advice please

4.2 V8 32v Naturally Aspirated - 414 bhp
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PetrolDave
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Post by PetrolDave » Wed Aug 25, 2010 11:29 am

neckarsulm wrote:Service interval: I always thought 20k miles was the max for a petrol car on long life (30,000km). For a performance car like the RS4 10k miles is more than enough IMHO
20,000 miles OR 730 days (whichever happens FIRST) is the MAXIMUM between long life services - so a first service st 23,000 miles was at least 3,000 miles too late AFAIK. Maybe the previous owner (incorrectly) waited until 730 days to get it serviced?

Similarly 10,000 miles OR 365 days (whichever happens FIRST) is the MAXIMUM between standard services.

sock
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Post by sock » Wed Aug 25, 2010 8:52 pm

Dave are you 100%sure on regards with the service . If so, my car has not been serviced correctly and I'm going to reject it. I've simply had enough of dealing with this dealer so I need to be 100% on this matter. Can anyone else who knows about this matter please comment. Would I be better ringing audi uk to find out ?

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Post by HYFR » Wed Aug 25, 2010 8:56 pm

it could have been serviced by an non franchise dealer .... but then it puts into question whether it should have been allowed to be sold as Audi Approved

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sonny
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Post by sonny » Wed Aug 25, 2010 9:03 pm

Servicing
Servicing tailored to your needs
Prior to the 2000 model year, almost all Audi models followed
a traditional fixed Service Schedule similar to that of other
major car manufacturers: a Lubrication Service every 10,000
miles and an Inspection Service every 12 months or 20,000
miles – whichever occurred sooner. Since then, Audi has
introduced a more flexible maintenance system that works
in accordance with how, where and how much an individual
uses their car.
The two Servicing Regimes available are the conventional
‘Inspection Service Regime’ and the flexible ‘LongLife Service
Regime’. When you purchase a new car, we will recommend
one of these regimes to you depending on your own individual
driving style and journey-type. The tables below should give
you an indication of which regime might be more appropriate
for you.
With the LongLife Service Regime, on-board sensors continuously
monitor the condition of the engine oil in terms of temperature,
level and oil degradation. The monitoring system also checks
mileage, brake-pad wear and battery condition. Using this
information, the car’s on-board computer calculates its own
maintenance interval, providing you with ample warning of
a due Service via the ‘distance to Service’ display.

In practice, this means that every Audi gets the maintenance
it needs, when it needs it. For companies and private owners
alike, there are many advantages to the LongLife Service Regime.
Longer Service intervals mean lower maintenance costs, and
thus lower whole-life costs. According to company carmileage
monitored at Audi since the introduction of LongLife, petrol
engines are typically achieving an average of at least 17,500
miles and diesel engines around 20,000 miles between services.
One of the factors that makes this kind of servicing regime
possible is the advanced engineering and technology that goes
into Audi engines. Furthermore, Audi use high-grade long-life
oils such as Castrol SLX LongLife III, which are designed to
withstand ageing and high loads without deterioration.
Compared to conventional oils, these advanced-formulation
oils also give exceptional levels of engine protection, are kinder
to the environment and deliver average fuel savings of 2.7%.

Inspection Service Regime
Mileage Less than 10,000* miles per annum.
Type of Journey Mainly city/town centre driving. Short journeys.
Conditions Frequent cold starts.
High engine loading – e.g. frequent hill climbs,
vehicle fully loaded, towing.
Driving style Uneconomical – e.g. heavy acceleration, heavy
braking, constant changes in speed, constant
use of high revs, ‘sporty’ driving.

Service intervals:
Oil-change Service Every 10,000* miles / 1 year
Interval Service Every 20,000* miles / 2 years
Interval Service Inspection Every 40,000* miles / 4 years



LongLife Service Regime

Vehicle usage:
Mileage More than 30 miles per day.
Type of Journey Motorway and main road driving. Mainly
longer distance journeys. Constant speeds.
Conditions Normal engine loading – e.g. with little or no
towing, with little or no hill climbs. Normal
vehicle loading.
Driving style Moderate acceleration, moderate braking,
engine revs mainly below 3000.

