then you are in a very powerful position as they have real cash tied in this car if you went down the reject route

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Re: Dealer let me down - Delivery Mileage

Post by feeltheburn » Fri Aug 01, 2014 11:19 am

I agree that some compromise might be a good way forward although that would be a last resort. If the garage would at least retrofit the red calipers then that would be a start- let's face it it is not a just a simple matter of painting them with a can of EHT paint from halfords - even audi wouldn't have the cheek to charge 450 for this along with a few Stickers. Grey car with grey wheels is pretty bland to look at (IMO) and I was relying on the red calipers to make it all "pop"
RS6 C7 (2014), Daytona Pearl, 21" Titanium, On Air, LEDs, Sports Exhaust, Dynamic Steering, Red Calipers, ACC, Top View, Connect, Tints, Rear Side Airbags, Rear heated seats; MP4S

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Re: Dealer let me down - Delivery Mileage

Post by bam_bam » Fri Aug 01, 2014 11:21 am

doodlebug wrote:Thing is, you go all legal and that's that. Relationship fails. And if it got there, magistrate may feel that you have been unreasonable in not accepting the offer of rectification from the dealer.

You need to either accept that yes it's disappointing but it is the car you want bar a minor cosmetic item, which could be resolved. I assume they are not asking you to pay for the calipers....

Or, you walk away go to another dealer and order another car. Or buy one of the low mileage examples that are out there for a good price.

Lead time will be 3-6 months on a new order.
I'm not really sure which side of the fence you are sitting but I certainly cannot see you from where I'm standing.

This isn't a minor cosmetic item, it's actually a breach of conditions. The OP has signed documentation agreeing a desired specification, anything less is squarely the Stealer's incompetence, this isn't even Audi's fault, they fill the order sent by the Stealer. So the only real resolve is to fill the order as specified, which, in this case, would be to retrofit the calipers with an offer to paint current calipers dismissed as inferior.
A magistrate (it wouldn't make it that far) would not see the OP's argument as unreasonable, this is breach in condition of sale and this isn't a haircut we're talking about, it's an £80k+ car. Good representation would 'paint' the OP as a hard done by man being forced to compromise his dream of owning the car he always wanted. I guess it's easy for you to forget that HE walked into the Stealership and HE told them exactly how the car should be spec'd, it's even in writing. From there on in, HE has done nothing wrong, why should HE compromise and accept something that is clearly not factory fit nor what HE specified?

Suggesting that the OP 'accept it' and 'yes it's disappointing' just highlights why the average British citizen is so jaded by what passes for customer service in this country. It's also why businesses continue to rape the majority of Brits out of their cash with minimal effort. From getting served in a bar to financial services, insurance, public transport to buying a car, the <beep> Joe Average puts up with compared with other global consumers is appalling. Reject the car.
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Re: Dealer let me down - Delivery Mileage

Post by doodlebug » Fri Aug 01, 2014 11:24 am

I'm sat on the fence, I have the splinters to prove it.

The point here is that he could accept the car which is 99% as requested. The plate is clearly a cock up. I'd look to get resolution on the calipers and some free servicing.

The alternative is that you fall out with the dealer and everything becomes painful, ergo you are there in to finding another dealer, ordering another car and waiting. All for some red calipers? Seems strong to me. Should've ordered 'ramics!

So, what's important principle or quick result?

Magistrates do not always do as one might expect.....

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Re: Dealer let me down - Delivery Mileage

Post by bam_bam » Fri Aug 01, 2014 11:36 am

That's not a fence, that's an VAG office chair.

I'd rather have my principles and teach someone the importance of doing things correctly but that's me. The real pain, for me, would be having to compromise for someone else's incompetence, it is written, in English, in black and white, and it reads "red calipers". Besides, why does the relationship have to break down? Why does he have to go to another Stealer? This Stealer is clearly in the wrong and their offer of recourse is insufficient, reject the car and rub salt by spec'ing another one. If they refuse, go else where. There's pain on both sides of the fence.
No matter where you go, there you are.

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Re: Dealer let me down - Delivery Mileage

Post by Mcma1 » Fri Aug 01, 2014 11:49 am

Any pictures of the factory red calipers?? Surely on a new car with no dirt they can do as good a job as factory?

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Re: Dealer let me down - Delivery Mileage

Post by Mcma1 » Fri Aug 01, 2014 12:00 pm

Seen it on the config, is the RS logo just a vinyl transfer on these? or any of the RS cars?

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