Service intervals:
Interval Service Flexible to a maximum 20,000* miles / 2 years
Interval Service Inspection Every 40,000* miles / 4 years
Money can't buy you love, but it can buy you a well sorted racecar

neckarsulm
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Post by neckarsulm » Wed Aug 25, 2010 9:06 pm

some general long life info here
http://www.audi-sport.net/vb/new-a3-s3- ... anges.html

Audi UK have sneakily got rid of the AVS (longlife) service interval info from their web site, presumably because of issues like this.
Regardless 23k is just too bloody long, that's 23000 miles on the same oil in a highly tuned car!
At least you can be confident it came with the right oil from the factory
[youtube]https://youtu.be/-I1Ok9LTn6o[/youtube]

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sonny
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Post by sonny » Wed Aug 25, 2010 9:09 pm

neckarsulm wrote:some general long life info here
http://www.audi-sport.net/vb/new-a3-s3- ... anges.html

Audi UK have sneakily got rid of the AVS (longlife) service interval info from their web site, presumably because of issues like this.
Regardless 23k is just too bloody long, that's 23000 miles on the same oil in a highly tuned car!
At least you can be confident it came with the right oil from the factory
+1, I would not be happy with that, whos keeps there car under 3000rpm any ways?
Money can't buy you love, but it can buy you a well sorted racecar

sock
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Post by sock » Wed Aug 25, 2010 9:33 pm

Not being happy is one thing but does the service history HAVE to be done within 20000 miles and 2 years ? I really need someone who knows for sure on this Or will audi Uk tell me before I phone dealer ?

neckarsulm
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Post by neckarsulm » Wed Aug 25, 2010 9:49 pm

Service book is vague and just says 2 years, doesn't mention miles
[youtube]https://youtu.be/-I1Ok9LTn6o[/youtube]

NIKKIrsSIXX
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Post by NIKKIrsSIXX » Wed Aug 25, 2010 9:51 pm

AVS is the norm on these cars and apart from the minority of people like us on here who will service our cars every 5-10k the vast majority of these cars will do up to and beyond 20k between services.

When looking to purchase I gave up looking for one serviced annually because I never found 1 in the 6 or 7 cars I looked at! 23k before an oil service wont be a one off.

Its not as much of an issue looking at 30-40k miles cars on longlife but in a couple of years when they are mostly 100k mile cars it would be more of a concern for me.

sock
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Post by sock » Wed Aug 25, 2010 10:09 pm

Right let's get this straight , the first service was done just over 2 years and 23000 miles. On that basis the service should of been done within 2 years ?

neckarsulm
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Post by neckarsulm » Wed Aug 25, 2010 10:54 pm

Definitely no more than 2 years is specified for our cars on AVS (longlife) though IIRC there is a period of grace before you leave it so long you that you are no longer eligible for warranty.
[youtube]https://youtu.be/-I1Ok9LTn6o[/youtube]

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PetrolDave
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Post by PetrolDave » Thu Aug 26, 2010 2:38 pm

neckarsulm wrote:Definitely no more than 2 years is specified for our cars on AVS (longlife) though IIRC there is a period of grace before you leave it so long you that you are no longer eligible for warranty.
The period of grace isn't defined as far as I can tell, but when I've asked I've been told it's one month or 1,000 miles.

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Post by pauly-b » Thu Aug 26, 2010 7:22 pm

Dave - That's what I was told as well - I rejected one car in Manchester Audi as it was serviced 7 weeks too late and Audi UK refused to confirm that it had a 'Full Audi History'. The car itself looked and felt fine but the last thing I wanted was a problem if I needed to claim something later on with 'Goodwill' and Audi telling me to stuff off.

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Post by sock » Thu Aug 26, 2010 10:39 pm

Ok , I've personally found out that the service history is complete and full by tracking each dealer who has touched this car. The fact remains that the dealer knowing that the car had a lost service book hadn't even bothered to confirm the service history and was quite happy to tell me that it had just the one service done at 23500 miles while I personally have found out that it had another done at 14000 at listers Coventry.

I've told them how disappointed I am with how this has all played out and to be fair to them they have offered me a full refund.

Tbh I think I'm going to walk away from this vehicle and go back into either porsche ownership or BMW again. Though I now know the car has full service history this whole episode has destroyed the enjoyment of the car and I just want to walk away.

Thx for all your help

Sock

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Post by neckarsulm » Thu Aug 26, 2010 10:45 pm

Tbh I think I'm going to walk away from this vehicle and go back into either porsche ownership or BMW again.
Don't blame the brand for one main dealer's inefficiency, you'll be missing out on a great car
[youtube]https://youtu.be/-I1Ok9LTn6o[/youtube]

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